Saal Digital EU Omdömen 

213
TrustScore 4.5 av 5

4,3

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Ich bin mit Ihrem Service sehr zufrieden. Dies ist nicht meine erste Bestellung bei Ihnen – ich habe bereits mehrmals bei Ihnen bestellt und war jedes Mal sehr zufrieden. Vielen herzlichen Dank für... Se mer

Betygsatt 5 av 5 stjärnor

Above all excellent print quality, far better than other print services I have used in the past. Also: Fast service, helpful responses to questions and a very good app for designing photo-books. V... Se mer

Betygsatt 1 av 5 stjärnor

I paid a crazy price for express shipping for a gift for a special occasion and I'm still waiting for my order after not only the express shipping date has passed, but also the standard shipping date... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

This was my first order with Saal and I am very happy with my choice of using Saal to make my photobooks! Very good quality and my products was delivered several days before expected! I will for... Se mer

Företagsinformation

  1. Fotolabb
  2. Fotoutskrift
  3. Fotografi

Skrivet av företaget

We are a professional photo lab with great enthusiasm for photography. We are continiously working to further develop our products in order to achieve higher standards and to meet the needs of our customers. As a modern online service provider, we are specialised in high-quality photo products, including Photo Books, Photo Prints, Posters, Calendars, Greeting Cards, Wall Decor (Metal Print, Acrylic Glass, PVC foamboard, GalleryPrint), as well as Photo Gifts.


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

213 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(213)

85 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

My new favourite online service for printing high quality photos

Have ordered from them multiple times over the past 2 months in various products (Photo books, singular prints) and the quality is fantastic! Especially if you use a high end camera, often other sites can pixelate or compress your photos.

Their software is especially easy to use for making high quality photobooks.

It is now my favourite online photo store and go to place to print my future projects.

24 mars 2025
Omdöme utan inbjudan
Logotyp för Saal Digital EU

Svar från Saal Digital EU

Thank you for your feedback! 😊 We’re thrilled to hear that you’re so happy with the quality and ease of use of our products. It’s great to know we’ve become your go-to for future projects. We look forward to working with you again soon!

Betygsatt 5 av 5 stjärnor

Excellent service

The prints and posters are of great quality and the service is excellent.

21 mars 2025
Omdöme utan inbjudan
Logotyp för Saal Digital EU

Svar från Saal Digital EU

Thanks a lot for your kind words! We're really glad you're happy with the quality and service.

Betygsatt 5 av 5 stjärnor

Love the quality

Love the quality , the Quick delivery!
The application is super good made , a lot of background!
I hope they gonna propose an album bigger!

24 mars 2025
Omdöme utan inbjudan
Logotyp för Saal Digital EU

Svar från Saal Digital EU

Thank you for your wonderful feedback! We’re so glad you loved the quality, quick delivery, and the app. Looking forward to serving you again!

Betygsatt 5 av 5 stjärnor

The album is of excellent quality

The album is of excellent quality, and I am truly happy with my purchase! The materials feel premium, and the attention to detail is impressive. Highly recommend!

10 mars 2025
Omdöme utan inbjudan
Logotyp för Saal Digital EU

Svar från Saal Digital EU

Thank you for your amazing feedback! We're so glad you're happy with the album and the quality. We truly appreciate your recommendation and look forward to serving you again!

Betygsatt 5 av 5 stjärnor

First Photobook

This was my first photobook project. Saal customer service was helpful and quick to respond to my questions. the online design app was relatively easy to use even without any experience. Turn around time and shipping were super fast. Quality of the books is very good. I really like the lay flat feature, which works well and allows great design layout flexibility.
The cost was higher than other sites I looked at, and since this the only book I've done I don't have anything to compare it to. I chose Saal based on reviews of high quality, good software (+ layflat), and responsive service, all of which I found to be the case, and I'd certainly go with Saal again on any future projects.

21 mars 2025
Omdöme utan inbjudan
Logotyp för Saal Digital EU

Svar från Saal Digital EU

Thank you for your fantastic feedback! We're thrilled to hear that your first photobook project with Saal went smoothly and that you're happy with the quality, service, and design features. We truly appreciate your kind words and are honored that you chose us based on the reviews. We’d love to help with any future projects, and we look forward to working with you again!

