Bought an item on 28th, paid extra for 24hr delivery, its now the 31st and it has not even been put in the post yet, so paid extra for nothing. Emailed to see what is happening with my order and no re... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very easy ordering process, even though they don’t seem to use a ‘regular’ way when it comes to payment method. They use SagePay. It’s not a problem, but does make a buyer feel less confident I gues... Se mer
I've shopped with Prowler for many years. Their toys are wonderful and priced well and the staff are always incredibly knowledgeable and friendly. Recently I bought some products (not toys), that,... Se mer
Företaget har svarat
Considering I placed my order during full lockdown in the middle of a pandemic, I was more than happy. There was a slight problem with one of the items I ordered being out of stock, but the communicat... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Prowler is the UK's leading online gay sex shop with a wide range of gay sex toys to buy online with FREE postage on orders over £25.
Kontaktuppgifter
Brewer Street 5-7, W1F 0RF, Storbritannien
- www.prowler.co.uk
3,3
Medel
366 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I reviewed excellent help when…
I reviewed excellent help when enquiring about products and helping me decided on what to get. The product is great, exactly what I wanted. Will go back and would reccomend to a friend
25 juni 2020
Omdöme utan inbjudan
Good quality product and quick…
Good quality product and quick delivery time .
24 juni 2020
Omdöme utan inbjudan
Great choice great service and just…
Great choice great service and just what we need right now
Thank you Prowler xx
23 juni 2020
Omdöme utan inbjudan
quick and easy
23 juni 2020
Omdöme utan inbjudan
GREAT SERVICE
GREAT SERVICE! Delivery within 2 days-prompt and secure. Would certainly recommend.
22 juni 2020
Omdöme utan inbjudan
Excellent service.
22 juni 2020
Omdöme utan inbjudan
A quick and efficient service it would…
A quick and efficient service it would have got 5 stars but I didn't get notification of shipping.
22 juni 2020
Omdöme utan inbjudan
Happy prowler
Shame I couldn’t visit the store in person however the online site worked great and the items arrived very quickly. Also made use of their online promotion at checkout.
21 juni 2020
Omdöme utan inbjudan
product arrived
Yep, all good. I think I could have done with some more verification emails, but otherwise the delivery was perfect and all was well and the product arrived as advertised. Maybe It would be useful to be aware of the dimensions of the products (it's so hard to know what some things are until they arrive) but I don't think this is necessarily necessary.
21 juni 2020
Omdöme utan inbjudan
PUMP underwear
Easy to purchase, arrived in good time and with discreet packaging
21 juni 2020
Omdöme utan inbjudan
Excellent efficient service!!!
19 juni 2020
Omdöme utan inbjudan
Bought a card online
Bought a card online. There was no follow up email to say the card had been send . So they did not follow through with their own promised. As yet card still to arrive. I did call them to see what was happening and was told it was sent from the shop not the warehouse and sometimes they do things differently
19 juni 2020
Omdöme utan inbjudan
Svar från Prowler
Dear Martin,
Thank you for the feedback and thank you for shopping with us.
I have been investigating internally and first of all I am relived that the order reached you on the day you have left this feedback for us. In case you have any after-sale issues please do not hesitate to contact us via the available methods such as phone, email or chat. Thank you very much.
Please allow me to advise that the dispatch confirmation email may be found in the Spam/Junk folder of your email account. It may be worth having a look. If you are unable to allocate the email please let us know and we will look into that for you.
As stated within the order confirmation email 'Please be aware that we ship from multiple locations to ensure that you get your order as quickly as possible...' hence the advice that orders maybe processed differently. The item location may not necessarily be in our main warehouse.
Thank you for your understanding and for taking the time to leave this feedback.
For future reference please do not hesitate to contact us with any issues or concerns you may have.
Kind regards,
Prowler Customer-Services
Very prompt delivery
Very prompt delivery, even during lockdown. Well done!
18 juni 2020
Omdöme utan inbjudan
Love Prowler
Love Prowler, so much nice stuff on their website. I have purchased many good comedy books from Prowler and other things :)
17 juni 2020
Omdöme utan inbjudan
Prompt service
16 juni 2020
Omdöme utan inbjudan
Detta är Trustpilot
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