Awesome customer service, going above and beyond to recommend the right product for our needs. Prompt delivery of the order too. Thank you!
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
HI - despite the delay on part of the order, your customer service was excellent. Devon in particular needs a shout out, replying promptly, putting things right, with an excellent customer attit... Se mer
Have to admit, I had never heard of Rubber Monkey before but the products I wanted were available and as a bonus cheaper than my normal go-to supplier so took a leap in faith! Great decision by me an... Se mer
I have used Rubber Monkey on numerous occasions. Have always found them relaible, they have kept me informed if there are delays in getting products and provided realistic time lines. Service desk has... Se mer
Företagsinformation
- Elektronikbutik
- också i
- Batterier
- Butik med elektroniska reservdelar och komponenter
- Fotoaffär
- HiFi-butik
- Stereobutik
Skrivet av företaget
We Stock Over 500 Brands & Only Their Highest Quality Stock. Rubber Monkey Specialises In Cameras & Equipment, Security, Lighting, Computers & Cables.
Kontaktuppgifter
Level 1, 80 Adelaide Road, 6021, Wellington, Nya Zeeland
- +64 04 9202288
- sales@rubbermonkey.co.nz
- www.rubbermonkey.co.nz
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The product was delivered in your…
The product was delivered in your estimated timeframe however on this occasion I was not txt notified by NZ Post of the day it would be delivered. This may have been due to it being delivered direct from one of your suppliers.
Change is good!
Have to admit, I had never heard of Rubber Monkey before but the products I wanted were available and as a bonus cheaper than my normal go-to supplier so took a leap in faith! Great decision by me and when I picked it up and found I had made a minor error in the order, it was no problem to fix and get the right products for the job!
Thanks, I think I have found a new go-to!
Have bought many items from Rubber…
Have bought many items from Rubber Monkey over the years. Like previous purchases, very easy and everything arrives in perfect condition. Love the lollies 😊
Staff member went above and beyond to…
Staff member went above and beyond to help me out of a pickle. Really appreciated!
Great service and prompt delivery
The product I ordered arrive the same…
The product I ordered arrive the same day it was packed and dispatched.
Good updates
Good updates when product was running overdue coming into supplier. Came quicker than expected.
Service was so fast
Service was so fast, ordered one day, arrived the next, can't ask for more than that
Great service from this company
Great service from this company. My order was processed quickly and delivered much sooner than expected. Communication was good, and everything arrived in perfect condition. I would definitely recommend them and will happily use them again.
Product as described
Product as described, well packed with very fast delivery, thanks
Good website made finding what I wanted…
Good website made finding what I wanted easy. The stock availability was clear, good selection of product. Prices reasonable. Sale processed on the same day.
Super quick delivery with a tiny sweet…
Super quick delivery with a tiny sweet surprise added, very cute touch 😊
Easy customer service package well…
Easy customer service package well thank very good
Excellent Customer Service
I've had a fantastic experience with Rubber Monkey. Their customer service has been outstanding from start to finish.
I had a few questions regarding an order, including a coupon issue and later some questions about pricing and stock availability. Every time I reached out, the team responded promptly, answered all of my questions clearly, and went out of their way to help. When there was a technical issue with the website that prevented me from using a discount code, they acknowledged the problem, fixed it quickly, and even arranged a refund so I still received the discount.
What impressed me most was how helpful and friendly they were throughout the process. That's the kind of customer service that's becoming increasingly rare these days.
A special thanks to Steven for his excellent support. It's clear that Rubber Monkey genuinely cares about its customers and wants to make things right when issues arise.
Highly recommended. I'll definitely be shopping with them again.
Very friendly staff, but advice on KB and apps would be appreciated
Very friendly staff, helpful and proactive. Kept me informed about the dispatch of the parcel, etc.
Once I received the parcel (the DJI drone), it contained lots of study materials (online available), which the staff could told me about/mention that if I hadn't had the DJI drone before, the download apps, Academy/Tutorials, whcih I could be reviewing and studying before my parcel has arrived.
Great Service
We Purchased 1x BLX288/SM58 microphone kit and 1x AC/41 Antenna Combiner. Pricing was competitive. Delivery prompt. Communication excellent. Great experience. What more can one say.
Very Satisfied
Really fast shipping and great deals. Super easy to deal with!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








