We have had this company in our building for a year now. Total incompetence and neglect on every level. Serious issues with the accounts they sent out. Major fire and safety risks unaddressed.
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
We have had this company in our building for a year now. Total incompetence and neglect on every level. Serious issues with the accounts they sent out. Major fire and safety risks unaddressed.
Företaget har svarat
I have been dealing with Richard Ward since we employed Red Rock as our Managing Agents, and he had been wonderful to deal with. He is always available, he listens and he is helpful whenever possible.... Se mer
Excellent service by Jane Messenger & Ania Staniszewska from Red Rock Estate & Property Management, 2 day turn around from making payment for our sales management pack to receiving it. Prompt replies... Se mer
Prompt response to my query to resolve the login issue. Pleased with efficient service by Tracey Povy
Red Rock Estate & Property Management is a market leader offering a comprehensive estate and property management service to both the residential and commercial leasehold and freehold sector across London and the South East since 2009
Red Rock House, CO16 0AT, Essex, Storbritannien
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 69 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Stacy is always reliably helpful and friendly.
Our dealing with Stacey have been really smooth. If she wasn’t able to call back, she was always responsive on emails and was able to resolve our situation quickly and efficiently. Thank you.
Stacey Head was very helpful and efficient. Very pleasant.
Beverley Barnard was very useful in managing my affairs / account
I had a recent query regarding invoice payments and Stacy was very helpful and rectified my issue without delay. Thank you Stacy.
In my dealings with Stacy, I can honestly say I found her to be very professional, willing to help, informed and approachable.
Jason
Stacy was extremely helpful and called back when promised.
We sorted the issue and then followed up
Stacy from the accounting department was very helpful and friendly. Speedy reply via email and calls. Highly recommend!
Stacey head is very professionnel
She is help me with my query account
Thank you
I emailed RedRock about payment of my service charge and did not actually expect a response. Stacy Head in Accounts Department responded to confirm receipt of my message, assuring me also that she would include a note on the payment in my account. Her response was prompt and the tone vary warm. This is much appreciated.
Stacy in accounts is always very efficient and helpful. Thank you! It makes a process stress free which is much appreciated.
It is the best company I have ever had contract with.
The company is really supportive, staff is helpful. Purchase Ledge Team-just BRILLIANT. It is really great pleasure to have business with them.
We have provided Grounds Maintenance services to Red Rock for many years and find the team to be very helpful and friendly. The Purchase Ledger team respond to and resolve any queries quickly and keep us in the loop at all times. Thanks Megan for your help yesterday 😊
You are always prompt on any queries and payments.
Thank you very much to Megan Parrish for her professionalism and always helping me with invoices.
She keeps me updated and send me an email for confirmation.
She is A*
I have an apartment in London and the previous managing agents were a nightmare. Out of the blue I received an unexpected invoice from Red Rock who I was unaware had taken over the service. I was hopping mad but I was delighted to find someone who was actually interested in helping me. Beverley was lovely, understood my problem, and set the wheels in motion to resolve the issue. Service as it should be, thx Beverley
Great service from Kaine - fast, efficient and reliable. Another great experience with Red Rock. Thanks.
Richard did exactly what he said he would do to fix the water problem. Very responsive and incredibly help.
Stacy Head returned my call promptly and quickly and professionally resolved my account query.
Stacy Head was quick to respond to my email and assured me every thing had been taken care of and my account had been updated. It was very good to receive a reply and I thank her.
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