Martin Montoya was great to work with. He really knows what you have to offer, and very gracefully steered us to options we are considering. From my husband and me, 4 thumbs up for Martin.
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Det här tycker kunderna
Great service with helping us decide the best choice for our home. Together we discussed many options and covered a broad price range. We believe we got the best deal. We also considered other stores... Se mer
Good experience, quick efficient and I walked out satisfied. I was looking for a very specific mattress. I had done my homework online so I needed to understand a couple of tings and "test drive" th... Se mer
We were politely welcomed by Sonya A. who showed us Mattresses and discussed options that helped us make our decision to buy. We tired out 3 and are happy with our experience.
Företagsinformation
Skrivet av företaget
Since its founding in 1947, Raymour & Flanigan has become the Northeast's number one destination for home furnishings and mattresses. Committed to helping you create the house of your dreams, we offer decor and furniture for any budget and carry the largest variety of brand name sofas, mattresses, bedroom sets, dining room furniture and more. Whether you’re searching for a new bed frame or an accent piece, Raymour & Flanigan’s store associates and designers can help you make the perfect selection to fit your needs. With more than 100 stores across the Northeast region, Raymour & Flanigan and our associates work with local charitable partners to host events and support the communities we serve. Shop with Raymour & Flanigan today and to find the perfect piece for your home!
Kontaktuppgifter
14 Candlewood Lake Road, 6804, Brookfield, CT, USA
- 2037752007
4,7
Utmärkt
272 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 0 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very helpful sales person and customer…
Very helpful sales person and customer service. I look forward to receiving my new recliner on Tuesday.
4 mars 2023
Sona was wonderful and spent a lot of…
Sona was wonderful and spent a lot of time with us and helped with what we were looking for!
24 februari 2023
Martin was the perfect…
Martin was the perfect salesman…knowledgeable and friendly. Never felt rushed or pushed to make a purchase…
27 februari 2023
You had a lot of recliners to look at
23 februari 2023
Darren was knowledgeable and…
Darren was knowledgeable and informative. He directed me right to the items I had researched and wanted to see. Very nice representative for Raymour and Flanigan. Would definitely like him to wait on me the next time I need something. Thank you!
22 februari 2023
Ordered a recliner/rocker online Monday…
Ordered a recliner/rocker online 02/20/23 for pick up at Danbury Ct store on 02/22/23 and it wasn't delivered to the store. Recliner difficult to recline even for a 27 year old . The Rocker works fine.
21 februari 2023
Svar från Raymour & Flanigan - Brookfield
Hello Susan. We are very sorry to hear about this miscommunication you have experienced and any inconvenience this may have caused. We would be happy to assist you if you send your order details to RFCare@raymourflanigan.com. Thanks. -Jeff V.
There was no delivery
There was no delivery. R&F failed to inform us that our custom order sofa arrived damaged at the warehouse but instead proceeded to charge the full amount for the sofa plus delivery and scheduled the delivery.
We moved the old sofa out into the yard on delivery day and I took the day off work (unpaid). Nobody showed up and nobody informed us about the situation. I had to call the store to find out there was no sofa, which was charged in full to us a couple of days ago!
What kind of customer service is this???
15 februari 2023
Svar från Raymour & Flanigan - Brookfield
Hi Corinna. We apologize for the experience you had with our customer service. We'd like to get you in touch with our management team to help resolve this issue. Please email us at rfcare@raymourflanigan.com your purchase information and someone will reach out to you soon. -Jeff V.
Great experience
Dennis, our salesman, was great. Knowledgable and patient. No hard sell. Great.
10 februari 2023
Svar från Raymour & Flanigan - Brookfield
Thank you for taking the time to leave a review, Katie! We're happy to hear that your sales associate was helpful and patient!! Enjoy your new furniture. -Jeff V.
Excellent salesperson….did not attack…
Excellent salesperson….did not attack me like other furniture stores
16 januari 2023
Svar från Raymour & Flanigan - Brookfield
Thank you for taking the time to leave a review, Linda! We're happy to hear that your sales associate was friendly and gave you space to shop comfortably!! Enjoy your new furniture. -Jeff V.
Svar från Raymour & Flanigan - Brookfield
Thank you for taking the time to leave us a review. We're glad to hear that you found our salesperson helpful and experienced, and that our store layout met your expectations. We appreciate your feedback and hope to see you again soon. -Jeff V.
Everyone was very helpful and made our…
Everyone was very helpful and made our experience easy
19 november 2022
Svar från Raymour & Flanigan - Brookfield
Thank you Johnfor your 5 star rating! We're happy to hear your sales person was so helpful and made your experience feel easy!! Enjoy your new furniture. -Jeff V.
Very helpful sales person
13 november 2022
Svar från Raymour & Flanigan - Brookfield
Thank you for taking the time to leave a review, joyce! We're happy to hear that your sales associate was so helpful!! Enjoy your new furniture. -Jeff V.
As returning satisfied customers
As returning satisfied customers, we were greeted and assisted right away. There was absolutely no pressure and it was a relaxed atmosphere.
13 november 2022
Svar från Raymour & Flanigan - Brookfield
Thank you Karinfor you 5 star rating! We're happy to hear your salesman was so helpful and made your experience feel easy!! Enjoy your new furniture. -Jeff V.
The salesperson
The salesperson. Mr. Marino was exceptionally helpful, friendly, and professional. The quality and selection of furniture was good. Prices on sale were welcomed.
5 november 2022
Svar från Raymour & Flanigan - Brookfield
Thank you Vicky Maresca for your review. We love hearing that you had a great experience with us!! We look forward to seeing you again. -Jeff V.
Very pleasant experience
Despina, the furniture consultant was so nice ! Very personable, friendly, listened to us explaining what we we were looking for regarding a love seat, answered all our questions.
She is delightful and made our shopping experience very easy !
10 oktober 2022
Svar från Raymour & Flanigan - Brookfield
Hi Arlene,
Thank you for your great feedback. We're happy to hear your sales person went above and beyond your expectations!! Enjoy your new furniture. -Jeff V.
Appreciated our salesperson Gary’s “no
Appreciated our salesperson Gary’s “no
Pressure” approach. He pointed us in the right direction. Was close by and available for questions. Gave us space when we needed it.
8 oktober 2022
Svar från Raymour & Flanigan - Brookfield
Thank you for taking the time to leave a review, Liz! We're happy to hear that your sales associate was helpful and gave you space to shop comfortably!! Enjoy your new furniture. -Jeff V.
It is always a pleasure to work with…
It is always a pleasure to work with Gary at the Brookfield, CT store. I am not an easy customer and Gary goes above and beyond! We have been purchasing furniture at the Brookfield Raymour for years and wouldn't think of having another sales person help us. If you go - ask for Gary :)
2 oktober 2022
Svar från Raymour & Flanigan - Brookfield
Thank you Alyssa for your review. It's great to hear that your sales person did an exceptional job!! Enjoy your new furniture. -Jeff V.
great sales rep found me exactly what I was looking for
great sales rep found me exactly what I was looking for no pressure
14 september 2022
Svar från Raymour & Flanigan - Brookfield
Thank you TC in South Salem for your kind words. It's great to hear your salesman was so helpful with your furniture selection!! We look forward to seeing you soon. -Jeff V.
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