My husband and I walked into the Newington Raymour and Flanigan store and we were approached by the representative Chris - he was awesome! So informative and he listened to our questions and concern... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My Mother in Law Ivette Rodriguez order a bedroom set a few weeks back from this Raymour and was promise free delivery credit due to her bedroom set having to keep moving her delivery days last min an... Se mer
I came into the store yesterday looking for a new mattress. My sales Associate, Jide Morris is very knowledgable with the products Raymour & Flanigan have to offer. I was impressed. He used this knowl... Se mer
We stopped by the Newington, CT store to look, were met by Chris Wren. We told him exactly what we were looking for & w/out being pushy, he showed us a few samples. We ended up purchasing the first on... Se mer
Företagsinformation
Skrivet av företaget
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Kontaktuppgifter
3375 Berlin Turnpike, 6111, Newington, CT, USA
- 8606659732
3,8
Bra
166 omdömen
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very helpful personnel (Sandy Zomat)
24 augusti 2024
Svar från Raymour & Flanigan - Newington
Dear PZ,
Thank you so much for your wonderful review! We're thrilled to hear that Sandy provided you with such helpful service. We strive to ensure every customer has a positive experience, and it's great to know we succeeded. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
Raymour & Flanigan Furniture and Mattress Store
Purchased a sofa
Purchased a sofa, recliner and accent chair. Once we received delivery, we realized the sofa was too big for the room. Called and tried to return sofa and wanted to exchange for another sofa. Was told no returns can be accepted after delivery (even though website says returns are subject to a 15% restock fee which I was willing to pay).
26 juli 2024
Omdöme utan inbjudan
Svar från Raymour & Flanigan - Newington
Dear Bruce,
Thank you for taking the time to share your feedback. We apologize for any confusion or inconvenience you experienced regarding our return policy. We strive to provide clear information on our website and regret that this was not your experience. Your comments are important to us, and we will review our communication practices to ensure better clarity for our customers in the future. If you have any further questions or concerns, please feel free to reach out to our customer service team.
Sincerely,
Raymour & Flanigan Customer Care Team
Worked with Joseph and he was very…
Worked with Joseph and he was very knowledgeable and helpful.
23 juli 2024
Svar från Raymour & Flanigan - Newington
Hi Richard-Lisa,
Thank you for taking the time to share your experience! We're delighted to hear that Joseph was able to assist you with his knowledge and helpfulness. We hope to see you again soon and strive to make your next visit a 5-star experience!
Best regards,
The Raymour & Flanigan Team
David Silberman was very friendly and…
David Silberman was very friendly and helpful. He explained how the couch is a sectional and the pieces I would need. Thank you.
14 juli 2024
Svar från Raymour & Flanigan - Newington
Dear Lisa,
Thank you so much for your wonderful review! We're thrilled to hear that David was able to assist you effectively and provide you with the information you needed about the sectional couch. Your kind words and high rating mean a lot to us. If you have any further questions or need additional assistance, please don't hesitate to reach out. Enjoy your new furniture!
Best regards,
The Raymour & Flanigan Team
Delivery and assembly
I got a sectional delivered but they left the pieces unconnected. I called and asked if that’s included in the delivery and they said it should be and they’ll send someone out later to assemble it. They came back a few days later and put the pieces together but the pieces are not flush. The sectional and delivery was not cheap. Can anything get done right?
12 juli 2024
Omdöme utan inbjudan
Ordered & paid online
Ordered & paid online; delivery and removal went smoothly; polite & efficient movers.
9 juli 2024
Mikhail Kachko was great
Mikhail Kachko was great. Didn’t feel pressured at all and he explained options and payments. Would definitely buy from him again.
7 juli 2024
Amazing sales staff!
Amazing sales staff listened to my needs and kept me well within budget. Quality is top notch too, which is why I've been buying from here for the past 6 years.
29 juni 2024
Jide was very professional and very…
Jide was very professional and very helpful. He knew exactly what we were looking for. Most of all we never felt pressured. We told him we wanted to think about the purchase so he gave us all the information along with his business card and told us to call him when we decided. I phoned him that same afternoon and completed the purchase.
