We received a sofa and noticed a blemish in the fabric after delivery. The sales team was quick to respond and replace the piece that was imperfect. I was pleased with the speed and resolution.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Our sales person Justin Stineman make our shopping experience less stressful! We are looking for a table size that isn’t very popular and he helped us with different options! He even started a custom... Se mer
Carl was amazing. He approached us as soon as we walked in, gave us space to look around the store on our own but made sure he checked on us every so often to answer questions we had, without making u... Se mer
The receipt told us pickup of out sofa was thursday by 4:00 at lancaster location. We rented a truck and when we went to pick it up- it wasnt there- wont be there until next tuesday I am livid - the... Se mer
Företagsinformation
Skrivet av företaget
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Kontaktuppgifter
Park City Center 600, 17601, Lancaster, Pennsylvania, USA
- (717) 740-4251
4,5
Utmärkt
71 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 0 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Denise did a great job-very helpful and…
Denise did a great job-very helpful and professional
17 februari 2025
Great selection, ok reps
Great selection, but representatives just talk too much and try to make a sale when I only say I’m just checking around. Overall positive experience besides that.
5 februari 2025
Our associate Jared was very helpful…
Our associate Jared was very helpful and patient with us as we decided on a mattress and bed frame purchase.
1 februari 2025
The sales rep was very helpful
The sales rep was very helpful. However, he did promise me next day delivery which once in the store said that wasn’t available.
4 februari 2025
First purchase ever at Raymour & Flanigan
We knew exactly what we wanted, as we researched on line first, an L shaped desk. The salesman who met us, Mohamed, took us directly to the desk we planned to purchase, and was very helpful in completing the purchase.
1 februari 2025
Excellent Customer Service
Semir was great in helping us find the furniture that worked for our situation!
9 januari 2025
Never shop here.
My item purchased was shipped to a local warehouse but it can't be found, per a manager at the showroom. Instead of trying to locate it, they reordered it which means it will take even longer to get here. Doesn't seem like they know what is going on by the various phone calls I received. When I called to try and find out what was going on I received totally inappropriate response from the young woman who answered the phone, when I asked to speak to a manager, Jose got on the phone who was short, condensing and rude with his responses, definitely not someone who should be in a management position. If I was able to have given 0 stars I would have. I will never be shopping at this or any Raymour location again. So at this time I sit here with no idea when my rug, which was ordered on 12/27 and originally told 1-3 weeks for arrival, will arrive.
27 december 2024
Excellent customer service
Kim greeted me soon after arriving, listened to what I was looking for, and lead me right to it! She showed me some options for arranging my space on the 3D simulator - fun! I told her some other ideas I had, and she helped me find several other pieces that would work within a specific space in my home. Very professional and thoughtful service.
30 december 2024
Alice and Justin two great sales persons…
Alice and Justin are two of the sales people Raymour and Flanagan have at the new Park City Store in Lancaster, PA. Both were very friendly and willing to go to all ends to find what we were looking for. Justin went one step further and sent a text after after helping us. And a follow up with delivery since it was nite stands were not in this store. He also sent text wishing us a Happy New Year! He’s our kind of salesman! Great furniture for the budget minded customer.
23 december 2024
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