Robinsons Electric Omdömen 

We chose our NEFF washer/dryer after having a dreadful experience with a major department store in London, so the contrast with R A Robertson could not have been greater.

From the moment we walked into the shop, Phil was welcoming, friendly and extremely knowledgeable. He took the time to understand what we were looking for, answered all our questions without any pressure, and gave us complete confidence that we were making the right choice.

We placed our order, went away on holiday, and everything was taken care of while we were away. The installation team were excellent — professional, careful and respectful, taking real pride in their work and making sure everything was installed properly.

What really impressed us was the level of trust and service throughout the whole process. We were able to arrange the installation and settle the payment afterwards, which was a refreshing change from our previous experience.

We genuinely cannot rate R A Robertson highly enough. Exceptional customer service, knowledgeable staff, excellent installation and a real sense that they care about their customers.

Five stars simply don't seem enough — 5 stars +!

Thank you to Phil and the whole team at R A Robertson for making what could have been a stressful purchase such a positive experience. We would have absolutely no hesitation in recommending you.

Excellent service and installation of satellite dish and television.
Very helpful and explained everything very clearly to help me decide which TV to choose. Prompt, efficient, and friendly staff. Thank you very much.

The company has fail to provide any sort of invoice and has completely ignore all possibility of contact from the customers. With no invoice, I cannot seem to claim from my insurance as they require it. Please do not deal with any payment up front without a proper bill or invoice

We are relatively recent arrivals in the area and, I must confess, unaware of the company. The manner of introduction was bizarre. I wished to purchase a specific soundbar system. I searched that company’s website and was directed to Robinsons. They, in fact, didn’t stock the particular system but provided a superior model and installed it at the price quoted for the inferior system. Whilst I probably could, at the risk to blood pressure and marriage, have installed it myself their engineer went above and beyond. I can’t recommend them too highly.

We have had a holiday cottage in Lindale for 20 years.We have always bought locally and found Robinsons Electrical in Grange both friendly and professional.
Robinsons have always provided good service at all times.Thank you!

Exceptional service from the two gentlemen who came to fit an integrated fridge/freezer in our static caravan. The job wasn't as straightforward as it should have been but they persevered and did an excellent job. Very competitive on purchase and installation price so would highly recommend based on my personal experience. Thank you Robinsons!

Absolutely brilliant service. Went above and beyond. Great experience from choosing items in the shop to having them installed. Would highly recommend. Thank you. We will be happy to use this shop again.

Brilliant company to deal with. Small is beautiful! A family firm who give a personal service. Something you don't get nowadays! Supplied us with a FreeSat box and a new tv. Very pleased with both. Would be happy to recommend and certainly would use again. Many thanks

Excellent service installing a new TV for us and sorting out the problem with our aerial, we didn’t need a new one which was good, just replacement parts as it was full of water and dripping. Mike and Graham were very friendly and helpful. Graham sorted the aerial and Mike the TV set up and instructions.
Really pleased with the work they did and their attitude.
No hesitation in recommending them to everyone.

Excellent assistance with selecting a TV for our needs but what stood out was the installation service: This included not only fitting the TV to the wall but hiding the cables in the studied wall, including power, aerial and a wired network cable. All in all a top rate service

Graham & Mike fitted an integrated dishwasher we had ordered via Euronics.
Arrived on time, when they said they would, and did a great job in installing the machine and putting the cabinet door on. Took the old machine away, and left the kitchen clean & tidy.
Still too early to tell how good the machine performs, but if it's anything like Robinsons' service, it'll be first class!

This was our first experience as a customer of Robinsons Electric and I have to say we were greatly impressed with the service. Courteous, helpful, totally professional and skilled.....it made our switch to a bigger TV screen so easy and a pleasure. Well done to all involved in this rather special family concern. A great asset to Lancaster and Kendal.

It was a TV fault that was fixed in a speedy and very efficient way.
Excellent service by engineers who really care and are passionate about the work they do.

Excellent advice , and exceptional product and installation , from a long established local company. I would strongly recommend this company

Enquired recently about Commercial TVs for our accommodation business. Phil was extremely helpful and, even though he couldn't supply to us as we were way outside the delivery area (Somerset!), he gave up a lot of time on the phone to advise what TVs we would be best sourcing even though it was of no direct benefit to him or his company. We ended up taking his advice and purchasing said TVs locally. People of Lancashire & Cumbria - you are very lucky to have such a firm as Robinsons Electric available to you!

Phoned to get a 65 Panasonic Oled fixed on my wall , great customer service from Phil with discussing with me what I wanted exactly ,and arranging an appointment as I work nights. Phil's son fitted the TV , very neat and professional job ,hiding all the cabling which I didn't think would of been possible. Also then went on to optimise the TV settings so I got the best possible picture.Very reasonable price for fitting which had been agreed prior with Phil .Thanks ,great job and will definately use Robinson's Electric again in the future .

Great service and friendly staff. Has a problem with the equipment not set up in factory settings as they thought so it would program correctly for me. They can straight over to site to correct the issue.
Would use again

We've just purchased a Panasonic TV and stand from Robinsons Lancaster. Phil took the time to show us the different options available and quoted a very competitive price. The set was delivered promptly at an agreed time by Phil's son, who also works in the business. He set the TV up and explained the features in detail. There was no extra cost for delivery or set up. We're so glad we decided to buy locally. The TV is brilliant and the personal service first class.

Great service backed up by knowledgeable staff.

My new washing machine arrived on time, delivered by two very knowledgeable, professional men. My machine works perfectly. Service at the shop in Kendal could not have been better. I no longer dread my appliances dying on me ... there is a local shop that will replace them, at a price the internet could not beat ... and with a smile. Excellent service on every front.