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TrustScore 4.5 av 5

4,6

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Great team and deals available. Second time using Property Hub for our BTL purchases. Highly recommend their professional services.

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Betygsatt 5 av 5 stjärnor

I am on the verge of buying my 2nd property through Propertyhub which is due to exchange in November and complete in February 27 having previously completed on one in November 2024. The education piec... Se mer

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Betygsatt 5 av 5 stjärnor

The Property Hub Pulse emails, podcasts and YouTube videos are all really wonderful sources on information. Rob D and Rob B are really knowledgeable, clear, honest and passionate, but not pushy or m... Se mer

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Betygsatt 5 av 5 stjärnor

We used Property Hub as a great resource to learn more about property investing before purchasing our first BTL through their Property Hub Invest service. They made the process so straightforward;... Se mer

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Företagsinformation

  1. Fastighetsinvestering
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  3. Investeringsbolag
  4. Investeringstjänst

Skrivet av företaget

We believe that to succeed in property, you need to arm yourself with the right knowledge and work with the best people. That’s why we created Property Hub. Property Hub is the UK's leading provider of property investment education and home of The Property Podcast. Our mission is to empower investors to achieve financial freedom through smart property investment strategies. With a team of experienced investors and industry experts, we focus on educating our community via podcasts, webinars, books and courses, to allow them to identify profitable opportunities and make informed investment decisions. But Property Hub is more than just education. Through Property Hub Invest we source off-market, discounted properties from some of the top house builders and developers in the UK. Our dedicated team hand-hold clients through the entire process: from reservation to getting the property let. We have a genuine desire to see our community of investors build lasting wealth, and we work hand-in-hand by helping them achieve just that. Whether you're a novice or a seasoned investor, Property Hub offers the tools, guidance and investment opportunities to start and build your portfolio and achieve your financial goals.


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4,6

Utmärkt

TrustScore 4.5 av 5

443 omdömen

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(443)

39 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Excellent Service and Developments

PropertyHub Invest is an excellent way to build your buy to let property portfolio. We have used the team for our latest purchase in Halifax and the process was seamless as a result of the extensive support provided by the PropertyHub care team. I would definitely recommend them to purchase your next off-plan property.

15 juni 2024
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Svar från Property Hub

Thanks for the kind words and for going out of your way to leave us a review, Jonathan. The whole team really appreciate your feedback and we hope to work again with you soon!

Betygsatt 5 av 5 stjärnor

Huge thanks as always to Property Hub

Huge thanks as always to Property Hub! The entire team are always so helpful and friendly, would highly recommend!

17 maj 2024
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Svar från Property Hub

Thanks for the kind words and for going out of your way to leave us a review. The whole team really appreciate your feedback and we hope to work again with you soon!

Betygsatt 5 av 5 stjärnor

Property Hub were great!

We used Property Hub as a great resource to learn more about property investing before purchasing our first BTL through their Property Hub Invest
service. They made the process so straightforward; someone was always on hand to answer any questions, big or small and really justified the fee. We will definitely be using them again.

Thanks to everyone on the PH team, but special thanks to Jawaad who was super responsive, and to Steve who helped educate us further at the start.

28 juni 2024
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Svar från Property Hub

Your review has made our day! Thanks again for taking the time to share your experience. We’re so happy that you enjoyed working with us and we look forward to working with you again!

Betygsatt 1 av 5 stjärnor

My experience..

Purchased a property through Property Hub Invest after being a long time listener of the Property Podcast.

The introduction and the strategy meeting was very good, I was excited.

I decided to move ahead with a deal in Liverpool’s Baltic Triangle, a place tipped for capital growth by Property Hub Invest. This property was purchased off plan, with a 10% deposit, which I was comfortable with.

Unfortunately covid then hit, rocking every market imaginable. This of course wasn’t Property Hub’s fault, however their mortgage broker and their team handled it very badly. Due to the change in circumstances, some people who went through with this development lost their deposit, luckily I managed to get funding but I did have to find an additional £15,000 to put in the deal. Again, I understood this wasn’t Property Hub Invests fault, it was just handled very badly, slow reply times, no returned called etc.

Once the property was ready, there was a very long list of issues, which eventually got sorted one by one.

The developer has since gone bust, therefore not liable for anything that goes wrong in the building.

I’ve had the property tenanted ever since, which is great. The rent has also increased each year since I bought it, which again is great.

The property was advertised as being worth £145k at market value and I purchased for £128k. I’ve literally just got off the phone to a couple local estate agents and they suggest the property is worth £140k now - not great. The agent also said to me that they’ve tried to sell a few properties in this block and due to the high amount of investors in the area, the lenders are struggling to lend on it, that coupled with high interest rates currently, it’s a difficult sale.

I paid £5k for the sourcing of this! I thought the fee was very expensive but due to the trust I felt I had, I was happy to proceed with the hope the capital appreciation would level out the playing field.

Overall, the deal is ok. Would I buy it again if I had all the figures in front of me? No.

Would I use property hub invest again? No.

