Prospero Health & Social Care Omdömen 

22 Jul 2025 Sonia? I have to agree with her review

I am about to finish my contract and was looking for work. Applied a few months ago and then applied in November 2025. Heard nothing. If thats how they treat potential candidates how are they when you finally sign to them. No thanks warning heeded

I called the London office to see if they have family work available in the Slough area (I have extensive experience in family work) I spoke with M, he informed me that they have work available and gave me a name B to forward my CV to which I did. I did not hear back so I called the office and was put through to B, the phone rang but didn’t go to voicemail.
I called again and spoke to R (she answered the phone outside as I couldn’t hear her due to the wind!) she said I can forward my CV to her. The reply I received from R felt dismissive & inconsistent with the conversation I had with M.
She had the audacity to advise me to gain six months of residential care experience before being considered!! The response was unprofessional and she came across immature in her position.

I have complained and funnily enough no one has got back to me!

I would not recommend this agency at all. Right from the outset my experience with Prospero has been unprofessional and dismissive.

I would like to thank Sandie for her help and support.
She was very efficient and friendly

I have been reading the reviews I am shocked at what so called professionals have been writing about other colleges its shocking to read.and lots of lies being told this is unprofessional and should be addressed by management and not for the world to read
Some people stating there have been registered managers should know better.and not behave in a unprofessional manner
I myself have not had a good experience with this company too much gossip from unprofessional so called experienced staff talking about other professionals we are there to safeguard the young people we work with

Prosperou is the best agency that I have worked for in my 8years of doing support work. Prosperou care quality is the best and prosperos treat staff with respect and prompt reply messages.

It's been good working with Prospero Birmingham the management have been really supportive, good listener and active response to issues, create a good working environment for staffs and clients.
I will always love and continue to work with them.

Management are approachable and appreciative, I have dealt with Birmingham and Liverpool mostly. I have built up a great working relationship with them. Support workers are fun and caring and put the children/young person first.

It's great working for Prospero because of the possiblities of meeting and working with different people from different backgrounds . I love working with Children that's why I like the job and the job gives more time to do my own Business.

Chelmsford Branch

Having worked with Jeanette and Sydney over the last 15months in the capacity of providing support for various placement. My team under their supervision have impacted the lives of several families and YP in multiple crisis suitation and achieved intervention and conflict resolution for many Local Authorities in Essex , Cambridgeshire and Norfolk .

Brilliant and Lovely place to work, managers are loving and understand their job…good pay and good environment to work. Thanks Sydney and Jeanette 👊

I have been working with Prospero since 2016. I have really enjoyed working with the company.
When I have an issue, I always contact my consultant who always listens to my concerns and will do her best to resolve it. Trainings are given on time to make sure work is with excellence.
Infact, I've recommended my friends already.
I am working on a package for a year now, that we started from the scratch. I'm working with a team, that is the best. Of course there has been challenges along the way, but we always overcome them. The payroll team are also very efficient. I come to work ready to give my best all the time.

Regards

Kwaku

Prospero at Birmingham always coordinated, pay attention to information, excellent team and great place to work.

Prospero is an organisation where an individual can grow and gain more experience as they conduct training for support workers.

Although, some jobs can be challenging but the manager Marie constantly encourage/ commend staff, she is very intelligent and professional.also, Megan is always respectful and proactive. Marie and Megan makes the job enjoyable, with a great salary.😊

Prospero is a great company, family oriented and teamwork.

Working with Prospero Birmingham has been a fantastic experience with lots of team-work. I like it here!

Prospero provides support for some of the most marginalised and hard to reach young people and their families in the country. Which, other institutions may find too challenging to handle.

Prospero rises to the challenge to bring back the clients from the cliff edge and put the feet on solid ground where more supports agency and less formal support structure are able to engage with them again and have a meaningful impact.

Prospero does this through it wide range of professionals and it flexibility. It is able to put a team together that will most needs and challenges of the the young person. Whether, it is due mental health, addiction, ASB, Criminal justice. You name it Prospero will bring together the team that will meet that need.

This in the numerous examples they have to the credit. Some of which I have experienced and been involved in

Unfortunately, if you want to work for Prospero Health and Social Care - London Branch, think again. You better watch your back. You will find there is underhand tactics going on with the staff on the ground and the London Office staff. I reported several safeguarding concerns which were ignored by the office management. Then be accused of safeguarding concerns that are NOT true. It's disgusting how the office staff think it's funny to make false allegations.
STEER CLEAR OF THEM!!!

To Ashleigh Laugharne at the Liverpool branch, I just wanted to say a huge thank you, it has been such a smooth onboarding with you. Thanks for all your hard work in getting me Signed off and keeping on top of communication. I look forward to working at prospero because of the experience I had with you.

Excellent Agency to work for. I would say it’s quite very difficult getting into the system unlike other agency but after getting through I came to realise that they wanted all checks to be done. I mean thoroughly. Prospero has good trainings and they take good care of staff. Tony and Jack kudos.
I would gladly recommend Prospero Health and social care.

I had an unfortunate and frustrating experience with the organization. The recruitment process initially went smoothly until I was handed over to a compliance officer. Despite having a clean DBS and providing at least four references, including my current employer, who all promptly provided their references, my application has been stuck in limbo since May 2023. The delay stems from an agency I previously worked for refusing to respond to the reference request.

What makes this situation even more baffling is that the organization already possesses three/four reference responses, including one from my university's personal tutor. I went above and beyond by supplying the team with payslips and even a P45 from the agency, but it seems all my efforts have gone to waste.

The most distressing part of this ordeal has been the stress associated with the extensive documentation and training I underwent, with nothing to show for it. I strongly believe that the compliance team would benefit from additional training on how to approach situations with more flexibility, tact, and reasonableness.

It's disheartening to think that my application remains incomplete due to another agency's refusal to cooperate.

I just requested for erasure of my data with the organisation and the same compliance officer finds it amusing sending me smiley emoji despite her mean action towards my application.

It’s been a very smooth and superb experience with Prospero Manchester, the staff are down to earth. They are specially trained with empathy and understanding. You are the best!!!