Protyre Autocare - Isle of Wight Omdömen 

1 317
TrustScore 4.5 av 5

4,7

Newport Road, Lake, PO36 9GT Isle of Wight, Isle of Wight, GB


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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Appointments are easy to book online; favorable prices (especially for MoT's); large and comfortable waiting room; friendly and polite staff. Ideally situated for supermarket across the road for those... Se mer

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Betygsatt 3 av 5 stjärnor

Booked in for air con regas, couldn’t get the part so I had to order myself then rebook when I had the part. Rebooked for the fitting and regas and the car makes a loud noice whenever I put on the ai... Se mer

Betygsatt 5 av 5 stjärnor

Staff were friendly and approachable, queries were dealt with straight away. Job completed in a good time with no waiting around. Competitive price and easy booking system which I will use again.

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Betygsatt 5 av 5 stjärnor

Been going to Protyre in Lake for years bit of a misunderstanding today but put right by the helpful and friendly staff who dealt with my query very professionally Thank you very much as always Pro... Se mer

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Företagsinformation

  1. Däckverkstad
  2. Försäljare av bromssystem
  3. Försäljare av bilbatterier
  4. Bilbesiktning
  5. Bilservice
  6. Hjulinställning

Skrivet av företaget

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Kontaktuppgifter

  • Newport Road, Lake, PO36 9GT, Isle of Wight, Isle of Wight, Storbritannien

  • 01983 401000

4,7

Utmärkt

TrustScore 4.5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(1 317)

33 287 omdömen under de senaste 12 månaderna

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Betygsatt 3 av 5 stjärnor

Booked in for air con regas

Booked in for air con regas, couldn’t get the part so I had to order myself then rebook when I had the part. Rebooked for the fitting and regas and the car makes a loud noice whenever I put on the air con on. Rebooked for Friday to hopefully sort out in the meantime I am unable to use the air con so not great.

7 september 2026
Betygsatt 5 av 5 stjärnor

Great service - all round!

Really efficient, friendly staff. Can't fault them ;-)

28 augusti 2026
Logotyp för Protyre Autocare - Isle of Wight

Svar från Protyre Autocare - Isle of Wight

Hello Sam,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

I always go to Protyre for servicing…

I always go to Protyre for servicing and m.o.t. I trust them completely

31 augusti 2026
Logotyp för Protyre Autocare - Isle of Wight

Svar från Protyre Autocare - Isle of Wight

Hello Janice,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

Excellent service as always from Protyre Lake

Been going to Protyre in Lake for years
bit of a misunderstanding today but put right by the helpful and friendly staff who dealt with my query very professionally
Thank you very much as always Protyre.

4 september 2026
Omdöme utan inbjudan
Logotyp för Protyre Autocare - Isle of Wight

Svar från Protyre Autocare - Isle of Wight

Hello Lee,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

Great job!!

Staff were friendly and approachable, queries were dealt with straight away. Job completed in a good time with no waiting around.
Competitive price and easy booking system which I will use again.

28 augusti 2026
Logotyp för Protyre Autocare - Isle of Wight

Svar från Protyre Autocare - Isle of Wight

Dear Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from our team at our Isle of Wight branch.

We are pleased the booking system was easy to use and the job was completed efficiently.

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Betygsatt 5 av 5 stjärnor

Appointments are easy to book online

Appointments are easy to book online; favorable prices (especially for MoT's); large and comfortable waiting room; friendly and polite staff. Ideally situated for supermarket across the road for those who might wish to avail themselves of something to eat or do a little shopping whilst waiting for work to be done. Says it all really!

28 augusti 2026
Logotyp för Protyre Autocare - Isle of Wight

Svar från Protyre Autocare - Isle of Wight

Hello Gareth,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

Courteous

Courteous, friendly and on time. Couldn't fault them

19 augusti 2026
Logotyp för Protyre Autocare - Isle of Wight

Svar från Protyre Autocare - Isle of Wight

Hello Marilyn,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

Great service

Great service , polite , helpful , will definitely use them again , thankyou

19 augusti 2026
Logotyp för Protyre Autocare - Isle of Wight

Svar från Protyre Autocare - Isle of Wight

Hello Philippa,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

Prompt service

Prompt service. Although the waiting room needs air conditioning in this weather.

