After a week i now have a fully working washing machine, but it would’ve been sooner if lady on the other end of phone had put down the proper fault, as engineer had bought the wrong part on his first... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Engineers arrived on time with required parts and were very professional. I had previously tried to change the top oven element but it still didn't work. Engineers confirmed that main board w... Se mer
Service was easy to manage online including specifics of product and the issue I was facing. Payment up front was a bit confronting but at least made things easier on the day. Comms in advance was hel... Se mer
This us by far tge best service we have ever received. We needed a replacement glass for our induction hob and contacted aeg for help. They found and exact replacement and arranged for it to be fitted... Se mer
Företagsinformation
- Service av vitvaror och hushållsapparater
- Reparation av mikrovågsugnar
- Kylskåpsreparationer
- Reparation av tvättmaskiner och torktumlare
Om Respond Services
Skrivet av företaget
Respond Services is the UK's largest independent service provider, working exclusively with Electrolux Home Appliances.
We pride ourselves on our technical expertise, built up through our many years of experience providing warranty repair service for AEG, Electrolux and Zanussi appliances.
Our engineers work very hard to give you the best results and avoid multiple visits.
Whether your AEG, Zanussi or Electrolux appliances are covered by the manufacturer's warranty, an extended warranty or you just need to pay for a repair, please call us directly on 01245 490300 to book a repair for you.
We pride ourselves on our technical expertise, built up through our many years of experience providing warranty repair service for AEG, Electrolux and Zanussi appliances.
Our engineers work very hard to give you the best results and avoid multiple visits.
Whether your AEG, Zanussi or Electrolux appliances are covered by the manufacturer's warranty, an extended warranty or you just need to pay for a repair, please call us directly on 01245 490300 to book a repair for you.
Kontaktuppgifter
42 Robjohns Road, CM1 3DP, Chelmsford, Storbritannien
- 01245 490300
- customerservice@respondservices.co.uk
- www.respondservices.co.uk
4,9
Utmärkt
26 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 13 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Daniel the engineer who attended my…
Daniel the engineer who attended my property was lovely. He fixed by freezer door with no issues, Very polite :)
17 juli 2026
Easy to arrange
Easy to arrange. Engineer came out quickly and was efficient in the fix.
17 juli 2026
Very professional
Very professional. Very clear in explaining problem with fridge. Very helpful.
17 juli 2026
Super quick and friendly service!
Super quick and friendly service! My washing machine was fixed in no time.
17 juli 2026
Great service
Honestly, such excellent service. Really clear communication ahead of the visit and then great service during the visit, taking the time to explain what was wrong with the oven and why.
16 juli 2026
Excellent service
Ben was very prompt in arriving at 7am. Identified the fault very quickly and repaired it within 20 minutes.
17 juli 2026
Excellent service
17 juli 2026
Wonderful and professional service!!!
16 juli 2026
Great service
Received a call 10 minutes prior to arrival as agreed.
Engineer was courteous & quick to pinpoint fault. Replaced item & left all tidy.
17 juli 2026
Over the years i have been receiving…
Over the years i have been receiving Service Engineers. I have never come across an Engineer so thorough and skillful like the Washing Machine engineer you sent to me last week. He was also very skilled customer forcussed and customer centered. He is an all rounder. It took him less than 15 minutes to deassemble a whole washing machine/drier and 10 minutes to assemble it back with a slight error.
I believe he is an asset and should be treated with the resoect he deserve.
8 juli 2026
Exceptional service
Exceptional service, always on time and no compromise on quality of repair.
Thanks
24 december 2025
The engineer was professional and…
The engineer was professional and explained everything he was doing.
16 juli 2026
Depends on the engineer you get
The first engineer we had was rude. He called to say there was no parking even though there were a few houses down the road, made us move our car so he could have our space rather than walking a few doors down. He then refused to pull the dishwasher out saying there was a pipe underneath, even though the base was above the pipe. He wouldn’t order the part until Hubbie begged him too either and then asked that he pull the dishwasher out before an engineer came back. His manner was offish, unhelpful and rude, as though everything was too much trouble.
Next engineer came back 5ish days later with the part who was a really nice guy, no issues at all, fixed the part within 5 mins offered to push the dishwasher back too, complete opposite to the first engineer.
15 juli 2026
Joe provided outstanding service from…
Joe provided outstanding service from start to finish. He quickly identified the problem with my dishwasher, explained everything clearly, and fixed it efficiently. He was punctual, professional, friendly, and took great care with his work.
It's rare to find someone so reliable and knowledgeable. The dishwasher is now working perfectly, and I couldn't be happier with the service. I would highly recommend Joe to anyone looking for an honest and skilled engineer.
Thank you, Joe, for an excellent job!
16 juli 2026
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