Excellent, quick delivery, great service 💯 The only thing, the tubs arrived a bit squashed, perhaps firmer packaging needed. Saying this, I wouldn't hesitate in ordering again. Thank you 🌻
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The product arrived very quickly and was exactly as described. I would happily recommend Gorilla products. Great service
It was an easy website to use. My only negative about the product is that the design of the woodchip fork is not very good for picking up smaller nuggets of poo as the two outer prongs are shorter,... Se mer
I contacted Red Gorilla with a problem on an item which my wife had bought and was looked after by Katy Jones who dealt with the issue immediately and sent out a replacement without any delay. If e... Se mer
Företagsinformation
- Utrustningsleverantör
- Lantbruksprodukter
- Leverantör av byggnadsmaterial
- Leverantör av trädgårdsbyggnader
- Stall
Skrivet av företaget
Red Gorilla is UK leader in everything plastic, from our famous Gorilla Tubs and Gorilla Plas to our Brooms and eco friendly Tyre Rubber collection. We supply everyone from small hardware stores, hobbyists, tradespeople to buying groups and large retailers so you can be confident we have something for you. Why not visit our website today.
Kontaktuppgifter
21 Moat Way, LE9 8EY, Barwell, Storbritannien
- 01455 848184
- customerservices@redgorilla.red
- www.redgorilla.red
4,7
Utmärkt
140 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Although a choice of colours is offered…
Although a choice of colours is offered when ordering the colour seems to default to red. Perhaps because the company is called Red Gorilla. I had tried to order a blue bin but when I clicked on purchase I realised too late that the page had defaulted back to red. I immediately called the company and the man I spoke to said he then changed the order to blue. However, when it arrived the bin was red after all. So it seems that although there’s a choice you can have any colour as long as it red!
25 juli 2024
Svar från Red Gorilla
Hi Gordon, we are sorry to hear you have had an issue with the website and the wrong coloured bin was sent - Please email customerservices@redgorilla.red so that we can rectify this for you.
Brilliant.
26 juli 2024
Svar från Red Gorilla
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Placed an order one afternoon & picked…
Placed an order one afternoon & picked it up the next morning. Items good quality as expected.
26 juli 2024
Svar från Red Gorilla
Hi Nicola, thanks for your review - we’re pleased you are happy with our products and services and hope to see you again soon.
Great all round
Amazingly quick delivery, excellent products. The shallow tub is particularly useful for sieving earth, adding compost etc
26 juli 2024
Svar från Red Gorilla
Thank you for the 5-star rating! We are thrilled to know that you love our products. Your feedback motivates us to continue providing exceptional service to all our customers.
Svar från Red Gorilla
Thanks for your 5 star review, we are happy you found our website easy to use. - your feedback is appreciated.
Prompt delivery quality product.
25 juli 2024
Svar från Red Gorilla
Hi Anna, thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Love Red Gorilla products
Love Red Gorilla products, this time I bought a long handled poo picking rake to make life a little easier on my back, prongs are strong and robust, very quick delivery and packaged well, so well that I sliced the handle trying to cut the black plastic off which was very annoying 🙄
25 juli 2024
Svar från Red Gorilla
Hi Sally, thank you for taking the time to leave us a review. We are thrilled to hear that you love our products (so do we!) but sorry to hear you have cut through the handle, maybe they were packaged a little too tightly, I will feed this back. Please contact customerservices@redgorilla.red so we can sort this out for you. Many thanks, Red Gorilla®
Fast Delivery and really good product
25 juli 2024
Svar från Red Gorilla
Hi Joe, thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Absolutely great experience
Absolutely great experience, really loved my order. Will definitely order again. Definitely recommended AAAAAAAAAAAAAAAAAAAAAAAA
25 juni 2024
Svar från Red Gorilla
Hi May, thank you for taking the time to leave us a review. We are thrilled to hear that you loved your experience with us. Your kind words mean a lot to our team!
Fantastic customer service
Fantastic customer service.
Really quick and efficient, thank you.
25 juni 2024
Svar från Red Gorilla
Hi Sophie, thank you for the 5-star rating! We are thrilled to know that you enjoyed your experience with us. Your feedback motivates us to continue providing exceptional service to all our customers.