19 juni 2024
Svar från Raymour & Flanigan - Newington
Hello JUDY We're so happy to hear that our sales associate was able to help you find the perfect furniture. Thank you for leaving such a great rating! We appreciate it.
The inventory is extensive...the sales…
The inventory is extensive...the sales personnel are polite, informative and not "aggressive".
28 maj 2024
Svar från Raymour & Flanigan - Newington
Hello Charlene Breen We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
Svar från Raymour & Flanigan - Newington
Hello Max Schreifels! Thank you for your feedback. We're so glad you had a positive experience while shopping with us! We appreciate the 5-star rating!
Great service by Konstantin who…
Great service by Konstantin who immediate understood our needs. Excellent delivery.
We are very pleased with the bed after one night!
16 mars 2024
Svar från Raymour & Flanigan - Newington
Hello Cathy J Zack! Thank you for your feedback. We're glad you had such a good experience with us. Thank you!
Christopher Wren was direct
Christopher Wren was direct, honest and helpful throughout the process.
7 mars 2024
Svar från Raymour & Flanigan - Newington
Hello Customer! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!
You walk in the door and they start…
You walk in the door and they start following you and lurking in the back its creepy . I wanted 3 rooms of furniture but bought a server and left.
11 mars 2024
Svar från Raymour & Flanigan - Newington
Hello DONALD LEITAO. We're sorry to hear you had a negative experience in our showroom. This is certainly not how we want our customers to feel while shopping with us! If you'd like to discuss this matter further, please email us at rfcare@raymourflanigan.com with a brief summary of your experience, as well as your name and phone number. Thank you!
The associate was very helpful…
The associate was very helpful providing info I needed when ready yo order online.
1 mars 2024
Svar från Raymour & Flanigan - Newington
Thank you so much for your review, Karen! It's great to hear that your sales associate did an exceptional job in assisting you!! We hope to see you again soon and thanks for being a customer with Raymour & Flanigan!
A quick & perfect purchase
We stopped by the Newington, CT store to look, were met by Chris Wren. We told him exactly what we were looking for & w/out being pushy, he showed us a few samples. We ended up purchasing the first one he showed us. Very happy w/our purchase & would recommend Chris to anyone looking to purchase furniture in the Newington area.
17 februari 2024
Pricing was misleading and didn’t learn…
Pricing was misleading and didn’t learn of final price until after checkout. Don’t like that you lose sale price because you finance with approved R & F finance. Not sure if I even got the $25 credit sent to me by email from R&F. Price changed for original shown once I hit final checkout button.
17 februari 2024
Svar från Raymour & Flanigan - Newington
Hi Daniel. We are so sorry for the poor experience you have had with us. We'd like to get you in touch with our management team to look into this further for you. Please email us at rfcare@raymourflanigan.com with your name and the phone number associated to your account as well. Please be sure to include a brief description of this issue and if able to, include pictures. Thank you!
I hate when the salesman follows me…
I hate when the salesman follows me around when Iam trying to figure out what sparks my interest but Makhail understood and gave me the time that was needed. When I did ask for his help he was well informed and quick to answer my questions. He was very patient being that I had a hard time making up my mind and it was much appreciated. I was very pleased with the all around experience. Thank you Makhail.
12 februari 2024
Svar från Raymour & Flanigan - Newington
Thank you Luis for your review! It's great to hear that your sales person, Makhail, did an exceptional job!! We hope you enjoy your new furniture. Thanks for being a customer with Raymour & Flanigan!
Joseph was good
Joseph was good. We approached Fabienne as she helped us in the past but she dismissed us. Felt bad.
11 februari 2024
The Gentleman was very accommodating…
The Gentleman was very accommodating and was a pleasure speaking to him.
17 januari 2024
Svar från Raymour & Flanigan - Newington
Hello Linda Diantonio! Thank you for your feedback. We're so glad you had a positive experience while shopping with us!
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