Betygsatt 5 av 5 stjärnor

It always works great

It always works great! The tools the shipping, everything.

20 mars 2025
Omdöme utan inbjudan
Logotyp för Saal Digital EU

Svar från Saal Digital EU

Thank you for your kind feedback! We’re so glad to hear that everything is working great for you. We appreciate your support and look forward to serving you again!

Betygsatt 5 av 5 stjärnor

One of the best books I have made.

Overall the process of design and the book quality are very very beautiful. I love the soft cover. It feels elegant and luxurious. The paper quality is also really well done.

9 mars 2025
Omdöme utan inbjudan
Logotyp för Saal Digital EU

Svar från Saal Digital EU

Thank you so much for your wonderful feedback! 😊 We're thrilled to hear that you love the design process, the soft cover, and the paper quality. It’s great to know that everything turned out elegant and luxurious for you. We truly appreciate your kind words! 🌟

Betygsatt 5 av 5 stjärnor

Saal is 100% the best

I have done many photo books over many years and with different photo book producing companies. From my experience Saal is by a long distance the best.

14 februari 2025
Omdöme utan inbjudan
Logotyp för Saal Digital EU

Svar från Saal Digital EU

Hi Mark,

Thank you so much for your wonderful feedback! We're thrilled to hear that you consider Saal Digital to be the best among your experiences with various Photo Book companies.

If you ever have any questions or need assistance with future projects, please don't hesitate to reach out. We're here to help and look forward to continuing to provide you with exceptional service.

Betygsatt 1 av 5 stjärnor

TIFF files mishandled

I ordered a photo through saal digital laptop app. It didn't handle the TIFF correctly and the photo I got is very greenish

10 februari 2025
Omdöme utan inbjudan
Logotyp för Saal Digital EU

Svar från Saal Digital EU

Hello Nicolas,

I'm sorry to hear about the issue you encountered with your photo order. It sounds like there was a problem with how the TIFF file was processed, which affected the color balance in your print. We strive to ensure the best quality in our products, and it's disappointing to know this wasn't your experience.

We'd like to resolve this for you as quickly as possible. Please provide us with your order details so we can investigate further and arrange a reprint or suitable solution.

Betygsatt 5 av 5 stjärnor

Mi sono fidato di saal design fin dal primo mio l'ordine e vi consiglio questa piattaforma sia per professionisti è non.

L'unica cosa che ci manca e la sincronizzazione del carello dal app desktop a app android è il resto tutto ottimo 👍🏻

7 februari 2025
Omdöme utan inbjudan
Logotyp för Saal Digital EU

Svar från Saal Digital EU

Ciao Yuri,

Grazie mille per la tua fiducia e per consigliare la nostra piattaforma! Siamo felici di sapere che ti trovi bene sia come professionista che come utente occasionale. Apprezziamo il tuo feedback sulla sincronizzazione del carrello tra l'app desktop e l'app Android e prenderemo in considerazione il miglioramento di questa funzione.

Se hai altre domande o necessiti di assistenza, non esitare a contattarci. Siamo qui per aiutarti.

Betygsatt 5 av 5 stjärnor

Danke fur deine Arbeit!!!

Danke fur deine Arbeit!!!! Das Album kam schnell an. Er ist wunderbar. Ich bin ein Sklave, der Ihre Werke kennengelernt hat. Das Album ist sehr schön. Danke

8 februari 2025
Omdöme utan inbjudan
Logotyp för Saal Digital EU

Svar från Saal Digital EU

Vielen Dank für dein tolles Feedback! Es freut uns sehr zu hören, dass das Album schnell angekommen ist und dir so gut gefällt. Es bedeutet uns viel, dass du mit dem Ergebnis zufrieden bist! 😊 Wenn du noch etwas brauchst, lass es uns gerne wissen!

Betygsatt 5 av 5 stjärnor

It's a high-quality book

It's a high-quality book, perfect for personal and family use—a great alternative to traditional photo albums! The creation process is easy, and delivery is fast.

3 februari 2025
Omdöme utan inbjudan
Logotyp för Saal Digital EU

Svar från Saal Digital EU

Thank you for your wonderful feedback! We're delighted that you enjoyed the quality and found the creation process easy. :-)

Betygsatt 5 av 5 stjärnor

Fantastic service

Fantastic service, top-quality products, fast shipping, and highly competitive prices compared to the average. Super, super recommended!

