Great company with great people. We bought a big tv which unfortunately had a technical manufacturer issue. Contacted RS and they couldn't have been more helpful. Had a replacement tv within a couple... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Andre from Richer Sounds in Swiss Cottage provided a great service. I had an old Hi Fi that had not worked for many years. I am not an expert do was delighted that he was able to provide options and i... Se mer
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Oli and his knowledge and support was first class. He tested the projector in the shop with me and I was so pleased he found the product to be an excellent purchase for me. It was a seamless journey f... Se mer
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I have to say Richer Sounds never let you down, if anything is wrong they immediately pull out all the stops to remedy the situation. The Sennheiser headphones I received were damaged in transit. I ha... Se mer
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Företagsinformation
Skrivet av företaget
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktuppgifter
25 Northways Parade, NW3 5DN, London, Storbritannien
- 0333 900 0031
4,9
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Efficient and great product advice
10 november 2025
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
I went into the Swiss Cottage store…
I went into the Swiss Cottage store knowing the company were rated well. Oli, was attentive, polite and very knowledgable. I was advised about the purchase which has been a success in every way. Thank you for making a customer very happy!
8 november 2025
Svar från Richer Sounds - Swiss Cottage
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
V knowledgeable team
V knowledgeable team. Always excellent customer service and good value products. I’ve been my AV stuff from here for over 20 years
8 november 2025
Svar från Richer Sounds - Swiss Cottage
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Omar was very knowledgeable and…
Omar was very knowledgeable and extremely helpful. He made it a great experience.
4 november 2025
Svar från Richer Sounds - Swiss Cottage
Thanks for your 5 star review, we look forward to seeing you again next time
Paul at Swiss Cottage took great care…
Paul at Swiss Cottage took great care in showing us what available models they had for my requirements, and allowed us enough time at the audio test room to pick our preferred options.
2 november 2025
The customer relations agent was excellent
The customer relations agent was courteous, knew his product range very well and followed through on the company’s delivery promise.
28 oktober 2025
Svar från Richer Sounds - Swiss Cottage
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Excellent service
Excellent service, very knowledgable and extremely competitive pricing...and really friendly too! Recommended.
22 oktober 2025
Svar från Richer Sounds - Swiss Cottage
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Amazing Service amazing staff at Richer…
Amazing Service amazing staff at Richer Sounds Swiss Cottage,Ollie,Omar and fillip helped me a lot with my purchase I can highly recommend buying from this retailer.
27 oktober 2025
Svar från Richer Sounds - Swiss Cottage
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Thanks, Oli.
Good price for an excellent turntable. Oli was very helpful and friendly. I appreciated his follow-up call. It's a great shop.
25 oktober 2025
Svar från Richer Sounds - Swiss Cottage
Thank you for your 5 star review, it’s lovely to read your comments.
Svar från Richer Sounds - Swiss Cottage
Thanks for your kind review, we look forward to your next visit.
What a great experience! I was looking for a stand alone blue…
I was looking for a stand alone blue tooth speaker, not knowing that there were alternatives, but wanting a great sound for the music I listen to . I was extremely fortunate that I was helped by Filip at Richer Sounds Swiss Cottage who asked the type of music I listen to and showed me the various options , before then playing my music to me in the demo room. His knowledge and helpfulness, to the extent of setting up the KEF speakers in my home , highlights the value of going to the shop rather than buying on-line.
I could not be happier with the service I received from Richer Sounds and Filip.
Thank you
Barry
24 oktober 2025
Omdöme utan inbjudan
Svar från Richer Sounds - Swiss Cottage
Thanks for your feedback, great to read you were happy with our service.
Had an outstanding experience with Oli
Had an outstanding experience with Oli: super knowledgable and helpful. Got my family for the experience!!
16 oktober 2025
Svar från Richer Sounds - Swiss Cottage
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Usual terrific service
Usual terrific service, with knowledgeable, friendly staff. Have purchased many things from Richer Sounds in the past and they will always be my first stop - be that audio, TV or 4K projectors
11 oktober 2025
Svar från Richer Sounds - Swiss Cottage
Thank you for your 5 star review!
Great service
Ordered online, fast delivery,good communication. Waiting for me when i arrived at shop. Highly recommended!
10 oktober 2025
Svar från Richer Sounds - Swiss Cottage
Thanks for your 5 star review, we look forward to seeing you again next time
Svar från Richer Sounds - Swiss Cottage
Thank you for your 5 star review, it’s lovely to read your comments.
Svar från Richer Sounds - Swiss Cottage
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Item was in stock and reserved for me.
Item was in stock and reserved for me. Collection was easy and the device well priced.
7 oktober 2025
Svar från Richer Sounds - Swiss Cottage
Thank you for your wonderful feedback
Excellent service on product which…
Excellent service on product which failed after 5 years. Gave me option of either a full repair or gift vouchers towards new TV
13 juni 2025
Svar från Richer Sounds - Swiss Cottage
Thank you for your 5 star review!
Unimpeachable Service
Extremely helpful and responsive to e mail when it came to helping me to choose the right product for our needs. Never really a given when it comes to consumer tech retail, sadly. Should be the first and last principle of customer service.
2 oktober 2025
Svar från Richer Sounds - Swiss Cottage
Thank you for your 5 star review, it’s lovely to read your comments.
Detta är Trustpilot
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