Great company with great people. We bought a big tv which unfortunately had a technical manufacturer issue. Contacted RS and they couldn't have been more helpful. Had a replacement tv within a couple... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Andre from Richer Sounds in Swiss Cottage provided a great service. I had an old Hi Fi that had not worked for many years. I am not an expert do was delighted that he was able to provide options and i... Se mer
Företaget har svarat
Oli and his knowledge and support was first class. He tested the projector in the shop with me and I was so pleased he found the product to be an excellent purchase for me. It was a seamless journey f... Se mer
Företaget har svarat
I have to say Richer Sounds never let you down, if anything is wrong they immediately pull out all the stops to remedy the situation. The Sennheiser headphones I received were damaged in transit. I ha... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktuppgifter
25 Northways Parade, NW3 5DN, London, Storbritannien
- 0333 900 0031
4,9
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Omar and Filip were both extremely…
Omar and Filip were both extremely patient with novices like us and took the time to show us and let us listen to different speakers. Their recommendations for a turntable were mindful of both our need and our budget and they even set it up for us before we took the system home. Highly recommend.
13 januari 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Great information from staff
Great information from staff, no pressure. Easy to see what I wanted and helped out
6 januari 2026
Svar från Richer Sounds - Swiss Cottage
Thanks for your kind review, we look forward to your next visit.
5 star customer service
I always shop at Richer Sounds for my televisions, because not only do you get great personal service, but you also get a really informed explanation of the technologies.
The set I ended up buying is the best TV I have ever owned, and to my delight, they honoured their price match promise without a murmur.
My sales advisor was Oli- a 5-star service.
28 december 2025
Omdöme utan inbjudan
Svar från Richer Sounds - Swiss Cottage
Thank you for your 5 star review, it’s lovely to read your comments.
Very friendly and supportive shopping experience
Very friendly, honest and professional service. I very much enjoyed my experience of buying hi-fi at Richer Sounds. Will shop there again in future.
6 januari 2026
Svar från Richer Sounds - Swiss Cottage
Thank you for your 5 star review!
The sales advise was spot on and the…
The sales advise was spot on and the installation perfect.
3 januari 2026
Svar från Richer Sounds - Swiss Cottage
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Very quick service hassle free ordered…
Very quick service hassle free ordered on Sunday and picked it up on Tuesday. Communication with richer sounds is great with phone calls all the way through the process even a call a week later to see how I was getting on with my new equipment.
4 januari 2026
great customer service
3 januari 2026
Svar från Richer Sounds - Swiss Cottage
Thanks for your kind review, we look forward to your next visit.
The headphones are not the best design
The headphones are not the best design. They are always falling out of the ear. The sound is also not great in comparison with other brands priced at same price such as Nothing Ear Plugs.
28 december 2025
Svar från Richer Sounds - Swiss Cottage
Thank you for your wonderful feedback
A very good service.
27 december 2025
Shop is convenient to me and assistant…
Shop is convenient to me and assistant Oli was able to get my product from the last branch that had one! Phoned me on 30 December when it arrived in store.
Hope they stay local!
26 december 2025
Svar från Richer Sounds - Swiss Cottage
Thanks for your feedback, great to read you were happy with our service.
Exceptionally helpful as always
Exceptionally helpful as always, the salesman was knowledgeable and well informed and able to answer questions, delivery was organised for the following day and the delivery company was very good, punctual, and the whole purchasing experience was faultless
19 december 2025
Svar från Richer Sounds - Swiss Cottage
Thanks for your great feedback and for supporting local business.
Didn't know what speakers to get to go…
Didn't know what speakers to get to go with the new sound system that I had ordered. They set up a demo for me to listen to different speakers. Helped me with good expertise and suggestions. Very valuable in helping me make the right choices.
16 december 2025
Svar från Richer Sounds - Swiss Cottage
Thank you for your 5 star review, it’s lovely to read your comments.
Warm welcome, knowledgeable staffWelcoming and k
A warm welcome and knowledgeable staff. Competative prices. Staff member Omar, big shouts and thanks.
17 december 2025
Svar från Richer Sounds - Swiss Cottage
Thanks for your 5 star review, we look forward to seeing you again next time
Very good experience and the guy look…
Very good experience and the guy look after me I think he’s name was Andre’ was an absolute legend.
15 december 2025
Svar från Richer Sounds - Swiss Cottage
Thank you for your 5 star review!
Great service
Easy to order, arrived promptly and the staff at your Swiss Cottage branch were really friendly when I picked up my item
15 december 2025
Svar från Richer Sounds - Swiss Cottage
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Great customer service
Friendly, helpful & honest support from customer services + next day delivery. All round great experience.
14 december 2025
Svar från Richer Sounds - Swiss Cottage
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Usual excellent service
Found the ityem I wanted at an excellent proce and then did everything possible to resilve matters when delivery went wrong
13 december 2025
Svar från Richer Sounds - Swiss Cottage
Thanks for your 5 star review, we look forward to seeing you again next time
Friendly. helpful and knowledgable
The staff are friendly, helpful and knowledgeable, shopping at Richer Sounds is dangerously enjoyable.
7 december 2025
Svar från Richer Sounds - Swiss Cottage
Thank you for your wonderful feedback
Great Service From Richer Sounds
Found the item I wanted, in stock, and at a good price. 6 year guarantee also included. Was easily able to reserve a day to pickup which suited me.
6 december 2025
Svar från Richer Sounds - Swiss Cottage
Thanks for your great feedback and for supporting local business.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.