New tv from Richer Sounds delivered by Gareth and Paul - very efficient as got text message from them advising of time slot, followed by tel call of exact time once they were 20 minutes away. Very pol... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
So pleased I used Richer Sounds to buy my new TV. Whole service from start to finish was just brilliant. It arrived less than 24 hours after I'd ordered it. Rob and Mike were fantastic handling the de... Se mer
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Seamless process. Text this morning confirming delivery slot. Phone call 20 mins in advance.Arrived on schedule Grant and Karol turn up. They unloaded put the TV where I needed it, had a chat signed t... Se mer
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Got a next day delivery service without paying the extra, got clear, full communication. Driver & mate were cheerful, nice professional people. Brought the TV into my house and placed it exactly where... Se mer
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Företagsinformation
Skrivet av företaget
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktuppgifter
Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, Storbritannien
- 0333 900 0093
5,0
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
2 great guys Trav and Rob who excelled…
2 great guys Trav and Rob who excelled and went beyond the expected service. Taking an 85" TV up very awkward stairs. Fantastic guys. They couldn't do enough and explained everything I need to do clearly. They were absolutely marvellous and gentlemen. 10 🌟 s
16 juni 2026
Omdöme utan inbjudan
Svar från Richer Sounds - Distribution
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Great service
Trav and Rob confirmed the delivery time slot in the morning on the day of delivery and then called half an hour before actual delivery. They were very friendly and polite and thankfully delivered three heavy boxes to an upstairs bedroom. A great service.
16 juni 2026
Omdöme utan inbjudan
Svar från Richer Sounds - Distribution
Thanks for your feedback, great to read you were happy with our service.
Excellent service and great care taken…
Excellent service and great care taken to put big tv in required bedroom thanks to drivers Ian and zak
16 juni 2026
Omdöme utan inbjudan
Svar från Richer Sounds - Distribution
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Chris the manager from Watford was very…
Chris the manager from Watford was very kind and understanding, helped me to find a TV within my budget which I am really pleased with.
Trav and Rob who delivered the TV were great too! Excellent shopping experience
16 juni 2026
Omdöme utan inbjudan
Svar från Richer Sounds - Distribution
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Excellent!
Very friendly and helpful, the heads up call to let me know they were 5mins away was a nice touch. Top tier service from Richer Sounds. Thank you Ian & Zak.
16 juni 2026
Omdöme utan inbjudan
Svar från Richer Sounds - Distribution
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Friendly efficient delivery and…
Friendly efficient delivery and delivered on time with great communication
Gareth and Mark were amazing thank you
16 juni 2026
Omdöme utan inbjudan
Svar från Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
Great service and very knowledgeable…
Great service and very knowledgeable staff at the Leicester store also price matched tv with another store. Really pleased. Also great delivery and very polite staff. Thank you.
15 juni 2026
Omdöme utan inbjudan
Svar från Richer Sounds - Distribution
Thank you for your 5 star review!
Svar från Richer Sounds - Distribution
Thanks for your 5 star review, we look forward to seeing you again next time
A credit to Richer Sounds
A credit to Richer Sounds - Zak and Ian rang just before they arrived, were very friendly and personable. Helpful too. Would highly recommend.
15 juni 2026
Omdöme utan inbjudan
Svar från Richer Sounds - Distribution
Thanks for your feedback, great to read you were happy with our service.
Great to have a two hour window and the…
Great to have a two hour window and the driver messaged when he was 20 minutes away. Friendly and a great service. Nothing seemed too much trouble.
15 juni 2026
Omdöme utan inbjudan
Svar från Richer Sounds - Distribution
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Great price, even better service
The TV we bought had a really good offer on it. We ordered Friday and got a 2 hour delivery slot for the Monday really quickly. They also phoned me when they were 30 minutes away. I was told the delivery drivers were very respectful of our home, and very friendly too.
15 juni 2026
Omdöme utan inbjudan
Svar från Richer Sounds - Distribution
Thanks for your 5 star review, we look forward to seeing you again next time
Great delivery service on time handled…
Great delivery service on time handled with care and a smile lovely young men thankyou Warwick& Paul👍
15 juni 2026
Omdöme utan inbjudan
Svar från Richer Sounds - Distribution
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Very helpful and kind enough to offer…
Very helpful and kind enough to offer to take it upstairs.
11 juni 2026
Omdöme utan inbjudan
Svar från Richer Sounds - Distribution
Thank you for your 5 star review!
Svar från Richer Sounds - Distribution
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Great experience
The folks in the shop (Will) was great and knew all about the TV I was interested in, and the guys who delivered (Gareth) were wonderful
12 juni 2026
Omdöme utan inbjudan
Svar från Richer Sounds - Distribution
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Great service and the delivery guys…
Great service and the delivery guys brought the tv i bought into my frontroom as id just had an operation and couldn't lift anything heavy.. thank you
12 juni 2026
Omdöme utan inbjudan
Svar från Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
Svar från Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
Great Customer Service
Delivery driver kept me up to date on when they would deliver my TV. Delivered with care and if I had any questions or problems when setting it up then to call and they would be able to help.
11 juni 2026
Omdöme utan inbjudan
Svar från Richer Sounds - Distribution
Thanks for your great feedback and for supporting local business.
Delivered exactly on time
Warwick and Rob delivered exactly at the time they said and were very pleasant and smiley.
12 juni 2026
Omdöme utan inbjudan
Svar från Richer Sounds - Distribution
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
First class service
First class service by sales team and delivery drivers Zak and Ian were superb. They were prompt, courteous, considerate and a sense of humour.
Top marks all around.
11 juni 2026
Omdöme utan inbjudan
Svar från Richer Sounds - Distribution
Thanks for your feedback, great to read you were happy with our service.
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