Good quality product delivered quickly.
28 maj 2024
Svar från Red Gorilla
Hi Karen, Thanks for the 5-star review! We are pleased you are happy with your product and the delivery and hope to do business with you again in the future.
Thanks
Team Red
Svar från Red Gorilla
Thank you for your 5-star review, it is very much appreciated!
Repurposed bin lid.
I bought a bin lid not to go on a bin but as a planter for succulents. The planters were £35. My bin lid was £8 . It looks fabulous dug in to the garden.
24 april 2024
Svar från Red Gorilla
Thank you for your 5-star review, what a brilliant way to use our bin lids, we would love to see a photo on our socials if at all possible. Please contact marketing@redgoilla.red if you are interested. Many thanks.
The tubs are perfect (I’m from the…
The tubs are perfect (I’m from the Netherlands and took them home) I used them already!
And delivery was on time.
24 april 2024
Svar från Red Gorilla
Thank you for the 5-star rating! We are thrilled to know that you love our tubs. Our team get great motivation form hearing positive, it's much appreciated.
Brilliant customer service
I had a few issues with delivery. I spoke to Charlie Turner who dealt with the issue politely, swiftly and to a standard above necessary.
Would highly recommend the company and will be ordering again!
1 maj 2024
Omdöme utan inbjudan
Svar från Red Gorilla
Hi Emma, thank you for the 5-star rating - it's much appreciated! We are thrilled to hear your issue was resolved swiftly and will pass on your positive feedback to Charlie.
Kind regards
Team Red Gorilla
Lovely products and a good price
Lovely products and a good price, delivery was slow but the delivery man was very helpful.
24 april 2024
Svar från Red Gorilla
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Sales over functionality
Ordering and delivery is easy, and the variety of products and colours in the range is excellent. Everything looks great. However, since Red Gorilla took over the products from Tubtrugs, products aren't as sturdy or comfortable to use. Handles dig into your hands and they break more easily. The shopping baskets were much better without the holes in the bottom. Before you could put them down on outside on wet concrete without the contents getting wet. Such a shame.
26 mars 2024
Svar från Red Gorilla
Thank you for your feedback. We are sorry to hear you are not happy with the product that you received. We would like to reassure you that we take the quality of our products very seriously, which is why they are all independently tested for strength and durability, and are constantly reviewed and improved.
Though we are no longer using the brand name Tubtrugs™, as we rebranded to Red Gorilla® in 2018, our manufacturing processes and commitment to quality have not changed, nor have we changed hands or merged with any other companies.
Our Cesto Shopping Tote product was reworked some time ago. The resounding benefit of the Cesto is its breathability and the changes to the base were to improve this, as well as avoiding water pooling in the bottom if used with wet contents. The Cesto Shopping Tote’s handles are pressed with a square edge on the inside of the handle, and we are aware that some people have found this to be uncomfortable, so we are looking into ways to make them more comfortable.
Ordered these for my husband to use at…
Ordered these for my husband to use at work, he said they are well made and are sturdy and good for the fittings he stores in them. Delivery took over a week so that was quite long and he could of done with them quicker so that's why I have only given 4 stars.
26 mars 2024
Svar från Red Gorilla
Thank you for taking the time to leave a review – it’s much appreciated.
We are pleased your husband is happy with the product but sorry you had to wait a little longer than expected for delivery. Our standard delivery is up to 5 working days, if you include bank holidays and weekends this can be a little longer. For urgent orders, we offer an express delivery service.
I hope this helps.
Many thanks
Red Gorilla
Svar från Red Gorilla
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
unfortunately didnt factor in Easter…
unfortunately didnt factor in Easter Break into the order purchase and delivery, (my fault, still waiting for delivery but Evri not the best in my area. However am reassured that the product is on the way and its quality is a given as long term adoptee
26 mars 2024
Svar från Red Gorilla
Thank you for taking the time to leave us a review. We are thrilled to hear that you love our products and hopefully, you should have or will soon receive your delivery.
Any problems let us know.
Kind regards
Red Gorilla
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.