I felt the projected numbers weren’t accurate and when I needed reassurance and solutions to the various problems that came up, they weren’t there.

I don’t think they are a bad company, it was a very difficult situation but I can’t help but feel let down unfortunately.

I would’ve been better off buying a 2 up, 2 down house, without a sourcing fee.

Proceed with caution.

25 augusti 2023
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Svar från Property Hub

Thanks for being a longtime Property Podcast listener and for giving Property Hub Invest a go. We're genuinely pleased to hear that the introduction and strategy meeting got you excited – that's exactly what we aim for!

Now, let's address the elephant in the room: that 1-star review. We understand your frustrations, and we're disappointed your experience hasn’t lived up to your expectations.

Property investment can be a bit like British weather – sometimes sunny, sometimes rainy, and occasionally you get caught in an unexpected storm. In this case, that storm was named COVID-19.

That pandemic threw a spanner in the works for everyone, including our mortgage broker team. Communication could have been better, and for that, we're genuinely sorry.

Now, let's look at some positives (because there's value in balanced feedback). You've had consistent tenants, and the rent's been increasing each year. That's pleasing to hear, and I am sure those increased rental profits are welcome. It’s a great location and I am not surprised rental demand is strong.

Even though the developer went bust, we were still able to navigate you through that tricky situation and although the couple of valuations you’ve had haven’t been as high as you’d hope, you’ve still made money compared with your purchase price.

Property values can be unpredictable, but it's important to remember that property investment is typically a long-term game. Give it time, and the results might surprise you positively.

We're not claiming perfection – no property investment company is. But we are committed to continuous improvement. We've taken your feedback on board and made serious enhancements to our communication and support processes.

Regarding the 1-star review, we're not asking for a complete turnaround. But given the positive aspects you've mentioned – the initial excitement, consistent tenants, rising rent – perhaps you might consider if it truly reflects your overall experience? Just a thought to ponder.

We're always open to further discussion about your experience. We're keen to learn from every investor interaction, aiming to turn challenges into future success stories.

Thank you again for your honest feedback. It's investors like you who keep us striving for better, and in the property game, that's invaluable.

Best wishes

Rob Bence

Betygsatt 5 av 5 stjärnor

Very helfpul and responsive care team

I bought a flat with property hub and the team helping with the purchase and through the process of getting the property ready to be let out is very good, helpful and responsive

20 juli 2024
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Svar från Property Hub

Thank you so much for the kind review! Your support really means the world to us, and we're dedicated to ensuring your future experiences with us are just as positive.

Betygsatt 5 av 5 stjärnor

This is my first time buying property…

This is my first time buying property through a sourcing company, and Property Hub made the whole process very easy and stress-free. I’ll intend to make my future purchases through them.

20 juli 2024
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Svar från Property Hub

Your review has made our day! Thanks again for taking the time to share your experience. We’re so happy that you enjoyed working with us and we look forward to working with you again!

Betygsatt 5 av 5 stjärnor

Two properties bought and rented, I'm very happy!

I've just completed on a house and a flat with Property Hub in two different locations/developments. The house completed pretty much to the day of the date that I was originally given. The flat was delayed by a few months, but that wasn't down to Property Hub at all.

For both purchases, the communication, resources, advice and process to purchase has been exceptional. I can't fault it! I've been kept proactively informed throughout, and any time I've had a question or issue they've responded very quickly and effectively.

My properties are fully managed by the letting agents recommended by Property Hub. Within 2 weeks of each completing I've had an offer to rent, with one of them renting out at 10% higher than the guide price!

If you're time poor like I am then I highly recommend using Property Hub... if it wasn't for them I'd still be looking to invest in who knows what!

19 juli 2024
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Svar från Property Hub

Thank you so much for the glowing review! Your support really means the world to us, and we're dedicated to ensuring your future experiences with us are just as positive.

Betygsatt 5 av 5 stjärnor

Property hub have delivered more than…

Property hub have delivered more than they promised, and they promised a lot !
Can’t fault them in any way . Knowledgeable, available all the time , friendly .

25 maj 2024
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Svar från Property Hub

Thank you for the glowing review! Your support means the world to us, and we are dedicated to ensuring your future experiences with us are just as positive. Much appreciated!

Betygsatt 1 av 5 stjärnor

Do not trust their valuations

Decided to move forward using the companies services to expand my portfolio and to purchase a 2 bed apartment which they were advertising to me.
They had valued the property at £175k.
They even negotiated a better price with the developer offering me the property for £154k. 

This obviously sounds great but was required to pay a consultancy fee for this up front. When the surveyor finally went to value the property they came back telling us it was worth £140k.

I explained I wasn’t comfortable given the circumstances. I was pulling out of the deal and would like a refund on the consultancy fee. Given the above and taking into consideration the size of the difference 35k from their valuation.

They told me the surveyor was wrong and I should find a new one. Explained given the size of the variation i was not comfortable doing this.
They have refused to refund any of the money.

I would be vary wary using their services, and not pay them any money until what they have told you transpires to be true.

