Richer Sounds - Solihul Omdömen 

1 759
•
TrustScore 5 av 5

4,9

9 Station Road, B91 3TG Solihull, GB

•

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

It was really useful discussing my requirements in store with the knowledgeable sales person. Before I went to the store I did some research on the website, which helped me decide my budget. I chose h... Se mer

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Betygsatt 5 av 5 stjärnor

fosi audio zd3. After already agreeing a price match with Tele sales. The shop told me they had a returned item in excellent condition; they gave me a further discount. The actual item was very g... Se mer

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Betygsatt 5 av 5 stjärnor

When I bought my new Cambridge Audio AXR100 amplifier the staff were very helpful in advising me on what I should buy. I had thought about a less powerful amplifier not realising it wouldn't drive my... Se mer

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Betygsatt 5 av 5 stjärnor

The team did not try to sell me unnecessary items beyond my budget, they were friendly without being overbearing and highly knowledgeable. My email enquires were delt with promptly and they even went... Se mer

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Företagsinformation

  1. HiFi-butik
  2. också i
  3. Elektronikbutik
  4. TV-butik

Skrivet av företaget

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(1 759)

24 662 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Satisfied customer

I ordered my Denon turntable by phone with Martin, the Solihull store manager, who was most helpful.
It was delivered promptly and on time.
It is now all set up and my vinyl collection sounds marvellous.

2 mars 2026
Logotyp för Richer Sounds - Solihul

Svar från Richer Sounds - Solihul

Thank you for your wonderful feedback

Betygsatt 5 av 5 stjärnor

Great service !!

Efficient knowledgeable assistant in store Knew exactly what I needed Delivered next day. Couldn’t ask for better service

3 mars 2026
Logotyp för Richer Sounds - Solihul

Svar från Richer Sounds - Solihul

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Betygsatt 5 av 5 stjärnor

OLED or QLED

Good advice as always means you walk away with the right product for your individual circumstances

2 mars 2026
Logotyp för Richer Sounds - Solihul

Svar från Richer Sounds - Solihul

Thank you for your 5 star review, it’s lovely to read your comments.

Betygsatt 5 av 5 stjärnor

The salesperson was excellent and this…

The salesperson was excellent and this is what is lacking in a lot of places. We had visited a competitor and their salesperson tried to push a product we had no interest in presumably to hit a sales target. Totally different experience at richer sounds. No pressure selling just genuine information. The whole set up is tailored to meet the needs I have when making a purchase. Thank you.

18 februari 2026
Logotyp för Richer Sounds - Solihul

Svar från Richer Sounds - Solihul

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

Knowledgeable & professional staff (Solihull)

Professional, polite and knowledgeable staff who took the time to understand my needs and recommend the most suitable solution. Slightly disappointed that you have closed your central Birmingham outlet but will certainly return to the Solihull branch soon.

21 februari 2026
Logotyp för Richer Sounds - Solihul

Svar från Richer Sounds - Solihul

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Betygsatt 5 av 5 stjärnor

Sound system for a model railway

i visited the Solihull store with an unusual request; setting up a sound system for my model railway.
Martin advised on choice of speaker but also suggested a small amplifier would greatly improve the sound quality and volume.

Samuel helped me with this a couple of weeks later and i was also kitted out with wires.

The sound is amazing, so thanks chaps!!!

i am happy to say i am delighted with the JBL speakers and FOSI amplifier

27 februari 2026
Logotyp för Richer Sounds - Solihul

Svar från Richer Sounds - Solihul

Thanks for your great feedback and for supporting local business.

Betygsatt 5 av 5 stjärnor

The service was excellent

The service was excellent, and the staff were very helpful and knowledgeable about the product.

26 februari 2026
Logotyp för Richer Sounds - Solihul

Svar från Richer Sounds - Solihul

Thanks for your kind review, we look forward to your next visit.

Betygsatt 5 av 5 stjärnor

We found Richer Sounds so very helpful

Recommended by our TV Media wall installation company, and found Richer Sounds so very helpful, in identifying the best TV for our needs. The price offer was very fair, and deliver quick and free. You always felt you were being rated as an important customer, where a long term relationship was a priority. Thanks for all you help in selecting the right TV for us

25 februari 2026
Logotyp för Richer Sounds - Solihul

Svar från Richer Sounds - Solihul

Thanks for your great feedback and for supporting local business.

Betygsatt 5 av 5 stjärnor

Always a pleasure buying from Richer…

Always a pleasure buying from Richer Sounds from the initial look at the product to the read ups on the product. To collecting in Store.

24 december 2025
Logotyp för Richer Sounds - Solihul

Svar från Richer Sounds - Solihul

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Betygsatt 5 av 5 stjärnor

Time for upgrade

Needed new TV, the gentleman that served us was very knowledgeable and guided us through each set. We chose a TV and was able to take it away with us. Brilliant service

21 februari 2026
Logotyp för Richer Sounds - Solihul

Svar från Richer Sounds - Solihul

Thanks for your great feedback and for supporting local business.

Betygsatt 5 av 5 stjärnor

Great communication and advice

Great communication and advice, friendly knowledgeable staff who are happy to help. Great shopping experience.

19 februari 2026
Logotyp för Richer Sounds - Solihul

Svar från Richer Sounds - Solihul

Thanks for your 5 star review, we look forward to seeing you again next time

Betygsatt 5 av 5 stjärnor

Excellent advice and Service

I had excellent advice both by email and instore in Solihul from the manager. I had forgotten my wallet on the day I visited so ordered online and got my kit exactly when I asked for it.

20 februari 2026
Logotyp för Richer Sounds - Solihul

Svar från Richer Sounds - Solihul

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

Top shop great staff members…

Extremely friendly and knowledgeable team members welcoming and can’t do enough for every customer that enters the shop.

17 februari 2026
Logotyp för Richer Sounds - Solihul

Svar från Richer Sounds - Solihul

Thank you for your wonderful feedback

Betygsatt 5 av 5 stjärnor

Richer Sounds manager Martin

Richer Sounds manager Martin, took the time to direct me (from 5 mins away) to the loading area at the front of the shop, where I was able to collect my order seamlessly. All staff were friendly and helpful during my visit.
Well done Richer Sounds Solihull.

16 februari 2026
Logotyp för Richer Sounds - Solihul

Svar från Richer Sounds - Solihul

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Betygsatt 5 av 5 stjärnor

Good communication throughout order…

Good communication throughout order process, product ready for collection at stated time, subsequent refund process handled politely and efficiently.

17 februari 2026
Logotyp för Richer Sounds - Solihul

Svar från Richer Sounds - Solihul

Thanks for your kind review, we look forward to your next visit.

Betygsatt 5 av 5 stjärnor

Not available from my local store

Not available from my local store. National sales found the product in Solihul. Prompt delivery

10 februari 2026
Logotyp för Richer Sounds - Solihul

Svar från Richer Sounds - Solihul

Thank you for your wonderful feedback

Betygsatt 5 av 5 stjärnor

Excellent Service

Excellent service, great knowledge by the staff. Treated like a valued customer. Special thanks to Stuart

12 februari 2026
Logotyp för Richer Sounds - Solihul

Svar från Richer Sounds - Solihul

Thanks for your 5 star review, we look forward to seeing you again next time

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