Awesome customer service, going above and beyond to recommend the right product for our needs. Prompt delivery of the order too. Thank you!
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
HI - despite the delay on part of the order, your customer service was excellent. Devon in particular needs a shout out, replying promptly, putting things right, with an excellent customer attit... Se mer
Have to admit, I had never heard of Rubber Monkey before but the products I wanted were available and as a bonus cheaper than my normal go-to supplier so took a leap in faith! Great decision by me an... Se mer
I have used Rubber Monkey on numerous occasions. Have always found them relaible, they have kept me informed if there are delays in getting products and provided realistic time lines. Service desk has... Se mer
Företagsinformation
- Elektronikbutik
- också i
- Batterier
- Butik med elektroniska reservdelar och komponenter
- Fotoaffär
- HiFi-butik
- Stereobutik
Skrivet av företaget
We Stock Over 500 Brands & Only Their Highest Quality Stock. Rubber Monkey Specialises In Cameras & Equipment, Security, Lighting, Computers & Cables.
Kontaktuppgifter
Level 1, 80 Adelaide Road, 6021, Wellington, Nya Zeeland
- +64 04 9202288
- sales@rubbermonkey.co.nz
- www.rubbermonkey.co.nz
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Their support manager with assistance…
Their support manager with assistance from their audio specialist team was superb. The solution offered was 'spot-on' to the problem.
Professional and helpful
I ordered on the day when the New Zealand Wellington team of Rubber Monkey was down due to bad weather. They connected me to their Sydney team, who were very patient and extremely helpful in my rather complicated order.
And then I needed to make some changes that required phone calls and emails. These were also handled very professionally and the staff were knowledgeable and helpful.
Very satisfied with the overall process.
Straightforward
It was easy, and quick to order. I like the option to deliver as ready individual items, or wait for the total order.
NZ Post delivery is the only minor point, where the item was redirected to a post office only open 9-4.30 weekdays. Which delayed pick up for almost a week.
Good pricing
Good pricing
Good coms
My order arrived on time and as expected.
Great to deal with
Great to deal with simple, easy and efficient - Doug
Excellent product choice
Excellent product choice, Great comms re delivery timeframes and out for delivery, Solid product.
Outstanding Professional Service
Outstanding professional service, great communication and super fast shipping. Extremely happy with products and overall experience.
Highly recommend Rubber Monkey to anyone who is looking for a one stop shop for quality equipment and service.
Late Shipping!
Was given a shipping date, no notifications that it was going to be late, had to ring and ask what was happening. Customer service staff member was very helpful but not letting me know isnt!
Very personal support
The very personal support from Devon was extremely valuable. That service was beyond just a sales or technical support.
overall excellent experience
straightforward to order and buy; efficient fast delivery; good delivery rate.
Too easy
Too easy, ordered, paid, in my mail box in two days. Had what I wanted, in stock and a good price. Awesome! :)
Excellent experience
Found what I wanted at the best price,delivery was fast with clear communication along the way,I will be back :)
Fast shipment and delivery
Fast shipment and delivery. My product arrived in good condition and as described. Bonus nostalgic lollies included.
Had what I needed at a good price
Had what I needed at a good price. Quick delivery.
Competitive price and prompt delivery
Competitive price and prompt delivery
Always easy to deal with
Always easy to deal with and help with solutions. Quick shipping and great at keeping you informed about your purchases
Very fast delivery.
Very fast delivery..
The only negative thing was that it had to be signed for with the courier. I could not go online to give them permission to deliver without signature. We thought we wouldn't be at home when it was scheduled to be delivered because we were picking someone up at the airport. As it happened, they were delayed and caught a later flight so we were at home on the delivery day so it didn't matter in the end.
It took 2 months for the goods to turn…
It took 2 months for the goods to turn up.
Thats way too long
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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