Redbrik Omdömen 

Helped make it a smooth transition from viewing the property all the way to moving in

The sale of our property has been smooth sailing with regular updates and suggestions on how to move forward.

What wonderful staff I couldn’t believe how well organised they are and nothing is to much trouble, they keep you so up to date on what’s happening and are all so friendly would recommend them to anyone.

It has been many years since we last bought a house, so we greatly appreciated the help from Clayton Bissett. Our first viewing was on 02 June and we exchanged contracts on 04 July, with completion shortly after. A faultless, fast transaction. Highly recommended.

We were able to speak with redbrik and the messages we left were always returned the process was simple and i would recommend either buying or selling with redbrick chesterfield

When you are renting, the letting agent is as important as the property itself, if not more. I have dealt with many estate agents in Sheffield, mainly as a tenant, especially in the early phases of property search. I was always able to find something(s) that could be improved - I am meticulous by nature, but not with Redbrik.

They provide the service as it should be done. They are organized, proactive, and competent. As a customer, you feel the personalized experience. I can't mention names, as everyone I dealt with was super caring. I will be starting my tenancy with them soon, I expect their service to be at the same high standard they have exhibited so far.

Example of their excellence: When you call them and no one answers and you don't leave a message, they would still call you back to check what you need. This is how good they are!

Lisa and Jess at Redbrik were fantastic from start to finish.
Approachable, calm and work so hard to keep everything moving.
Redbrik where the agents for the property we were buying if I ever move again Redbrik would be definitely an agents I would use for my sale.
Thanks to you both
Emma and Andrew H

Excellent experience from the valuation from Jacqueline to the sold subject to contract stage .Communication was good always got feedback quickly and any queries answered. Katie my sales manager was outstanding she was professional, pleasant and kind and understood how I felt having to sell the family home of 65 years .She was a pleasure to deal with and I thank her for all her hard work .Redbrik was recommended to me and I will definitely recommend them to others .Sharon Hazelwood

From the start to the finish, Redbrik were incredibly efficient and very well organised. Tammy was fantastic when organising my property viewings and offers and kept me informed along the way with updates - I can’t thank her enough!

Redbrik is professional, supportive, and responsive — everything you need from your rent agency.

A friend used Redbrik and had had a good experience so I asked them for a sale valuation along with representatives of 3 other estate agents. Chloe stayed longest with me and was most understanding of my situation. I asked them to do the viewings and I received prompt feedback afterwards. Holly who managed the sale until the Sold Subject to Contract stage kept me informed as to progress, she responded to my questions and made the process as stress free as possible. I feel that I have received excellent service managed in an efficient and caring manner and it’s my pleasure to recommend them. Rita Clark

Our experience with Redbrik was fantastic! From the initial valuation with Hannah to the support from Ben and Katie it’s been really straightforward and clear. If we’ve had a question it’s always been addressed promptly. The secure move process was explained really well. I appreciate that the deposit for buyers has been controversial but we’ve found that it’s been so so helpful to understand who is genuinely interested and happy to go ahead. The way that the searches are carried out before sale is fantastic in our opinion! The street app for sellers has everything you might need on it; from upcoming viewings to a breakdown of offers and online hits. It’s been really nice to deal with estate agents that are extremely good at their job and super friendly. Thank you so, so much for everything!

Tammy has guided us through the entire process. Every thing explained at each stage.Very friendly but professional. Tom started the process with a great survey and valuation. After a very BAD experience with YOPA they were Cavalry over the hill. Thanks to everyone in the Crystal Peaks Branch.

Katie the sales manager has been absolutely amazing from start to finish. This was my first property to sell and it’s a really stressful process, Katie was always there to help guide and reassure me the whole way through. Always there for a chat and was updating me every week on the process. I can’t thank her enough for all her hard work. It was really appreciated. Thankyou !

I feel that adding a one star is still too much. I had an initial visit which went okay, however no significant information was shared other than looking around the home, and giving a valuation. I was not informed of any fees etc. The property went on the market I never had a board put outside the property, I have a very unique property which I feel was not reflected in the marketing, particularly because I undertook viewings and asked if they were aware that I had annexe and they said not. Redbrik never undertook any viewings, even after over 8 weeks when I was not having success with the viewings. The company took the initial photo's but then I had to ask them to come back to take them again as they did not market the property sufficiently. At one stage I accepted an offer, I took the property off the market as advised by Redbrik which I was reluctant to do, the offer was subsequently retracted which meant I had missed two weeks of marketing. Due to the poor service, and lack of progress I gave notice as per the contract but then was harassed to pay a £600 withdrawal fee. I had already paid £295 upfront. When I questioned the withdrawal fee this was allegedly for an EPC, which I advised that if they had informed me that I needed one I would have got one myself, £330 search pack for the solicitors, again I never instructed to them to complete this, and this information is not in the contract, and £185 for admin fees. The withdrawal fee allegedly applies regardless how long you are with the company as it is indefinite and I would question why they have a notice period if this is to be paid regardless. I do not feel any point during the process Redbik have been transparent or clear in their communication. When I asked about notice and the process I was never informed at any point there would be a withdrawal fee. I feel my property was not selling, and I was not being given the service that I should have and despite this I have had to pay Redbrik £625. There is too much for me to be able to write of my experience, however I will never use Rebrik again, and I will not recommend Redbrik to anyone.

Great experience selling with Redbrik - they were really professional, warm and friendly. I dealt with Hayley, Jen, Abbie and Louise and was really happy with the caring service that received from them all

I have recently sold my property through Redbrik, Sheffield. From the start they were so professional and helpful, David was brilliant, gave advice where needed and nothing was too much trouble. Louise was absolutely spot on, kept in touch always and extremely helpful. I honestly found they were the best Estate Agents I have used and wouldn’t hesitate to recommend them, and already have. Thank you Redbrik.

The team at RedBrick in Chesterfield have been so helpful as well as being fast and efficient with their communication and moving the buying process forward. I've felt totally supported and secure through the journey with them!

I can't recommend Redbrik more highly! The whole journey has been smooth and exceptionally well managed, with a team who genuinely care .
We have been dealing with Jen, Abi and Hayley and they have all gone above and beyond for us with the sale of our house and with help in finding a new property after a purchase fell through. We had a tight timeframe to get our property on the market and Jen had our property photographed the next day (providing tips and advice on how to present your property), on social media within 2 days and on the market within 3 working days- just outstanding! The team answer the phones quickly and if not available respond within the hour. They have an excellent app which tells you about enquiries, bookings and feedback on your property.
They have made what can be a really stressful time in life a lot easier and I cannot fault their professionalism and service. They hold themselves accountable to a high level and this excellence shines through.
Thank you all for being so wonderful, we really do appreciate your hard work.We have recommended them to multiple friends now who have all said how excellent they are!