Raymour & Flanigan Omdömen 

I purchased a dresser ($950) and a bedframe ($67). The salesperson insisted on writing two (2) orders, the consequence of which was that I paid $1200 for the dresser and $165 for the bed frame! This was due to adding a "minimum" delivery charge to the latter order even though it is being delivered in the same truck as the dresser. As yet, I haven't received this delivery, so cannot comment on the efficacy of the service.

Also, I'd like someone to explain to me why sales tax is added to delivery fees.

In any event, this will be my last purchase from Raymor and Flanagan. I don't appreciate being taken for a fool.

Informing people about the furniture being purchased. The descriptions are great and informative. Plus the demo's on how they work.

Both young men were courteous and hard working. My husband is on oxygen and they were careful of his special needs. They even moved an end table back in place for him. Hats off to these two gents!

This is my second time trying to order the same dresser, last time it never arrived and it took me over a month to get the refund. This time I ordered it for next Sunday and you just texted me to say it would be delivered Tuesday. And once again, you emailed me a receipt number but no order number. This is why every calls you “PayMore & Shenanigans”

My sales person was very helpful and knowledgeable. With his help I was able to find the items in the style I was looking for . Great experience.

Once we got a reply, the service was quick.

The time the sales manager spent with me to review items and offer additional savings

Peter was great. Very informative and knowledgeable. It was a pleasure working with him.

Robin was very helpful and would definitely ask for her again.

Nice selection of quality living room sets

Raymond Flanagan is the only company that met all of my criteria. I needed something fast, high-quality, at a decent price and delivered fully assembled. No one else came close.

Very responsive to my needs in. Outdoor furniture

Went yesterday to RF with a friend. Friend bought 6k in furniture. Later I went back and bought a$100 picture. When I got home wife said it is horrible take it back. When I called they said No returns of furniture, I said it’s a picture. They said policy is no returns. I’m out a $100 now. I asked for even a credit and all answers are same company policy says no. I don’t get how they want customer satisfaction guaranteed, but one it’s paid for then that goes down the tubes. I will remember this next month when I go to buy 2 bed room sets. One less customer now cause of a $100 dollar picture they won’t take back.

After initiating my claim, I heard back within 24 hours. Due to short staffing the whole transaction took about two weeks. Once approved I was able to schedule my delivery for replacement sectional piece immediately. Great, friendly customer service and an overall easy experience.

Great customer service. Very friendly and easy to work with.

We purchased a living room set 7 months prior and had 3 separate problems with it. We asked for a reselect. Everyone was amazing to work with and made it extremely easy for us. We felt they heard our concerns and walked us through the process of getting a different set.

sales person was well informed, got me what i wanted quickly

Salesman Ryan was easy to talk to, listened, and got me exactly what I wanted without wasting time.

The staff was very informative and helpful