I just want to thank Jo and Tim at the Chiswick branch who took so much time to go through various options of Amplifiers and also gave me various options regarding future set ups with my turntable a... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
From my first phone enquiry to Richer Sounds re the TV I was interested in till the moment a gentleman called Medi walked away from my house having set up the TV all I can say is what fantastic ser... Se mer
Företaget har svarat
Love Richer Sounds and great customer service. Not their fault but BJS their delivery partner leave a lot to be desired. But cannot hold Richer Sounds responsible for that, great customer care with RS... Se mer
Företaget har svarat
Great advice and service from Tim. After emailing back and forth and visiting the store to compare Tim's recommendations, I decided to go with the Argon mk2 vinyl player in electric amber for my boyfr... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktuppgifter
482 Chiswick High Road, W4 5TT, London, Storbritannien
- 0333 900 0055
4,9
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent customer service
11 september 2025
Svar från Richer Sounds - Chiswick
Thanks for your great feedback and for supporting local business.
New Tv
As soon as I walked in the Chiswick store, I felt welcomed and taken care by Simon.
He listened to what I was looking for and helped me to match my needs with one of their products.
Highly recommended 😊
5 september 2025
Svar från Richer Sounds - Chiswick
Thanks for your feedback, great to read you were happy with our service.
Svar från Richer Sounds - Chiswick
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Excellent service
Staff was so helpful and solved my problem very quickly and efficiently
10 september 2025
Svar från Richer Sounds - Chiswick
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Svar från Richer Sounds - Chiswick
Thanks for your 5 star review, we look forward to seeing you again next time
Svar från Richer Sounds - Chiswick
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Brilliant price & customer service
Purchased an LG OLED 77 Inch TV from Richer Sounds. The price and customer service was exceptional.
2 juni 2025
Svar från Richer Sounds - Chiswick
Thank you for your 5 star review!
Good to shop here
Friendly, knowledgeable and helpful staff who don’t make you feel intimidated by the tech!
Reasonable choice of stock for a small store.
I also love that you are employee owned.
29 augusti 2025
Svar från Richer Sounds - Chiswick
Thank you for your wonderful feedback
Exceptional customer service
Exceptional customer service. Had a free home visit to work out the best product for my home. Received advice shortly afterwards and am very happy with the projector I bought. Thanks Simon!
24 augusti 2025
Svar från Richer Sounds - Chiswick
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Helpful and highly capable staff
Helpful and highly capable staff, solved a simple problem with some lateral thinking.
15 augusti 2025
Svar från Richer Sounds - Chiswick
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Fantastic customer service
Fantastic customer service from start to finish. Given that this was my first visit to this particular branch, I was very impressed with the professionalism and the expertise of the staff. I purchased an audio system but will be going back in the future to buy a TV. A very special thank you to Simon who went that extra mile!
20 augusti 2025
Omdöme utan inbjudan
Svar från Richer Sounds - Chiswick
Thank you for your 5 star review!
We came in to ask why our TV refuses to…
We came in to ask why our TV refuses to connect to the Sky satellite dish in our block of flats. Even though we were likely to be low value (or actually no-value!) customers the staff were incredibly friendly, polite and helpful. Unfortunately the FreeSat box we bought had to be returned, but even then the people in the shop were absolutely great in advising us to get our TV through a Firestick (which we hadn't thought of ..!). When our current TV expires (not long now) we shall without hesitation buy a new one from Richer Sounds in Chiswick. What a lovely bunch of people.
15 augusti 2025
Svar från Richer Sounds - Chiswick
Thanks for your kind review, we look forward to your next visit.
Ive been using this company over 20…
Ive been using this company over 20 years
there always friendly and very helpful
If i have a problem its sorted strait away
12 augusti 2025
Svar från Richer Sounds - Chiswick
Thank you for your wonderful feedback
Telephone order. Ordered on the phone spoke to Ordered
Ordered on the phone spoke to Ordered. Spoke to some bloke ( sorry can't remember his name ). Excellent service would highly recommend Richer Sounds.
7 augusti 2025
Svar från Richer Sounds - Chiswick
Thanks for your great feedback and for supporting local business.
Got transferred to the Chiswick shop where staff are really helpful as…
Got transferred to the Chiswick shop as the call centre was busy. Spoke to a lovely helpful human who explained some details to me and advised me what to buy. Even told me to order the adaptor thing I needed on Amazon and what brand to buy.
6 augusti 2025
Svar från Richer Sounds - Chiswick
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Not received goods but good service received to date.
This review came before delivery of goods. I had been advised delivery could be between 7 to 10 days. As for customer service experience so far, the manager at Chiswick and a member of his staff were fantastic to deal with. If the end goods are as good as the service received to date then, I'm in for a treat.
4 augusti 2025
Svar från Richer Sounds - Chiswick
Thank you for your wonderful feedback
Very prompt delivery and great service
3 augusti 2025
Svar från Richer Sounds - Chiswick
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Great service from very knowledgeable…
Great service from very knowledgeable staff which is rare in our experience
Thanks Richer Sounds. We would highly recommend you
1 augusti 2025
Svar från Richer Sounds - Chiswick
Thank you for your 5 star review, it’s lovely to read your comments.
Svar från Richer Sounds - Chiswick
Thanks for your 5 star review, we look forward to seeing you again next time
All round excellent service and value
I got some advice in-store at Chiswick before going home to do a bit more research. Ended up buying online at Richer Sounds and the browsing/checkout/delivery processes were all smooth. Am always very impressed with Richer Sounds whether in-store or online.
28 juli 2025
Svar från Richer Sounds - Chiswick
Thank you for your 5 star review!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.