Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

I had a very disappointing experience with Rascal Babies. I ordered an item and later returned it by post, following the company’s return instructions. Unfortunately, the parcel was lost during tra... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Great idea to recycle used baby items for charity. I donated a buggy with bassinet. Easy to arrange collection for mutual agreed time.

Betygsatt 5 av 5 stjärnor

Purchased a refurbished car seat and isofix base after a recommendation from a family member who purchased a pram and car seat from them a few months ago. Reasonable price, I love that part of profits... Se mer

Betygsatt 5 av 5 stjärnor

I wanted to donate good quality nursery equipment I had used for my grandchildren. Rascal babies were very efficient at arranging collection from my home. A very swift and easy process. I love that a... Se mer

Företagsinformation

  1. Babyaffär

Skrivet av företaget

Rascal Babies prides itself on restoring and selling used pushchairs and prams, and other baby equipment, that have been refurbished to the highest standards.Our online store sells an extensive range of preloved baby equipment including car seats, toys, nursery equipment, and loads more.Since Rascal Babies was founded in 2009, we have sold thousands of children’s toys, products, and used prams to loads of happy parents and smiley toddlers.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

56 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 50 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

I had a very disappointing experience…

I had a very disappointing experience with Rascal Babies.
I ordered an item and later returned it by post, following the company’s return instructions. Unfortunately, the parcel was lost during transit. However, instead of resolving the issue with the courier, the company held me responsible and required me to pay for the lost item.
As a customer, I found this very unfair, as the loss happened after I had already sent the return. The situation was handled in a way that made me feel unsupported and frustrated.
Overall, this has been one of the worst shopping experiences I’ve had, and I would not recommend buying from this website.

31 december 2025
Omdöme utan inbjudan
Logotyp för Rascal Babies

Svar från Rascal Babies

So sorry to hear you are disappointed with your shopping experience. All of our returns are tracked. After having spoken to the courier it was evident on the tracking that the return was never collected. There was no scan of the return that then goes live on the tracking link. The only other explanation is that the parcel has been given to the driver without a returns label on it, yet it is highly doubtful the driver would take this as there would be nothing to scan and no proof of receipt would be given. We have to follow our protocol unfortunately to cover ourselves from fraud. Our returns policy is hassle free and extremely secure, with full tracking and insurance

Betygsatt 5 av 5 stjärnor

Absolutely delighted. Exceeded our expectations

Absolutely delighted with our purchase from Rascal Babies, our icandy system arrived and it exceeded all expectations. Looked practically brand new, smelt so fresh. We are so happy. There was a slight delay with the order it took 15 days but this was communicated clearly by Becky as she didn’t want to send it with an issue. She ordered us new wheels and that took a couple extra days which was not in her control. She always got back to my messages on WhatsApp.
Please keep supporting this fantastic store and keep posting reviews of your good experiences. Don’t let a few negative ones put you off. Highly recommended. Thank you Becky!

27 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Purchased a refurbished car seat and…

Purchased a refurbished car seat and isofix base after a recommendation from a family member who purchased a pram and car seat from them a few months ago. Reasonable price, I love that part of profits will benefit a charity. delivery was quick and efficient via DPD (I'm lucky that my local driver is extremely helpful). I will definitely use Rascal Babies again!

18 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Donated nursery equipment

I wanted to donate good quality nursery equipment I had used for my grandchildren. Rascal babies were very efficient at arranging collection from my home. A very swift and easy process.
I love that another family will get good quality equipment at reasonable prices and the proceeds will go to help a good charity.

9 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Really easy

Really easy - sent pictures of items to see if they were wanted and then all I had to do was print labels and package the items. Great to know the proceeds will be going to a good cause.

22 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing travel system

We ordered a full travel system from Rascal Babies a few weeks a go, for £242 which I thought was a bargain given it retails usually at over £900.
I was slightly nervous due to some reviews but wanted to give it a go and I’m sooo pleased we did. The travel system arrived two days a go, well packaged and literally looks brand new. I couldn’t fault a single aspect of what has been sent and I’m so happy that we managed to save some money on this and still get something so great.
My only small point was that we didn’t get any notification on the lead up to the delivery, so luckily i was in at the time of the delivery otherwise I’m not sure what would have happened.

14 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

AVOID

AVOID
Parcel left outside my block of flats in plain view when returned home it was not there contacted them but they said I should of arranged a different date or time or a safe place ( there was a safe place which was inside the main door which you can access ) basically told it was my fault so spent £150 on a pram that never got received a no solution to correct this .

4 februari 2026
Omdöme utan inbjudan
Logotyp för Rascal Babies

Svar från Rascal Babies

I’m sorry you feel you had to leave the bad feedback with us. The concern is clearly with dpd. An appropriate delivery space and clear instructions could have been arranged with them prior to delivery

Betygsatt 5 av 5 stjärnor

I bought the pram for my daughter who…

I bought the pram for my daughter who lives in Portugal for when they visit. I haven’t actually used it yet as we are still awaiting the arrival of the baby. The pram is in excellent condition and arrived promptly and very well packaged. I am looking forward to using it. I think it’s an excellent idea to reconfirm baby items for such a good cause.

20 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent

Excellent ! Very fast and efficient process. It was very easy for me to make contact and donate our pram. I couldn’t rate higher.

24 januari 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer