Richer Sounds - Watford Omdömen 

1 654
TrustScore 5 av 5

4,9

117C St Albans Road, WD17 1RD Watford, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Wanted to part exchange but Richer Sounds were honest about the fact they couldn't offer an attractive figure due to the age. I was offered a further discount on what was the best price around. i fina... Se mer

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Betygsatt 5 av 5 stjärnor

Wonderful support from R/S Watford. Our Youth Club overhead projector had stopped working and we thought it needed replacing. (Originally bought from R/S Watford with excellent service.) Thanks to Bra... Se mer

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Betygsatt 5 av 5 stjärnor

Came into the store today with a broken B&W. Bradley was so helpful. He found out what the issue was, steered me in the right direction to source a replacement part. He could have not been more helpfu... Se mer

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Betygsatt 5 av 5 stjärnor

I purchased a TV on 13.8.26 which was delivered safely the following day. As a result of miscommunication re. setting up I spoke to a staff member on the phone who arranged a refund. When the TV was s... Se mer

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Företagsinformation

  1. HiFi-butik
  2. Elektronikbutik
  3. TV-butik

Skrivet av företaget

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktuppgifter

  • 117C St Albans Road, WD17 1RD, Watford, Storbritannien

  • 0333 900 0037

4,9

Utmärkt

TrustScore 5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(1 654)

24 686 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

1st class experience the staff more…

1st class experience the staff more than helpful

10 december 2025
Logotyp för Richer Sounds - Watford

Svar från Richer Sounds - Watford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Betygsatt 5 av 5 stjärnor

Good advice weighing up the options and…

Good advice weighing up the options and giving confidence in the selection of an AV receiver. Nice price too better, than any online pay them a visit

7 december 2025
Logotyp för Richer Sounds - Watford

Svar från Richer Sounds - Watford

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

Marantz Amp.

I have been getting my Hi FI from Richer Sounds Watford for the last 20 years. I always find the staff to be knowledgeable and very helpful particularly Sami, Chris and Heather. I had a good demo of the amp I was interested in buying and bought it. Many thanks Ian.

7 december 2025
Logotyp för Richer Sounds - Watford

Svar från Richer Sounds - Watford

Thanks for your 5 star review, we look forward to seeing you again next time

Betygsatt 5 av 5 stjärnor

Great service and value

I’d already seen the TV I wanted to buy on the website and it was the cheapest I could find on the internet. Went to see it but it wasn’t in stock at the store but I ordered it anyway on the Saturday afternoon. It was delivered the following day (Sunday) and is excellent. The service I got from Lloyd at Watford was friendly and informative, so I ended up going back a couple of weeks later and buying a Hifi system!

29 november 2025
Betygsatt 5 av 5 stjärnor

Good service

Good service, easy phone call to place order and collection went without a hitch , friendly staff and very helpful

4 december 2025
Betygsatt 5 av 5 stjärnor

Customer Service

Staff at the the Watford branch were very helpful.
Best customer service I've experienced in years.
Staff phoning you back when they say they will ie Heather. Anka. and Richard the engineer from Finita .

3 december 2025
Betygsatt 5 av 5 stjärnor

help with decision on speakers.

help with decision on speakers.
Very helpful , speakers match the receiver l have.

3 december 2025
Logotyp för Richer Sounds - Watford

Svar från Richer Sounds - Watford

Thanks for your great feedback and for supporting local business.

Betygsatt 3 av 5 stjärnor

I really like everything about this…

I really like everything about this company, except your delivery process. They can't say it's going to be from 7AM - 1300 or
1300 - 1900 eg. To be honest next time l will try another company first.
Also the staff can be a little patient if asking questions.

29 november 2025
Logotyp för Richer Sounds - Watford

Svar från Richer Sounds - Watford

Thanks for the feedback although I must admit to being a little confused, the receipt information supplied links to a delivery from one of our bespoke couriers who delivered the parcels in question within the standard 3 hour time window specified the day previously.

I understand our customer service team have since been in touch with you directly to clear this up..

seniorcomplaintsteam@richersounds.com

Tom Griffiths
Head of Customer Experience
Richer Sounds

Betygsatt 5 av 5 stjärnor

Quick and Friendly Delivery

Good Product. Quick and friendly delivery. Good Communications. Reasonable price.

13 november 2025
Logotyp för Richer Sounds - Watford

Svar från Richer Sounds - Watford

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Betygsatt 5 av 5 stjärnor

30 years of amazing customer service

I've used Richer Sounds for over 30 years and always had great service and prices. From my AV receivers (Denon, Sony and Yamaha) to my long serving Mordaunt Short Mezzo 6 floor standing speakers it has been a great experience. Always using until recently the Milton Keynes store and having an unhurried and friendly service from Lloyd and Mark (hello chaps!). Having now relocated I used the Watford store for a flat screen and greeted by the very same Lloyd from Milton Keynes, and still with the company. Service, knowledge and purchase was first class from start to finish and great to see someone who never steered me wrong previously.

30 november 2025
Logotyp för Richer Sounds - Watford

Svar från Richer Sounds - Watford

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

Ordered Cambridge Audio CXC

Ordered Cambridge Audio CXC. No issues. Friendly, prompt and reliable service. Product great.

27 november 2025
Logotyp för Richer Sounds - Watford

Svar från Richer Sounds - Watford

Thanks for your great feedback and for supporting local business.

Betygsatt 5 av 5 stjärnor

Great store

Very knowledgable staff. Been there many times before and will definitely come back.

29 november 2025
Logotyp för Richer Sounds - Watford

Svar från Richer Sounds - Watford

Thank you for your 5 star review, it’s lovely to read your comments.

Betygsatt 5 av 5 stjärnor

Exceptional service

Visited my local store, unfortunately item was not available there but was in their warehouse, ordered and paid at 13.00 on a Saturday and received the item at 12.30 on the Sunday! Incredible service.

29 november 2025
Logotyp för Richer Sounds - Watford

Svar från Richer Sounds - Watford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Betygsatt 5 av 5 stjärnor

Chris was really helpful and…

Chris was really helpful and knowledgeable estimated delivery was 6 days, arrived in 3

29 november 2025
Logotyp för Richer Sounds - Watford

Svar från Richer Sounds - Watford

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Betygsatt 5 av 5 stjärnor

Great price

Great price, next day pick up.
Great company led by example from the top.

27 november 2025
Logotyp för Richer Sounds - Watford

Svar från Richer Sounds - Watford

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Betygsatt 5 av 5 stjärnor

Trusted support with swift ordering

Was placing an order on-line but wanted to query something. Got great support to my query by Chris in RS Watford, who then went on to support my order with a link sent to process my order to my requirements. Within 3 days I had receiver the complete order - RS don't hang about in progressing orders!

27 november 2025

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