14 augusti 2026
Logotyp för Protyre Autocare - Isle of Wight

Svar från Protyre Autocare - Isle of Wight

Hello John​,

We would like to thank you for sharing your feedback regarding the service you received at our Isle of Wight branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

Great service again

Great service again

11 augusti 2026
Logotyp för Protyre Autocare - Isle of Wight

Svar från Protyre Autocare - Isle of Wight

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 1 av 5 stjärnor

Booked an MOT and service online

Booked an MOT and service online, on turning up, I was told I wasn’t in the system. Showed them the confirmation email and they still told me that I was not booked in. They did manage to fit me in because somebody else had not turned up. I was rang at 1540 to say that the car was ready, I said I would be there in approximately half an hour. I was told okay. I arrived at the garage at about 4:10 to find it was completely locked up, the garage had closed at 4 o’clock, the gentleman on the phone did not tell me this even though I said I would be around half an hour. I didn’t have the spare key, so I was unable to pick my car up and had to return home to get the other key. Although I did take the car on Saturday afternoon, I did not receive any phone calls on Monday to say the car had gone or to rearrange the picking up of the spare key service record and MOT. I went down to the garage on Monday afternoon having to leave work early. On arrival yet again I could not be found on the system, then I was asked if I had paid for the work. There was no apology or explanation given. Unfortunately, I will never use this garage again, I have used them for quite a few years and have almost become accustomed to poor customer service.

15 augusti 2026
Omdöme utan inbjudan
Logotyp för Protyre Autocare - Isle of Wight

Svar från Protyre Autocare - Isle of Wight

Dear Mutley Mulkerrins,

Thank you for notifying us of your concerns.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Kayleigh
Customer Care - Protyre

Betygsatt 5 av 5 stjärnor

Great service from Ben and the team…

Great service from Ben and the team above and beyond when I had some logistical and timing issues.Highly recommend!
Mark Newman

12 augusti 2026
Logotyp för Protyre Autocare - Isle of Wight

Svar från Protyre Autocare - Isle of Wight

Hello Mark,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

Excellent staff communication and very…

Excellent staff communication and very efficient

12 augusti 2026
Logotyp för Protyre Autocare - Isle of Wight

Svar från Protyre Autocare - Isle of Wight

Hello Mrs Long,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

Was told it would take about 3 hours…

Was told it would take about 3 hours for mot and service so turned up then told service hadn’t been done because they was waiting for a ramp so would take another hour but l went for a walk till it was completed. Other than that good service

10 augusti 2026
Logotyp för Protyre Autocare - Isle of Wight

Svar från Protyre Autocare - Isle of Wight

Hello Mr Mitchell,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor
Logotyp för Protyre Autocare - Isle of Wight

Svar från Protyre Autocare - Isle of Wight

Hello Janette,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

Great staff

Great staff, great service.

5 augusti 2026
Logotyp för Protyre Autocare - Isle of Wight

Svar från Protyre Autocare - Isle of Wight

Hello Mr Batty,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

Prompt service

Prompt service, honest dealings, no bullshit.

30 juli 2026
Logotyp för Protyre Autocare - Isle of Wight

Svar från Protyre Autocare - Isle of Wight

Hello Jonathan,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

Two new tyres

Two new tyres. Efficiently fitted at the best price I could find on the Island. Will use again.

29 juli 2026
Logotyp för Protyre Autocare - Isle of Wight

Svar från Protyre Autocare - Isle of Wight

Dear David,

We would like to thank you for sharing your feedback regarding the service you received at our Isle of Wight branch.

We take customer service very seriously and want all of our customers to receive excellent service at all times, and we are delighted that the team has delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

Betygsatt 5 av 5 stjärnor
Logotyp för Protyre Autocare - Isle of Wight

Svar från Protyre Autocare - Isle of Wight

Hello Mark,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

MOT done

Efficient and helpful

18 juli 2026
Logotyp för Protyre Autocare - Isle of Wight

Svar från Protyre Autocare - Isle of Wight

Hello Angela,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Isle of Wight branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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