Richer Sounds - Watford Omdömen 

1 651
TrustScore 5 av 5

4,9

117C St Albans Road, WD17 1RD Watford, GB


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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Wonderful support from R/S Watford. Our Youth Club overhead projector had stopped working and we thought it needed replacing. (Originally bought from R/S Watford with excellent service.) Thanks to Bra... Se mer

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Betygsatt 5 av 5 stjärnor

I purchased a TV on 13.8.26 which was delivered safely the following day. As a result of miscommunication re. setting up I spoke to a staff member on the phone who arranged a refund. When the TV was s... Se mer

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Betygsatt 5 av 5 stjärnor

Popped into the Watford branch, fantastic customer service, polite, helpful and full of knowledge when question about a pair of Sennheiser HD660s2 headphones. After a brief listen I ordered for... Se mer

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Betygsatt 5 av 5 stjärnor

I purchased a CD player and radio tuner/receiver from Richer Sounds in Watford 10 years ago. It has given excellent service but needed replacement. I went again to the store in Watford where I recei... Se mer

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Företagsinformation

  1. HiFi-butik
  2. Elektronikbutik
  3. TV-butik

Skrivet av företaget

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktuppgifter

  • 117C St Albans Road, WD17 1RD, Watford, Storbritannien

  • 0333 900 0037

4,9

Utmärkt

TrustScore 5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(1 651)

24 524 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Great customer service!!

We had a great experience in Richer Sounds Watford. From our initial visit, where Heather demonstrated the Samsung Freestyle projector, to the follow up quote and emails and, the day of collection, we have received first class customer service from all members of staff. Thank you.

25 april 2026
Logotyp för Richer Sounds - Watford

Svar från Richer Sounds - Watford

Thanks for your 5 star review, we look forward to seeing you again next time

Betygsatt 5 av 5 stjärnor

Excellent store experience

Excellent store experience, incredibly helpful from start to finish. Explained the range of options, gave me time to think it through and helped when I needed to get the stuff back home.

27 april 2026
Logotyp för Richer Sounds - Watford

Svar från Richer Sounds - Watford

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

Helpful

Helpful, knowledgeable sales assistant, got me the best product and deal for what I wanted to achieve.
Thankyou

18 april 2026
Logotyp för Richer Sounds - Watford

Svar från Richer Sounds - Watford

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

The right product from the right people

The right product, sold by real people that know what they are doing. I should have gone here first (first TV failed, bought from a Tesco partner supplier 180 miles from home - what a faff!)

17 april 2026
Logotyp för Richer Sounds - Watford

Svar från Richer Sounds - Watford

Thanks for your 5 star review, we look forward to seeing you again next time

Betygsatt 4 av 5 stjärnor

The guys at Watford were excellent, however ...

The guys at Watford were excellent, as you'd expect from Richer Sounds. The reason for not proving the fifth star relates to your chosen courier. I advised that delivery was not to be made on Saturday 25th as I would not be available to take delivery and that delivery should be Monday 27th. Despite this clarity DPD delivered on the Saturday regardless!! So that aspect was exceptionally poor and not what I would expect.

24 april 2026
Logotyp för Richer Sounds - Watford

Svar från Richer Sounds - Watford

I’m really pleased to hear the team in Watford looked after you well, although of course sorry to read about the issue you experienced with the delivery not taking place as agreed.

I’ll be looking into this with the 3rd party courier of course and appreciate you bringing it to my attention. If there’s anything further I can assist with, please don’t hesitate to get in touch..

seniorcomplaintsteam@richersounds.com

Many thanks,

Tom Griffiths
Head of Customer Experience
Richer Sounds

Betygsatt 5 av 5 stjärnor

Having had my to for only 9months it…

Having had my to for only 9months it broke down and staff said bring it back and they replaced it there and then couldn’t have been more helpful

23 april 2026
Logotyp för Richer Sounds - Watford

Svar från Richer Sounds - Watford

Thanks for your great feedback and for supporting local business.

Betygsatt 5 av 5 stjärnor

Expert Advice and very good price



Visited your Watford shop to buy new TV and sound bar. Was helped by a very knowledgeable lady (Anca) who was really helpful.
Great advice and goodst at good price
Would recommend.

21 april 2026
Logotyp för Richer Sounds - Watford

Svar från Richer Sounds - Watford

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Betygsatt 5 av 5 stjärnor

Richer Sounds Watford World class team!

I’ve been shopping with Richer Sounds Watford branch for over twenty years and buy pretty much all my entertainment products from them due to the amazing service I receive every single visit.

20 april 2026
Logotyp för Richer Sounds - Watford

Svar från Richer Sounds - Watford

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Betygsatt 5 av 5 stjärnor

Excellent service at Watford Richer…

Excellent service at Watford Richer Sounds.
Always really helpful over the phone.
Fast dispatch, and goods received with DPD (the best courier).

16 april 2026
Logotyp för Richer Sounds - Watford

Svar från Richer Sounds - Watford

Thanks for your kind review, we look forward to your next visit.

Betygsatt 5 av 5 stjärnor

I had reason to call twice prior to my…

I had reason to call twice prior to my purchase and found both people I spoke to most helpful and eager to please. Their advise was honest and made me want to visit to purchase from this location.

28 mars 2026
Logotyp för Richer Sounds - Watford

Svar från Richer Sounds - Watford

Thank you for your wonderful feedback

Betygsatt 5 av 5 stjärnor

Best service

Always a great service and a pleasure to purchase from their Watford branch.
Wouldn’t go anywhere else .

14 april 2026
Logotyp för Richer Sounds - Watford

Svar från Richer Sounds - Watford

Thanks for your great feedback and for supporting local business.

Betygsatt 5 av 5 stjärnor

Heather from the Watford store went…

Heather from the Watford store went above and beyond to source the last Morantz Stereo 70s from all of the Richer Sounds stores.
I received my amp the next day from the Bristol store.
I cannot thank her enough

13 april 2026
Logotyp för Richer Sounds - Watford

Svar från Richer Sounds - Watford

Thank you for your 5 star review!

Betygsatt 5 av 5 stjärnor

Have been a Richer sounds customer for…

Have been a Richer sounds customer for over 20 years and service and prices are always excellent.
Lloyd from the Watford store was really helpful and friendly when I collected our TV.
Keep up the good work Richer Sounds!

10 april 2026
Logotyp för Richer Sounds - Watford

Svar från Richer Sounds - Watford

Thanks for your 5 star review, we look forward to seeing you again next time

Betygsatt 5 av 5 stjärnor

Expert advice and great service

I always buy my audio products from my local Watford branch, as I can get expert advice and explore all options to make sure I’m making the right choice.
Staff are always friendly and most importantly knowledgeable.

1 april 2026
Logotyp för Richer Sounds - Watford

Svar från Richer Sounds - Watford

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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