23 januari 2025
Omdöme utan inbjudan
Logotyp för Saal Digital EU

Svar från Saal Digital EU

Thank you so much for your feedback! We’re thrilled to hear you’re happy with our service, quality, and pricing. Your recommendation means a lot to us!

Betygsatt 5 av 5 stjärnor

Благодарю saal-digital.eu за прекрасно…

Благодарю saal-digital.eu за прекрасное и удобное в использовании приложение для создания волшебного семейного фотоальбома. Легкое в управлении, много дополнительных функций и подсказок.
Я создала свой фотоальбом именно таким, каким я хочу его видеть.
Жду с нетерпением свой фотоальбом! ✨

25 januari 2025
Omdöme utan inbjudan
Logotyp för Saal Digital EU

Svar från Saal Digital EU

Спасибо большое за ваш отзыв! Мы рады, что вам понравилось наше приложение и процесс создания фотоальбома. Надеемся, что результат оправдает все ваши ожидания!

Betygsatt 5 av 5 stjärnor

Great prints, but problems with discount codes

Everything works perfectly, and the quality of the prints and photo books is simply amazing.

However, be aware that their discount codes don’t always work, but an email to their customer service does the trick!

16 januari 2025
Omdöme utan inbjudan
Logotyp för Saal Digital EU

Svar från Saal Digital EU

Hello Rogier,

Thank you for your kind words about the quality of our prints and photo books! We're thrilled to hear that you're happy with the results. We apologize for the issues you've encountered with the discount codes. We're glad that our customer service team could assist you effectively. We're continually working to improve our systems to ensure a smoother experience for all our customers.

Betygsatt 1 av 5 stjärnor

Third damaged Print ........

Again, Poor packaging.

Today i have unpacked my third damaged print on Di-Bond.

Every complaint i made on the Saal website contained images and clear description of the problem (Poor packaging)

But here has never been any response from a person asking why they already made and shipped the same print three times.....

Please fix this... I have received bigger prints from various other Print-Labs without damage.

10 januari 2025
Omdöme utan inbjudan
Logotyp för Saal Digital EU

Svar från Saal Digital EU

We’re truly sorry to hear about your repeated negative experience with the packaging and damaged prints. This is absolutely not the level of service we strive to provide. Could you please respond to our Trustpilot request so we can investigate this further and ensure it’s resolved properly? Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience caused.

Betygsatt 5 av 5 stjärnor

Very high quality

Quality of the printed book is very high. I personally do not like to have pictures on the book binding which is by far the most common template on Saal. I would suggest in the software a filter for templates that do not have any pictures split by the book binding and more templates of this kind.

7 januari 2025
Omdöme utan inbjudan
Logotyp för Saal Digital EU

Svar från Saal Digital EU

Thank you for your feedback! We're glad to hear you’re happy with the quality of the book. Your input is greatly appreciated! 😊

Betygsatt 4 av 5 stjärnor

The photobook came out amazing

The photobook came out amazing. The layflat binding is really good. I went with the matte paper and the pictures look good but not great. The pictures are slightly desaturated from the original but not too much that it ruins the experience.

7 januari 2025
Omdöme utan inbjudan
Logotyp för Saal Digital EU

Svar från Saal Digital EU

Thank you for your feedback! We’re glad you loved the photobook and the layflat binding. We’d appreciate it if you could reply to our Trustpilot request so we can follow up on your experience further. 😊

Betygsatt 3 av 5 stjärnor

Non Premium paper?

Non Premium paper?

I really liked the design process using the Saal tool. I've selected the most premium paper possible, but once I got the book, I was a bit underwhelmed. The paper feels like cardboard? Maybe I've not seen the right option, but since I picked the most expensive paper I had other expectations?

3 januari 2025
Omdöme utan inbjudan
Logotyp för Saal Digital EU

Svar från Saal Digital EU

Thank you for your feedback! We're sorry to hear that the paper didn’t meet your expectations, especially after choosing the premium option. We truly appreciate your input and would like to look into this further. If you could reply to our Trustpilot request, it would help us understand more about your experience and work on improvements. We’re here to help!

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