Excellent service and quick delivery the guy on the phone Lee went above and beyond to sort our recliner chair out as we had to change it.Which they did and issued the refund from the difference immed... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I opted for curb side next day delivery as I needed the chair right away. It arrived exactly when I was told it would , well packaged and easy to assemble. Excellent service, very polite reps on the p... Se mer
Our recliner chairs arrived, we unpacked both chairs, put them together with the foot stools. (Must say it was very easy). Chairs are very comfortable especially when putting your feet up on the lovel... Se mer
Brilliant company. Excellent advise and cheerful customer service. Phoned first, then ordered on line for ease of VAT relief form. Confirmed 2 man white gloves delivery following week. Then delivered... Se mer
4,7
Utmärkt
371 omdömen
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Quality of chair
The sales team over the phone were helpful and great to deal with.
The picture of my swivel chairs online looked good and also looked good once assembled.
The recliner component of the chair is not smooth. The mechanism has a jerking movement both as you are pushing back into a recliner position. The same is experienced when straightening to an upright position.
The comfort level I was expecting was a little disappointing. I have ordered a sheepskin seat cover to soften the seat pan.
13 februari 2020
Omdöme utan inbjudan
Svar från Recliner Collection
Dear Tracey
Thank you for taking the time to write a review. I am glad you were pleased with the service you received but am sorry to hear that you are not completely satisfied with the comfort of the Swivel Chair you purchased and the way it operates.
The nature and design of a swivel chair means that they may not always be suitable for everyone and levels of comfort are so individual.
If you would like to look at an alternative model please feel free to call us on the number below or you can exercise your right to return the item within 14 days of purchase.
I again extend my apologies that you are disappointed with the chair and should you wish to discuss this further please do not hesitate to give us a call.
Lee Burridge
Customer Service Manager
Recliner Collection
01273 917336
Pleasure to deal with this firm
Pleasure to deal with this firm. Chairs arrived quickly and when supposed to. Instructions not very helpful. The YouTube video is much better but goes much too quickly. One chair took some time to assemble but the second no time at all. Both chairs very comfortable.
31 januari 2020
Omdöme utan inbjudan
First Class
Chose to order over phone rather than online and was pleased that i did , very helpful young woman guided me through to my choice and order placed in efficient manner . All timings were kept to , recliner chair looks and feels a quality product . Would recommend this company without hesitation on this experience .
17 januari 2020
Omdöme utan inbjudan
Highly recommended
Great product and great service when I had to speak to the team on the phone.
The chair is very good quality and very comfy.
24 december 2019
Omdöme utan inbjudan
description was excellent ordering very…
description was excellent ordering very easy cant comment on product untill recieved
2 december 2019
Omdöme utan inbjudan
Very comfortable and very pleased with quick delivery. Very professional.
Great buy great price and great quality
16 november 2019
Omdöme utan inbjudan
My husband loved the chair,also the…
My husband loved the chair,also the service and help i received was second to none absolutely brilliant, and the delivery was spot on.
Thankyou
12 november 2019
Omdöme utan inbjudan
Fantastic chair
Fantastic chair, looks good and is so comfy! Delivery was great, I was kept up to date and it was on time (not that there was a rush). Assembly I would say is not as straight forward as the paper instructions or the video form is, I required assistance to line up the arm rest holes and get them screwed in but most I did alone. Otherwise it'd be five stars
5 november 2019
Omdöme utan inbjudan
reciner chair
I would like
to say that from ordering my recliner rise and recline chair with two man delivery was top class service.I am happy with my purchase and would recommend this company very highly.
2 november 2019
Omdöme utan inbjudan
first class company
bought 3 seater sofa to match arm chair bought 18 months ago. Staff at recliner collection couldn,t have been more helpful. Delivered 8 days after ordering and exactly as described. FIRST CLASS COMPANY.
18 oktober 2019
Omdöme utan inbjudan
We asked for colour swatches
We asked for colour swatches and they arrived in a day or so. Just perfect so we ordered the two recliners. These arrived on time in perfect condition and are extremely comfy.
8 oktober 2019
Omdöme utan inbjudan
The service/ delivery was great
Since posting my review, I have been in contact with the company which has offered to exchange my chair for a different model as I was disappointed with the one I received. I was very pleased with their swift response. The service/ delivery was great. The chair itself is nice for the price but I was a bit disappointed with the finish on the wooden parts,. The chair itself is much lower than I expected but on reflection I should have checked this before buying..
It definitely took two to put it together and it would have been helpful if the instruction diagrams matched the model.
24 september 2019
Omdöme utan inbjudan
The recliner is a well made piece of…
The recliner is a well made piece of furniture with massage capability that works real well , very happy with the purchase
17 september 2019
Omdöme utan inbjudan
Very pleased
Fast and efficient delivery of an excellent product. Very pleased.
3 september 2019
Omdöme utan inbjudan
Second recliner purchased and once…
Second recliner purchased and once again the service was 5*. From ordering through to delivery everything was as promised. Also I assembled the chair by myself and found no problem doing it. Don’t usually play on my age but it’s relevant that a 73 year old woman found it simple to do!!
23 juli 2019
Omdöme utan inbjudan
Very nice chair although the back is a…
Very nice chair although the back is a little hard but I guess that will soften on use.
29 maj 2019
Omdöme utan inbjudan
Excellent chairs excellent service
The chairs were delivered very quickly.
Packing was excellent, instructions very easy
To follow with pictures.
Chairs are very very good value, comfortable ,
And stylish.
,
6 maj 2019
Omdöme utan inbjudan
Straightforward helpful delivery team…
Straightforward helpful delivery team excellent and mostly so pleased with the chair would recommend
9 april 2019
Omdöme utan inbjudan
Excellent customer service
Excellent customer service from start to finish. Had a problem with the chair that was delivered, spoke to Lee. Lee was so helpful & sorted the problem out straight away. Nothing was to much trouble. Definitely use this company again. My Mum loving her new chair.
23 mars 2019
Omdöme utan inbjudan
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