Excellent delivery
Excellent service and delivery. Arrived exactly when they said it would. Good price and delivery driver was very helpful.

Svar från Robert Price Builders' Merchants
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Robert Price is the largest independent builders’ merchants in South East Wales and is a family-run, local business with 29 branches in the group. The Robert Price Group includes 24 Robert Price branded branches, plus our sister companies Gower Timber and 4 branches of Tudors in Hereford. locations.
Storbritannien
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service and delivery. Arrived exactly when they said it would. Good price and delivery driver was very helpful.

Svar från Robert Price Builders' Merchants
I just wanted to say what excellent customer services there is at the Chepstow Robert Price, alon gside the wood being sold at very reasonable prices. I'm a DIYer and was wanting to buy large pieces of timber, which then needed cutting to fit in my small car, and to be more manageable for the job I was wanting to do at home. The staff provided me with fantastic support, helping me cut the wood, and make the calculations I needed for the above. Special mentions are owed to Tommy, who helped me cut a large piece of ply into manageable pieces. This took him at least half an hour, but he stuck with the job until the end, making sure everything fitted in the car, and taking care with his cutting. Also, I would like to thank Charlie, who did the same with a number of 2X2 4m lengths I also needed cutting down. You done great guys, and I'll definitely be back as a result!

Svar från Robert Price Builders' Merchants
Always reliable and super helpful delivery - we live up a very narrow lane with awkward access, and have never had anything but a smile on the driver's faces when they arrive - wouldn't go anywhere else!

Svar från Robert Price Builders' Merchants
I would like to commend and thank the action of a driver on Thursday on the A470 to Cardiff . A female driver had broken down in her vehicle at a very busy stretch of road and your driver stopped and skilfully reversed the Robert Price vehicle to come behind the stationary car thereby protecting it and the driver who was very distressed. This was a very thoughtful and kind act and was carried out expertly. Please recognise the driver and the action that was taken to manage a difficult situation.

Svar från Robert Price Builders' Merchants
I have used Robert Price's depots in Ebbw Vale and, more recently, in Aberbeeg for all my adult life and before that, with my dad. I always assume that the staff will be able to answer all my questions, some stupid, some not, and I have never been disappointed. The staff are super; knowledgeable, helpful, experienced and always demonstrate great customer service. As a customer of 50+ years, I take this for granted until I have to visit another retailer: it's only then I see that not all builders' merchants are the same.
I ordered from Robert Price because the prices were very competitive and I like to support local companies.
The service I received was beyond reproach. First class communication regarding my order and delivery.
The delivery driver was so helpful, nothing was too much trouble.
Order from this business with confidence, you will not be disappointed.
Communicate well, really helpful, cost competitive and friendly. Dealt mostly with Richard and the team at Brecon branch
Ordered 2 bulk of sand and requested delivery on my driveway. TRAVIS PERKINS was great and revived delivery next day. ROBERT PRICE & TERRY HOWELLS didn’t manage to deliver this order as there drivers can’t reverse there lorry, waste 4 days for my order to be refunded

Svar från Robert Price Builders' Merchants
I was called 9am that my delivery is 10 min away, was waiting over hour for driver. After several calls around 3pm I was told my delivery can be completed as driver cant reverse to unload the order. SHOCKING, waste of time

Svar från Robert Price Builders' Merchants
Rang Robert price today for update had a polite and helpful response..The lad who gas been dealing with my issue has confirmed i will be getting 12 bags to replace the others. He said they have a new supplier and a soon as he gets the golden gravel in they will drop them over .

Svar från Robert Price Builders' Merchants
The service from our Robert Price builders merchant in Chepstow is excellent. In our experience, over a number of years and projects, the company is large enough to be competitive but has retained the service culture and ethos of a smaller family business. As a consequence, the service is friendly, responsive and all the staff are polite, helpful and very professional. This is our experience from the entire team including the Manager, the sales team, the yard staff in branch, and the delivery drivers who are careful, helpful and courteous.
Many of the builders and tradesman working with us on our latest project have noted this client focus and as a result they have started to switch accounts from their legacy merchants to Robert Price.
Excellent customer service and delivery:
Tried to order something in Newport but no stock
.Later rang me to say they had located stock in Cwmbran.
Excellent service from Cwmbran easy ordering and payment.
Delivered on time by superb delivery driver who was more than helpful.
Thankyou.
Robbing Prices!! £33.50 for one half round ridge tile! Disgraceful
Excellent customer service from Josh Badham today. Old school values still exist in todays work - well, at some companies. Thank you Josh
Robert price builders merchants Porth. Amazing,friendly staff, couldn't do enough for you. I wasn't down for a delivery and it was coming towards the end of the day but the squeezed me in anyway. What an fantastic experience.
Chepstow
My wife was given HSS drills, when asking for masonry drills also as listed on request note. one wrong Dia.
Returned the next day and obtained refund.
NO APOLOGY, as if used to this level of service, and for wasting my time. Replacement? try over there, but not available. Couldn't care less - at 75yrs I do.
Poor Quality with wood, bending, exchange did not accepted for delivery
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.