I have bought tyres from Protyre Blandford for many years because of good service and fair pricing. This week there was a problem with the new wheels I had arranged to be fitted with tyres. The frie... Se mer
Plats
Byt platsUnit 9b Sunrise Business Park, Shaftesbury Road, DT11 8ST Blandford, Dorset, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
ProTyre / Blandford Tyre are my go-to place for anything tyre or wheel related on my 2014 Audi A4 Avant quattro and my 2004 Toyota MR2 Roadster. The team are friendly, efficient and helpful, and they... Se mer
Företaget har svarat
I returned for 4 tyre changes after receiving excellent advice from them a few months previously. Efficient service, polite, good choice of tyres and would highly recommend.
Företaget har svarat
I bought two new reasonably priced tyres which meant older tyres were rotated. Then I was charged £25 extra to balance all four wheels instead of just the two fitted with new tyres.
Företaget har svarat
Företagsinformation
- Däckverkstad
- Försäljare av bromssystem
- Försäljare av bilbatterier
- Bilbesiktning
- Bilservice
- Hjulinställning
Om Protyre Autocare - Blandford
Skrivet av företaget
Skrivet av företaget
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Kontaktuppgifter
Unit 9b Sunrise Business Park, Shaftesbury Road, DT11 8ST, Blandford, Dorset, Storbritannien
- 01258 480181
4,8
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Provided excellent customer service…
Provided excellent customer service from start to finish.
8 oktober 2025
Svar från Protyre Autocare - Blandford
Hello Robert,
We appreciate you taking the time to share your positive experience. We're so glad to hear you received excellent customer service from beginning to end.
Best regards,
Eddie
Customer Care - Protyre
I had great customer service when had…
I had great customer service when had car done for new tyres & tracking.
1 oktober 2025
Svar från Protyre Autocare - Blandford
Hello,
We're happy to hear that your experience was efficient, honest, and thorough. We appreciate your positive feedback!
Best regards,
Eddie
Customer Care - Protyre
First class service as always Thank you
29 september 2025
Svar från Protyre Autocare - Blandford
Dear John Benjafield,
We appreciate you taking the time to leave us this five-star review.
We're happy you were pleased with our first-class service. at our Blandford branch.
We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer Care - Protyre
Good knowledge and service.
26 september 2025
I took my car in late on afternoon
I took my car in late on afternoon, was given an approximate price and my exhaust was replaced next day. No hassle at all and a week sooner than my usual garage could do it
22 september 2025
Svar från Protyre Autocare - Blandford
Hello Marion,
We would like to thank you for sharing your feedback regarding the service you received at our Blandford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Great service , left everything clean and tidy . No problems at all.
22 september 2025
Svar från Protyre Autocare - Blandford
Dear Steven Wheeler
We appreciate you taking the time to leave us this fantastic review!
We're happy to hear that you were satisfied with our service at our Blandford branch and the cleanliness.
We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer Care - Protyre
I have used Protyre Blandford for a…
I have used Protyre Blandford for a long time, never a problem, nice staff and recently have done up the waiting room and ungraded their coffee machine which makes super coffee and is complementary, what is there not to like
19 september 2025
Svar från Protyre Autocare - Blandford
Hello Mr Watson,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Blandford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great All Round
Friendly, knowledgeable counter staff. Skilled workshop staff. Never had a problem with the Blandford centre. Always charge for what you need not what they want you to buy. I will continue to use them in future.
10 september 2025
Mystery of missing tyres sorted!
Always rate a company on how they deal with a problem as and when it arises. For some reason tyres ordered on line took 3 attempts to get delivered. In this case Rob the manager of Protyre Blandford did his best to sort the problem thus retaining
me as a customer.
8 september 2025
Svar från Protyre Autocare - Blandford
Dear Mark Gaston,
Thank you for taking the time to raise your concerns. We are sorry to hear that the tyres that you had ordered did not arrive in time for your appointment.
We would like the chance to investigate into this matter further for you, therefore we have brought this to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further with you.
Kindest regards,
Georgia
Customer Care - Protyre
Extremely proficient
Extremely proficient, fast and reliable service. Polite and helpful staff.
5 september 2025
Good service fitted me in to replace my…
Good service fitted me in to replace my battery with the hour
1 september 2025
As a new driver I was quite nervous
As a new driver I was quite nervous taking my car to the shop, Brian and the garage were super helpful and sweet they made sure my car was quickly foxed before a long drive and explained everything that Wes needed/ had been done.
29 augusti 2025
Omdöme utan inbjudan
Nice new waiting room and
Nice new waiting room and , the new tyres on and tracking readjusted
29 augusti 2025
What a change!
I'm used to this place being friendly and customer-focused. What has gone wrong?
1 - I received a call asking me to move my appointment, because they like to run appts on the half hour (never mind the customer, I guess)
"How long will it take?"
"You have an hour slot" - not the answer to my question, so I'm now less inclined to help.
"I know I have an hour slot, but how long will it take"
"You have an hour slot"
"Sorry, I can't move the appointment" - If you had told me it would take half an hour, I could have helped.
"You can't move the appointment?"
"No"
"You can't move the appointment by half an hour?"
"No"
"Do you have a locking wheel nut?"
"yes"
"Can you put it somewhere easy to find?" - This felt like an odd question as I was driving my car to the garage.
"Yes"
"Can you put it somewhere easy to find?"
"I'll put it on the passenger seat"
I would have cancelled the order if I had time, you lost the aircon regas and MOT though.
I turned up at the garage and waited some time, without acknowledgement at the desk, until the person finished some paperwork, a few files, it looked like. But I was offered a coffee!
A chap from the garage was at the coffee machine, so I waited for him, and then another chap from the garage stepped in front of the coffee machine, so then I had to wait for him as well. The coffee machine had no milk, one sip and in the bin it went.
The tyres were replaced in half an hour (yes, really!) I'm yet to check the pressures, but I do wish I had taken videos of my wheels before the tyres were changed.
All the team in here look so thoroughly unhappy, and it feels like their unhappiness is reflected in the service I received, @ £330 for 2 tyres, I wasn't buying budget either.
You've lost a customer; I won't be back.
27 augusti 2025
Svar från Protyre Autocare - Blandford
Dear Richard Gordon,
Thank you for sharing your concerns. We are sorry to hear that your recent visit to our Blandford branch has not been a positive one for you on this occasion.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
The staff were so helpful and friendly
The staff were so helpful and friendly. Went above and beyond with my coolant situation as well.
25 augusti 2025
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