All the staff were professional & friendly. A choice of tyres & cost were offered. Double checked everything after having on going problems with their tracking machines. Would highly recommend Denton... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Easy to purchase tyres and book appointment. Friendly welcome, quick and efficient service. Clean and light waiting area. A job well done! Will use again.
Företaget har svarat
After complaint to Protyre Autocare Dumfries it was explained to me there had been a communication error between myself and the company. The manager contacted me and explained the error. I was then in... Se mer
Företaget har svarat
Credit where it's due. On two previous occasions they told me that I didn't quite need my front tyres changed yet. This was after I had been told I needed them changed by by a multinational company, a... Se mer
Företagsinformation
- Däckverkstad
- Försäljare av bromssystem
- Försäljare av bilbatterier
- Bilbesiktning
- Bilservice
- Hjulinställning
Om Protyre Autocare - Dumfries
Skrivet av företaget
Skrivet av företaget
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Kontaktuppgifter
Annan Road, Dumfries, DG1 3JX, Dumfries, Scotland, Storbritannien
- 01387 254433
4,8
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Replacement tyres
Polite and efficient at what they do and very friendly doing what they needed to do with the minimum of fuss.
15 oktober 2025
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Svar från Protyre Autocare - Dumfries
Dear Mr Andrew Martin,
We're glad you enjoyed your experience with our team at our Dumfries branch !
we are so glad you found our team helpful and friendly!
We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre
5Star service in Dumfries were excellent
Staff were excellent, professional and very good humoured. Provided 5star service. You can’t get better in Dumfries, even though they were some staff members down.
Great team
6 oktober 2025
Svar från Protyre Autocare - Dumfries
Hello Mr Mackie,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Svar från Protyre Autocare - Dumfries
Hello Steve,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Svar från Protyre Autocare - Dumfries
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Staff extremely helpful and polite …
Staff extremely helpful and polite mechanics extremely competent at their job i know the cost of living has gone up and will continue to do so but the cost is the only thing that surprised me but like I said everything is going up in price keep up the good work protyre
29 september 2025
Svar från Protyre Autocare - Dumfries
Dear Mary,
Thank you for leaving us a review.
We are pleased to hear that you found the team in centre to be helpful, polite and competent.
Regarding you concerns of the cost, we can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Fast efficient service…
29 september 2025
Svar från Protyre Autocare - Dumfries
Hello Mark,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Definitely use these people
Easy to book. Very efficient and friendly staff. Would recommend to anyone.
26 september 2025
Svar från Protyre Autocare - Dumfries
Hello Sue,
We would like to thank you for sharing your feedback regarding the service you received at our Dumfries branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I received a very good deal for tyres but….
I received a very good deal for tyres, fitting and adjusting the cars tracking through the Protyre website. Unfortunately they couldn’t do the tracking as my car has adaptive cruise control etc. They said they were going to refund the cost of the tracking, it never happened. Also, the 2 front tyres I had replaced had different pressures in them. On the way home the tyre pressure warning light appeared. One had 38 psi and the other had 30 psi when it should be 32psi.
24 september 2025
Svar från Protyre Autocare - Dumfries
Dear APM,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager, he will investigate this at the centre and will be in touch with you as soon as possible.
Kind regards,
Eddie
Customer Care - Protyre
Quick and easy.
No problems here, ordered 2 tyres online. Booked fitting date and time. They were running behind a little late at the time but tyres fitted with ease and drove away. Will be happy to use again.
10 september 2025
Svar från Protyre Autocare - Dumfries
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Had puncture but got us back on the…
Had puncture but got us back on the road with new tyre, great service.
17 september 2025
Very friendly and helpful staff
Very friendly and helpful staff, but quite a long wait which I wasn’t warned about
12 september 2025
Svar från Protyre Autocare - Dumfries
Dear Mr Hill,
Thank you for leaving us a review.
We are pleased that you found the team in centre to be friendly and helpful. However, we are sorry to hear that you had a longer than expected waiting time.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Okay dokey 👍
10 september 2025
Great garage with great people
Great garage with great people. Helped our family with sourcing the right tyre for my car quickly and efficiently so we could enjoy the rest of our only family holiday. Keiran & Faye, a credit to tyre services in the Borders. Thank you . Rick W and family .
3 september 2025
Very welcoming when we entered the…
Very welcoming when we entered the office. Advised us the cost of the tyres available and very quickly new tyres were fitted
Great service wouldn’t go anywhere else in Dumfries
3 september 2025
Helpful staff
29 augusti 2025
Free tyre check
I used the free tyre check option and booked online. It was easy to book and the members of staff I dealt with were courteous and professional
27 augusti 2025
No Hassle fast and efficient
27 augusti 2025
Detta är Trustpilot
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.