I wanted to hear a few speakers before deciding which to choose. The Fulham Rd branch staff were all very helpful & Alistair spent a great deal of time making sure I made an informed choice before le... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Usual fabulous friendly service, super price, extra discount for signing up as a member or some such online. Guys in the Chelsea store loaded tv into kerbside car for me. Been using Richer Sounds for... Se mer
Företaget har svarat
My loudspeaker purchase arrived only yesterday so still assessing them but sofar they are sounding great and a big improvement on my old speakers. I would particularly like to thank Alistair of the t... Se mer
Företaget har svarat
Richer Sounds online would not accept my payment. It declined two separate cards. I phoned customer services and the guy who answered was VERY helpful. I eventually paid by bank transfer.
Företaget har svarat
Företagsinformation
Skrivet av företaget
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Kontaktuppgifter
258 Fulham Road, SW10 9EL, London, Storbritannien
- 0333 900 0027
4,9
Utmärkt
972 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The staff at richer sounds Chelsea were…
The staff at richer sounds Chelsea were super friendly and helpful.
I wanted to take my music listening up a level and didn’t think I was utilising my new headphones to their potential through my iPhone .
I was interested in the astell and kern sr35. As I’ve never owned a dpa player before so was unsure how much of an improvement it would be.
I needn’t have worried. I can’t stop listening to music now and it’s making me listening to different genres now . Anything where the player makes me hear things in more detail and clarity. I did ask when buying it if I would notice a difference. When they said yes I was still a bit dubious . True to their advice. What I hear now is just better in every way.
Richer sounds always have a superior service. They just seem to care more and are interested in making sure your satisfied.
6 januari 2026
Svar från Richer Sounds - Chelsea
Thanks for your feedback, great to read you were happy with our service.
Straight advice and good execution.
3 januari 2026
Svar från Richer Sounds - Chelsea
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Svar från Richer Sounds - Chelsea
Thanks for your great feedback and for supporting local business.
Excellent service and knowledge
29 december 2025
Richer Sounds provided the best customer seevice
Richer Sounds provided the best customer service that I’ve had in a very long time!
29 december 2025
Super friendly & knowledgeable service
Great price, great service and superb price on an open box tv with 6 year RS warranty. Thanks Josh for all your help.
26 december 2025
Svar från Richer Sounds - Chelsea
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Great staff
26 december 2025
Svar från Richer Sounds - Chelsea
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Excellent communication re delivery and…
Excellent communication re delivery and very friendly.
23 december 2025
Svar från Richer Sounds - Chelsea
Thank you for your 5 star review!
Svar från Richer Sounds - Chelsea
Thank you for your 5 star review, it’s lovely to read your comments.
Purchased two items
Purchased two items, which arrived next day.
Definitely my go-to store from now on for electronics.
17 december 2025
Svar från Richer Sounds - Chelsea
Thank you for your 5 star review, it’s lovely to read your comments.
Svar från Richer Sounds - Chelsea
Thanks for your feedback, great to read you were happy with our service.
Smooth friendly transaction in-person.
15 december 2025
Svar från Richer Sounds - Chelsea
Thank you for your 5 star review!
I had excellent experience with Richer…
I had excellent experience with Richer Sounds, the sales people i dealt with were knowledgeable about their products, when I asked a question they weren't quite sure of (before i purchased) they took my number, obtained the information and called me back within a few hours. Very commendable and professional. Thank you so much, my Roberts blutune 300l digital sound system is brilliant for my needs.
14 december 2025
Svar från Richer Sounds - Chelsea
Thank you for your 5 star review, it’s lovely to read your comments.
Svar från Richer Sounds - Chelsea
Thank you for your wonderful feedback
I ordered a record deck & speakers
I ordered a record deck & speakers, but the speakers were not in stock. Your customer service operative 'Josh' suggested delivering the record deck immediately & promising to deliver the speakers when they arrived. As this was only a couple of weeks before Christmas, I was concerned they would not arrive in time. They have now both arrived, well before Christmas. Thank you Richer Sounds & a special thank you to Josh for going that extra mile.
9 december 2025
Svar från Richer Sounds - Chelsea
Thanks for your great feedback and for supporting local business.
Outstanding customer service
Outstanding customer service. The Richer Sounds @Chelsea went above and beyond any expectations I had. Whole heartedly recommend.
28 november 2025
It’s make such a difference when the…
It’s make such a difference when the staff in a store are both knowledgeable and helpful with a smile .
Hence 5 stars
8 december 2025
Svar från Richer Sounds - Chelsea
Thank you for your wonderful feedback
Great service and staff
3 december 2025
Svar från Richer Sounds - Chelsea
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.