We are Richer Sounds customer ,we started with Richer Sounds in 2006 with the complete Hi-Fi. Our Amplifier was repared once and now had some problems. Arron in RS York,recommended Cambridge AXR100:... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
As a longtime customer, I'm consistently impressed by the knowledgeable and helpful staff at the York store. They patiently let me use the listening room to make sure the equipment I was auditioning w... Se mer
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Really helpful, patient, thoughtful staff. They listened to what I was hoping to achieve, made suggestions that improved it, rang other stores to source a rare product and were utterly friendly throug... Se mer
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We had a great experience at the York store. Mike helped us decide on a replacement TV game giving us clear detailed advice which enabled us to make an informed decision about our purchase. He was kn... Se mer
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Företagsinformation
Skrivet av företaget
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktuppgifter
12 St Sampsons Square, YO1 8RN, York, Storbritannien
- 0333 900 0084
4,9
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent company
Excellent company. Frendly knowledgeable staff. Always a good experience.
27 september 2026
Svar från Richer Sounds - York
Thanks for your kind review, we look forward to your next visit.
The service was prompt polite and…
The service was prompt polite and helpful. Both of the members of staff I interacted with to have my headphones replaced were excellent.
26 september 2026
Svar från Richer Sounds - York
Thanks for your feedback, great to read you were happy with our service.
I was interested in headphones and was…
I was interested in headphones and was helped to buy a perfect set. Just what I needed. Great expedience. 👍👍
28 augusti 2026
Svar från Richer Sounds - York
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
The people know their products very…
The people know their products very well and can answer questions with clarity and confidence.
Pricing is competitive and guarantees usually exceed other retailers.
23 september 2026
Svar från Richer Sounds - York
Thanks for your feedback, great to read you were happy with our service.
Great service as usual from the guys at…
Great service as usual from the guys at York branch.
20 september 2026
Svar från Richer Sounds - York
Thank you for your 5 star review!
Excellent experience at York store
I recently part exchanged a Mission amp & speakers for an Orange Box L Bluetooth speaker & Project phono box with the York store. The staff were all very helpful responding to my initial enquiries over e-mail. I went into the store & Joe the manager gave me a demo of the Orange box & explained how I could use my existing turntable with it. Joe also went above & beyond as he offered to collect the items I was part-exchanging & did so once I had boxed them up. I was really impressed by the level of service. Thanks Joe & the team at York, I am really pleased with my new purchases.
25 augusti 2026
Omdöme utan inbjudan
Svar från Richer Sounds - York
Thank you for your 5 star review!
Very helpful guy I spoke to
Very helpful guy I spoke to. Sorry, didn’t get his name.
16 september 2026
Svar från Richer Sounds - York
Thank you for your wonderful feedback
A great experience at York
We had a great experience at the York store. Mike helped us decide on a replacement TV game giving us clear detailed advice which enabled us to make an informed decision about our purchase. He was knowledgeable and empathetic. Received the TV within four days so good service all round. Brilliant. Thanks
15 september 2026
Svar från Richer Sounds - York
Thanks for your great feedback and for supporting local business.
I am a perfectionist and I could not…
I am a perfectionist and I could not fault the service I experienced, it was exemplary. Brilliant product choice, brilliant price, brilliant communication and with very knowledgeable staff.
So obviously I would wholeheartedly recommend them
15 september 2026
Svar från Richer Sounds - York
Thanks for your great feedback and for supporting local business.
Svar från Richer Sounds - York
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Helpful and knowledgeable
Helpful and knowledgeable. Enjoying the headphones I bought.
30 augusti 2026
Svar från Richer Sounds - York
Thank you for your 5 star review!
We were impressed by the couteous
We were impressed by the couteous. knowledgeable & professional service
11 september 2026
Svar från Richer Sounds - York
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
We were most impressed by the level of…
We were most impressed by the level of technical expertise from Aaron.
We had many questions which he answered fully.
The turntable and speakers are fantastic value!
5 september 2026
Svar från Richer Sounds - York
Thanks for your great feedback and for supporting local business.
They rang back as they were busy when I…
They rang back as they were busy when I initially rang.Got everything right and delivered on a day to suit me.
7 september 2026
Svar från Richer Sounds - York
Thank you for your feedback and for taking the time to leave us a review.
We hope you enjoy your new purchase!
Many thanks,
The Customer Experience team
Good service as always.
I have ordered my new Marantz av receiver on the telesales. At the moment it is not in stock so I am awaiting delivery. I was very happy with the service I received over the phone with Aaron.
6 september 2026
Svar från Richer Sounds - York
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Kevin's advice was priceless
Kevin's advice was priceless as it combined clear, understandable explanations with expert knowleged of technical issues. Equally important, he offered a more competitive package than the one available online.
5 september 2026
Svar från Richer Sounds - York
Thanks for your great feedback and for supporting local business.
A very satisfied customer.
I had an excellent experience in your shop. Your staff member was really helpful and explained everything very clearly so that I could choose the best product for me. I am delighted with my new radio so thank you very much.
5 september 2026
Svar från Richer Sounds - York
Thanks for your 5 star review, we look forward to seeing you again next time
Great service.
Helpful staff. Good price. Prompt friendly delivery (arriving when they said they would). Much better than an online A**z*n style experience.
5 september 2026
Svar från Richer Sounds - York
Thanks for your great feedback and for supporting local business.
I received excellent service and got a…
I received excellent service and got a quality product thanks to reviews
25 augusti 2026
Svar från Richer Sounds - York
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Excellent staff who are knowlegable amd…
Excellent staff who are knowlegable amd always go the extra mile. Always put the customer first.
1 september 2026
Svar från Richer Sounds - York
Thanks for your 5 star review, we look forward to seeing you again next time
Detta är Trustpilot
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