Whilst buying some speaker cable I enquired about Dali speakers,I was told that they had some in their hifi room and would be happy to show us .our sales person let us listen to whatever we wanted at... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great advice no pushy sell & ended up taking a different item than we set out for at half the price we were originally going to spend. So nice independent none biased advice. All demonstrated to us.... Se mer
Företaget har svarat
Will and the entire staff at Hanley are knowledgeable, friendly and very helpful, and nothing seems too much trouble for them. Will goes that extra mile getting pricing on items that they rarely stoc... Se mer
Företaget har svarat
very good saleman who answered our questions, admitted what he didn't know (motorised satellite) and did not push us to any make or model. Only after we asked about the LG model did he declare that it... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktuppgifter
2 Providence Square, ST1 2LQ, Hanley, Storbritannien
- 0333 900 0060
4,9
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Richer Sounds - Hanley
Thank you for your 5 star review!
Salesman listened to our requirements…
Salesman listened to our requirements and offered us a television that has matched our expectations
22 augusti 2026
Svar från Richer Sounds - Hanley
Thanks for your great feedback and for supporting local business.
Svar från Richer Sounds - Hanley
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Whilst buying some speaker cable I…
Whilst buying some speaker cable I enquired about Dali speakers,I was told that they had some in their hifi room and would be happy to show us .our sales person let us listen to whatever we wanted at all volumes with no pressure to buy just good information and advise.
20 augusti 2026
Svar från Richer Sounds - Hanley
Thank you for your 5 star review!
Great service from a knowledgeable…
Great service from a knowledgeable member of service
19 augusti 2026
Svar från Richer Sounds - Hanley
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
They just get it right all of the time.
Always the first port of call for anything Audio Visual. Lifelong customer.
14 augusti 2026
Svar från Richer Sounds - Hanley
Thanks for your great feedback and for supporting local business.
I found them very helpful advising us…
I found them very helpful advising us of the best product to go with equipment we already had
13 augusti 2026
Svar från Richer Sounds - Hanley
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great advice and engaging staff
Great advice and engaging staff, pleasant shopping experience
8 augusti 2026
Svar från Richer Sounds - Hanley
Thanks for your kind review, we look forward to your next visit.
Svar från Richer Sounds - Hanley
Thank you for your 5 star review!
Svar från Richer Sounds - Hanley
Thanks for your kind review, we look forward to your next visit.
Record player
Easy to order online, click and collect from my local store - excellent service.
11 augusti 2026
Svar från Richer Sounds - Hanley
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Professional service.
A very well-located store, featuring high-quality equipment and professional service.
I will certainly be back.
7 augusti 2026
Svar från Richer Sounds - Hanley
Thanks for your feedback, great to read you were happy with our service.
Svar från Richer Sounds - Hanley
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Fantastic enthusiastic member of staff
Fantastic enthusiastic member of staff. He helped my son pick out the correct sound system for him.
6 augusti 2026
Svar från Richer Sounds - Hanley
Thanks for your great feedback and for supporting local business.
Excellent shop
Excellent shop. Excellent staff. Would rather go smaller retailers such as Richer Sounds than somewhere like curry’s.
4 augusti 2026
Svar från Richer Sounds - Hanley
Thank you for your 5 star review!
very helpful staff
1 augusti 2026
Svar från Richer Sounds - Hanley
Thank you for your 5 star review, it’s lovely to read your comments.
Every time I shop with Richer Sounds…
Every time I shop with Richer Sounds it’s the same. I call, and your team help more than I expect. You deliver a deal that I don’t expect and meet your promises to deliver goods on time.
I first started shopping with Richer sounds in the early 1980s, way before my record on your CRM will show. The team have always delivered excellent customer service ever since that first purchase. Well done
This time I called Sheffield they were great and they referred me to the Hanley store and they were great too. Thanks
31 juli 2026
Svar från Richer Sounds - Hanley
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Great advice no pushy sell & ended up…
Great advice no pushy sell & ended up taking a different item than we set out for at half the price we were originally going to spend. So nice independent none biased advice. All demonstrated to us. Very knowledgeable staff & would never go anywhere else to buy electrical hifi or tv equipment.
29 juli 2026
Svar från Richer Sounds - Hanley
Thank you for your wonderful feedback
Richer Sounds is my go to shop for HiFi
Richer Sounds is my go to shop for HiFi, I have been a customer for years and will continue to be one. This was my first visit to the Stoke on Trent store, it was easy to find and had ample free parking outside. I used click and collect so everything was ready for me when I arrived.
18 juni 2026
Svar från Richer Sounds - Hanley
Thanks for your feedback, great to read you were happy with our service.
ihad no problem ordering my product and…
ihad no problem ordering my product and recieving it super
26 juli 2026
Svar från Richer Sounds - Hanley
Thank you for your 5 star review!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.