Exceptional service and quick turnaround. Laura Dickson arrived right on time. She was very helpful and explained the process clearly - she had everything sorted in under an hour. I really appreciat... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Exceptional service and quick turnaround. Laura Dickson arrived right on time. She was very helpful and explained the process clearly - she had everything sorted in under an hour. I really appreciat... Se mer
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Questgates deliver a great service from first contact until final settlements. It's a very personal service. No matter is too great to deal with, communications are always good. If you find yourself w... Se mer
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So far the whole process has been progressing at a snail pace. 78 days since our fire, still no BI payment. What’s the point of having Business Interruption, if you can’t get any money off them for... Se mer
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We lost our roof attic and a bedroom ceiling, due to fire next door. From our first call until completion, every person involved from Admin Team's, Loss Adjuster, scaffolders, Roofers, Electricians,... Se mer
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The UK’s largest owner-managed loss adjusting and claims solutions group.
11a The Wharf, Bridge Street, B1 2JS, Birmingham, Storbritannien
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 89 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service from Georgia Mortlock of QuestGates, very efficient and easy to communicate with.

Svar från QuestGates
Fast efficient service and follow up. Couldn't fault the service from James Joslin

Svar från QuestGates
Fantastic service throughout, emails and phone calls dealt with immediately. So helpful in every aspect.

Svar från QuestGates
Very straight forward and helpful. Communicated well and got the claim settled efficiently and helped me to get my kitchen fixed in time for Christmas

Svar från QuestGates
Really creepy lost adjuster lingered too long in my bedroom. Felt really awkward.
Julie at QuestGate has been great; she is very helpful, calm and professional. Although we are still at the start of the journey with our insurance subsidence claims and the works required I have full confidence that Julie will continue to provide high quality support and assistance

Svar från QuestGates
QUESTGATE handled this whole subsidence with professionalism and compassion. The 2 firms chosen OPTERA for the external and NOVATE for the internal works, were excellent. All men hard working, respectful and not too much imposing on my ‘personal space’ it was a huge job that had to be dealt with.
Julie in the office kept in touch with me throughout and kept me in the loop as to everything that was going on - which helped me no end.

Svar från QuestGates
After my last review 15th November I get an email today threatening defamation 🤔 from the Compliance director - how does the SRA authorise these solicitors behaviour threatening vulnerable people - case reported and hopefully the appropriate action is taken 😡😡
I would put zero stars if I could. This company is awful to deal with. Communication is poor and customer service is absolutely awful. Avoid at all costs. It’s also interesting to note that there’s a sudden influx of 5 star reviews I wonder if quest gate are giving people an incentive to review them well on here as their current google reviews stand at 1.4 With many people extremely unhappy

Svar från QuestGates
Excellent support, great communication throughout the process very much reducing a stressful situation.Sue Gillies quite excellent in understanding our needs and helping us through everything. Couldn't recommend QuestGates more highly.

Svar från QuestGates
QuestGates recently carried out a valuation on my house, and I couldn’t be happier with the experience. From the moment I booked the appointment, the team was incredibly kind, helpful, and professional. They made the whole process smooth and stress-free, and their communication was clear and reassuring throughout. I highly recommend QuestGates for anyone looking for reliable and friendly valuation service!

Svar från QuestGates
We were delighted to have met Sarah-Jane and our claim was dealt with in a Professional, efficient timely manner and communication was excellent from start to finish.

Svar från QuestGates
I have worked with Questgates for the past 6 years and find them professional and excellent at what they do.

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I have dealt with Questgates now for 20 years and they are a fantastic group of people and their service 2nd to none

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Ran very smoothly from
beginning to end.
Made to feel comfortable with every conversation and out of a terrible situation came calm and support.

Svar från QuestGates
We have dealt with this company for a number of years and they never fail to maintain a very high standard of service which is rare these days in our industry.

Svar från QuestGates
Julie was fantastic, she explained the report, and what impact this may have on myself, answered my questions and made me feel at ease in an unknown situation.

Svar från QuestGates
The company we very helpful from their first visit to assess the damage and then liaising with our contractor during the refurbishment. Their prompt actions throughout and with arranging insurance payments helped us through the stressful experience

Svar från QuestGates
So far I’m having a really difficult time with this company, lack of response to phone calls and emails, taking months before any work could be started.
Compared to Sainsburys insurance which I’ve had to use in the past, this is very poor

Svar från QuestGates
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