Richer Sounds - Hanley Omdömen 

2 116
•
TrustScore 5 av 5

4,9

2 Providence Square, ST1 2LQ Hanley, GB

•

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Every question asked was answered honestly and fully. Also further information was given freely when asked about a completely different subject. Chris was very helpful in every aspect, as was the gent... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Ive used Richer Sounds for many purchases and always impressed and returned. I was looking to upgrade my excellent LG TV and sound system and they offered to come and review my needs. Young man Ch... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I went into Richer Sounds Hanley to discuss replacing my tv and adding a sound system. Will made some suggestions on how to fix the problem with my tv (which solved the problem) saving me spending... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I initially took our small tv back for repair (under warranty).This was dealt with in a short time period and was informed that it was ready for collection. During the visit I decided to purchase... Se mer

Företaget har svarat


Företagsinformation

  1. HiFi-butik
  2. också i
  3. Elektronikbutik
  4. TV-butik

Skrivet av företaget

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Kontaktuppgifter

  • 2 Providence Square, ST1 2LQ, Hanley, Storbritannien

  • 0333 900 0060

4,9

Utmärkt

TrustScore 5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(2 116)

24 500 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Jacob was great

Jacob was great, he patiently explained the latest range of TV’s and the improvements on our ancient set. He also suggested various options without pressuring up towards any brand.We eventually decided on a Cello and are very pleased with it

18 september 2026
Logotyp för Richer Sounds - Hanley

Svar från Richer Sounds - Hanley

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Betygsatt 5 av 5 stjärnor

Great Service as always

Great Service as always, fantastic product knowledge and friendlyness from Jack. A demo of the product and alternatives was provided in his well kept and relaxing showroom. He also gave a tour of his amazing demonstration room where he may have sowed seeds for future purchases. Thanks Jack!

15 september 2026
Logotyp för Richer Sounds - Hanley

Svar från Richer Sounds - Hanley

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Betygsatt 5 av 5 stjärnor

Great old school personal service.

Having found the item I have been waiting for, for some time. On Richer sounds website clearance. I contacted the store at the Hanley branch. The assistance by the staff was supered, couldn't fault them one bit. Even to the point of receiving a damaged item once arrived. They went out and sourced a replacement at there Romford branch who once again were great. Issue solved an I now have the item I have been longing for.

Hats off to great service from all concerned, if your ever in the market for anything audio do drop them a look as you will not be dissapointed.

10 september 2026
Logotyp för Richer Sounds - Hanley

Svar från Richer Sounds - Hanley

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Betygsatt 5 av 5 stjärnor

As always, excellent

As always, great service, great knowledge. Found me a solution to my particularly unusual hifi problem.
Can't rate them high enough.

13 september 2026
Logotyp för Richer Sounds - Hanley

Svar från Richer Sounds - Hanley

Thanks for your great feedback and for supporting local business.

Betygsatt 5 av 5 stjärnor

Excellent customer service from a knowledgable team member

I wanted to order a CD transport that was in the clearance sale, but I had some technical questions that I wanted answered first. There was only one unit, which was located in the Hanley store. I spoke to someone named Chris at this store and he was excellent. He was knowledgeable about the product and keen to ensure that he was selling me a refurbished item that was complete and in good condition. He called me back as promised after he had inspected the unit. Chris at the Hanley branch was the epitome of good customer service.

10 september 2026
Logotyp för Richer Sounds - Hanley

Svar från Richer Sounds - Hanley

Thank you for your wonderful feedback

Betygsatt 5 av 5 stjärnor

As per usual when shopping with Richer…

As per usual when shopping with Richer Sounds, no problems. Friendly and helpful staff!! excellent delivery service!

7 september 2026
Logotyp för Richer Sounds - Hanley

Svar från Richer Sounds - Hanley

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Betygsatt 5 av 5 stjärnor

I have always used Richard Sounds for…

I have always used Richard Sounds for there expertise and knowledge of TV and hi-fi systems.They have excellent service technicians and they will give you there best advice. So when I am looking to replace my TV and sound system.I know that I will receive expert service and help.

5 september 2026
Logotyp för Richer Sounds - Hanley

Svar från Richer Sounds - Hanley

Thanks for your great feedback and for supporting local business.

Betygsatt 5 av 5 stjärnor

The staff were excellent

The staff were excellent. They listened to my requirements and suggested options to suit my price range.

30 augusti 2026
Logotyp för Richer Sounds - Hanley

Svar från Richer Sounds - Hanley

Thank you for your 5 star review, it’s lovely to read your comments.

Betygsatt 5 av 5 stjärnor

Your staff were helpful and explained…

Your staff were helpful and explained everything regarding our purchase clearly. Delivery was recommended and saved so much time and trouble.

31 augusti 2026
Logotyp för Richer Sounds - Hanley

Svar från Richer Sounds - Hanley

Thank you for your 5 star review, it’s lovely to read your comments.

Betygsatt 5 av 5 stjärnor

Great service

Great service, jack was very helpful

29 augusti 2026
Logotyp för Richer Sounds - Hanley

Svar från Richer Sounds - Hanley

Thank you for your 5 star review!

Betygsatt 5 av 5 stjärnor

Excellent service from start to finish

Excellent service from start to finish. Initially Jack shared some sound advice and, when we followed that advice, Jacob was very knowledgeable without being too pushy.
Overall a really positive experience.

29 augusti 2026
Logotyp för Richer Sounds - Hanley

Svar från Richer Sounds - Hanley

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Betygsatt 5 av 5 stjärnor

Following a recommendation on I visited…

Following a recommendation on I visited the Hanley branch to purchase a LG OLED TV. Everything was explained regarding the TV in easy to understand language & it was taken by the manager to my car. I would highly recommend this shop.

28 augusti 2026
Logotyp för Richer Sounds - Hanley

Svar från Richer Sounds - Hanley

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Betygsatt 5 av 5 stjärnor

Our new TV purchase from Richer Sounds

Great range of products, including British made options which aren’t available elsewhere. Staff were helpful and friendly and all at the best prices ( with a great warranty too!) What’s not to love!

27 augusti 2026
Logotyp för Richer Sounds - Hanley

Svar från Richer Sounds - Hanley

Thanks for your 5 star review, we look forward to seeing you again next time

Betygsatt 5 av 5 stjärnor

Good service and advice given on…

Good service and advice given on various systems available helping me to chose the best system for my needs .

16 augusti 2026
Logotyp för Richer Sounds - Hanley

Svar från Richer Sounds - Hanley

Thanks for your feedback, great to read you were happy with our service.

Betygsatt 5 av 5 stjärnor

First time using Richer Sounds

First time using Richer Sounds. All I can say is that I have received excellent service and the product a tv has been excellent so far. Totally recommend using this company over others I have used in the past.

25 augusti 2026
Logotyp för Richer Sounds - Hanley

Svar från Richer Sounds - Hanley

Thanks for your kind review, we look forward to your next visit.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer