Protyre Autocare - Dumfries Omdömen 

1 207
TrustScore 5 av 5

4,8

Annan Road, Dumfries, DG1 3JX Dumfries, Scotland, GB


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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

All the staff were professional & friendly. A choice of tyres & cost were offered. Double checked everything after having on going problems with their tracking machines. Would highly recommend Denton... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Easy to purchase tyres and book appointment. Friendly welcome, quick and efficient service. Clean and light waiting area. A job well done! Will use again.

Företaget har svarat

Betygsatt 5 av 5 stjärnor

After complaint to Protyre Autocare Dumfries it was explained to me there had been a communication error between myself and the company. The manager contacted me and explained the error. I was then in... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Credit where it's due. On two previous occasions they told me that I didn't quite need my front tyres changed yet. This was after I had been told I needed them changed by by a multinational company, a... Se mer


Företagsinformation

  1. Däckverkstad
  2. Försäljare av bromssystem
  3. Försäljare av bilbatterier
  4. Bilbesiktning
  5. Bilservice
  6. Hjulinställning

Skrivet av företaget

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Kontaktuppgifter

  • Annan Road, Dumfries, DG1 3JX, Dumfries, Scotland, Storbritannien

  • 01387 254433

4,8

Utmärkt

TrustScore 5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(1 207)

34 852 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

They are always helpful and efficient

They are always helpful and efficient, and never try to sell you anything that you don't need. I have always found their advice to be in our best interests even if it did not bring them business on that occasion.

14 november 2025
Logotyp för Protyre Autocare - Dumfries

Svar från Protyre Autocare - Dumfries

Hello Murray,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

Puncture repair

As a commercial customer, it was great to be in and out in about half an hour. The punctured tyre was repaired quickly and efficiently. The staff were welcoming and friendly. Reception was clean, warm and tidy.

3 november 2025
Logotyp för Protyre Autocare - Dumfries

Svar från Protyre Autocare - Dumfries

Hello Cameron,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

Fast and efficient service

Fast and efficient service

5 november 2025
Logotyp för Protyre Autocare - Dumfries

Svar från Protyre Autocare - Dumfries

Hello Margaret,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 4 av 5 stjärnor

Disappointed

Disappointed to turn up at my appointment time to find out that the tyres I had ordered online were still in transit. I had to wait until next day before they were available for fitting. The Dumfries staff were very apologetic and as helpful as they could be.
Why offer an appointment when the stock is not there???

28 oktober 2025
Logotyp för Protyre Autocare - Dumfries

Svar från Protyre Autocare - Dumfries

Dear Dougie Clark,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Betygsatt 5 av 5 stjärnor

Teem work ( they all work together)wel don.

Teem work ( they all work together)

3 november 2025
Logotyp för Protyre Autocare - Dumfries

Svar från Protyre Autocare - Dumfries

Hello Roy​,

We would like to thank you for sharing your feedback regarding the service you received at our Dumfries branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

Pleasant staff and job completed…

Pleasant staff and job completed quickly and on time

3 november 2025
Logotyp för Protyre Autocare - Dumfries

Svar från Protyre Autocare - Dumfries

Hello William,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

My experience

Brilliant customer service and excellent service

3 november 2025
Logotyp för Protyre Autocare - Dumfries

Svar från Protyre Autocare - Dumfries

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

Great Service

Always great service at Protyre in Dumfries. The reception staff are always helpful and efficient and the work is done quickly.

15 oktober 2025
Betygsatt 5 av 5 stjärnor

Always good on price

Always good on price, friendly reception, job done , all very efficient

22 oktober 2025
Logotyp för Protyre Autocare - Dumfries

Svar från Protyre Autocare - Dumfries

Hello John​,

We would like to thank you for sharing your feedback regarding the service you received at our Dumfries branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 2 av 5 stjärnor

Very friendly but unfortunately…

Very friendly but unfortunately couldn’t fit my tires said I needed smaller ones on but I did order the correct size, left both of my front tires badly scratched & dented, went to my car dealer to confirm tire size & said I did order the right ones, had to go some where else in the end who fitted them no problem

24 oktober 2025
Omdöme utan inbjudan
Logotyp för Protyre Autocare - Dumfries

Svar från Protyre Autocare - Dumfries

Dear Sarah Logan,

Thank you for taking the time to bring this to our attention. We are sorry to hear this happened.

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kindest regards,
Georgia
Customer Care - Protyre

Betygsatt 5 av 5 stjärnor

Perfect service.

Exactly what was required and carried out efficiently and pleasantly.

24 oktober 2025
Logotyp för Protyre Autocare - Dumfries

Svar från Protyre Autocare - Dumfries

Hello Maurice,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

Incomparable service, a delight in every way

The service was incomparable, friendly, caring, competent and civilised... also cheerful. The second time I have used Denton Tyre Centre, and will be the only one for the future. They deserve all the accolades available. Thank you, Kevin, and your team.
What a joy to discover genuine, old-fashioned personal service.

22 oktober 2025
Logotyp för Protyre Autocare - Dumfries

Svar från Protyre Autocare - Dumfries

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Betygsatt 5 av 5 stjärnor

Helpful

Helpful, speedy and efficient. Thank you.

15 oktober 2025
Logotyp för Protyre Autocare - Dumfries

Svar från Protyre Autocare - Dumfries

Hello Susan,

We are so happy to hear that our service was helpful, speedy, and efficient for you. Thank you for your positive feedback; we appreciate it.

Best regards,
Eddie
Customer Care - Protyre

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