We had an issue with the website operation not facilitating a smooth purchase process, so rang customer service/sales. We were dealt with promptly, with consideration and the telesales process was... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
We had an issue with the website operation not facilitating a smooth purchase process, so rang customer service/sales. We were dealt with promptly, with consideration and the telesales process was... Se mer
Företaget har svarat
I had help buying a tv stand for my daughter which resulted in me receiving the stand by free delivery the next day as promised. We were very pleased with the service and the help assuring me that I h... Se mer
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Very knowledgeable, helpful and approachable. Nothing was too much trouble not least a follow up query several days after purchase that was dealt with. Certainly a branch that I will use again.
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Excellent service with Kevin at York. We were looking to buy a Sony tv, due to it's impressive sound performance. After reviewing my hifi set up, Kevin advised running the tv sound through my Dali spe... Se mer
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
12 St Sampsons Square, YO1 8RN, York, Storbritannien
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Friendly helpful staff. Fast delivery as products not stocked in store. Great price.

Svar från Richer Sounds - York
It gave me the the advice that I needed and trust as always.

Svar från Richer Sounds - York
I received great service, and was given all the time I needed at the demo and all advice given was impartial and helpful, would recommend highly

Svar från Richer Sounds - York
Team support was fantastic. Will always buy from richer sounds

Svar från Richer Sounds - York
Great people. Very knowledgeable.
No high scale selling
Took the time to explain and demonstrate products
The free umbrella to keep us dry whilst we went for a coffee to decide clinched it. Went straight back and and made a purchase

Svar från Richer Sounds - York
I had help buying a tv stand for my daughter which resulted in me receiving the stand by free delivery the next day as promised. We were very pleased with the service and the help assuring me that I had bought the correct item.

Svar från Richer Sounds - York
We had an issue with the website operation not facilitating a smooth purchase process, so rang customer service/sales. We were dealt with promptly, with consideration and the telesales process was right first time,
The product arrived within a couple of days, in good condition. We set up the box quickly and it did its thing to load and be ready for action.
The product registration process was easy, in spite of an error between us and the other end with the serial number but was resolved first time with the supply of a photo of the product label on the bottom of the machine and all was well by return email.
I have given 5 starts because the responses have been first class and local. Having someone nearby and keen to help is a very refreshing change. Thank you.

Svar från Richer Sounds - York

Svar från Richer Sounds - York

Svar från Richer Sounds - York
Very knowledgeable, helpful and approachable. Nothing was too much trouble not least a follow up query several days after purchase that was dealt with. Certainly a branch that I will use again.

Svar från Richer Sounds - York
Very clear and helpful in helping to select the best TV option, and with the set up of the stand! The delivery service was very efficient.

Svar från Richer Sounds - York
So easy to order and collect from store. Really quick delivery and lovely team in the York store. Great deals especially when signing up to the VIP club

Svar från Richer Sounds - York
I started shopping at Richer sounds during covid, and have used them ever since.
I much prefer to use them than other large stores, as they offer a lot better customer experience and service.

Svar från Richer Sounds - York

Svar från Richer Sounds - York
What great set of lads very knowledge friendly could not do enough to help
Great price and 6 yr warranty a game changer
Highly recommend

Svar från Richer Sounds - York
Always nice to be able to chat to someone about what your exact requirements are and so it helps to get exactly what you need.Always friendly staff at the York branch were I make my purchases from.

Svar från Richer Sounds - York
The Sales staff were very informative when advising on bluetooth Turntables and we were able to make a sound (get it!) decision when we purchased. Were absolutely delighted with the purchase.

Svar från Richer Sounds - York
Fast response, great advice with a great offer, delivered very quickly. Everything I could have wanted. Amazon can't do what Richer Sounds do.

Svar från Richer Sounds - York
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.