12 juli 2024
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Svar från Property Hub

Hi Nick,

Thank you for taking the time to share your feedback. We value your opinion and are sorry to hear that you were dissatisfied with your experience.

Property Hub is fortunate to have a broad view of the market as we’re exposed to hundreds of valuations each year. And while we respect the expertise of surveyors, it’s important to remember that they are human and, on rare occasions, can make errors in their assessments.

In this particular case, it appears that a single surveyor may have undervalued the property, as this valuation did not align with those of other professionals who visited the site and valued the property at the expected price.

When we see this type of discrepancy, it typically suggests an issue with the surveyor's assessment rather than the property itself.

Because of our experience, we’re well-equipped to recognise when a property has been incorrectly valued and assist our clients in challenging such results.

Before you decided to withdraw from the purchase, our Care Team offered several options to help overturn the valuation at no additional cost to you. This included providing comparable valuations that could have been used to appeal the surveyor’s decision and negotiating extra time with the developer to submit a new application.

We also secured an agreement for the developer to cover the costs of this process. We were confident that had you pursued this route, a second survey would have confirmed the property's true value.

We understand your decision to withdraw from the purchase, but we stand by our original assessment and the services we provided.

Unfortunately, given that the discrepancy lies with the surveyor's evaluation and not with our advice or service, we are unable to refund the consultancy fee.

We do hope that you consider our explanation and give us another opportunity to assist you in the future.

Betygsatt 4 av 5 stjärnor

positive experience

My experience with Property Hub was largely positive. Their communication was excellent, consistently keeping us informed. The team is well-rounded, with access to solicitors, mortgage brokers, and letting agents, which greatly simplifies the process. Although we encountered a hitch when our solicitor had to be changed due to issues with the Land Registry, the transition was handled smoothly. However, I advise approaching their claim of purchasing well below market value with caution and recommend conducting your own research and due diligence.

9 juli 2024
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Svar från Property Hub

Your incredible review has brightened our day. We're so glad to hear that our efforts have made an impact on you. We're excited for the opportunity to exceed your expectations again in the future. Thanks again!

Betygsatt 5 av 5 stjärnor

Highly recommend Propertyhub and the team

I’ve bought three properties via Propertyhub and the first has just completed. Good support throughout. I’ve been able to ask questions and get quick responses. I raised an issue with them about the property (issues aren’t uncommon with property so I wasn’t worried about this) and they worked quickly to resolve. Highly recommend.

8 juli 2024
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Svar från Property Hub

Wow! Thanks for such an amazing review. Your feedback is invaluable to us, and we’re excited to keep providing you with exceptional service.

Betygsatt 4 av 5 stjärnor

Excellent investment company

Honest, reliable and trustworthy.
Definitely will be doing business with Property Hub again

1 juli 2024
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Svar från Property Hub

Thanks for the kind words and for going out of your way to leave us a review the whole team really appreciate your feedback and we hope to work again with you soon!

Betygsatt 5 av 5 stjärnor

Great company and brand

Great company and brand. All content & events are geared towards putting their clients and investors first. Providing them with highly constructed and valuable information.

The recent Select Members meet-up in Manchester was excellent. Came away positive and with a smile on my face.

5 juni 2024
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Svar från Property Hub

Thanks for taking the time to leave such a kind review for us! Your feedback is massively appreciated, and we look forward to continuing to exceed your expectations in the future. Thank you!

Betygsatt 5 av 5 stjärnor

I would highly recommend Andrea in…

I would highly recommend Andrea in particular and the Propertyhub. Great to deal with, diligent, goes that extra mile, efficient and nothing is too much bother.

15 maj 2024
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Svar från Property Hub

Thanks for the kind words and for going out of your way to leave us a review. The whole team really appreciate your feedback and we hope to work again with you soon!

Betygsatt 1 av 5 stjärnor

It seems they start again

BE AWARE, they just started again. I have all the emails etc.

It seems they start again. Google the name

Worst property management agency…

Did you inform your clients that you sold the Letting side? Also, why did you sell it? Because of the mismanagement, the whole company had.

This review is just to make other people aware, before they invest.

1 september 2023
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Svar från Property Hub

Thank you for bringing this to our attention. There's clearly been some confusion, and we'd like to set the record straight.

First and foremost, we need to correct an important point: we did indeed inform all our clients when we sold our lettings management company to Lomond Group in 2022. We take our communication responsibilities seriously, and we wouldn't have overlooked such a significant change. We apologise for any suggestion otherwise in our previous response.

Now, regarding your comment about "starting again" - this is genuinely puzzling to us. We're no longer in the lettings management business, full stop. If someone is operating under our name in this capacity, it's not us, and it's something we'd be very concerned about. We'd be extremely interested in seeing any emails or evidence you have of this, as it's crucial we address any potential misuse of our brand.

As for why we sold the lettings side - it was a strategic decision to focus on our core strengths. In the property world, sometimes you need to trim your portfolio to grow in the right direction. For us, that meant concentrating on educating the property investor community and helping investors find great opportunities, which remains our passion and expertise.

We appreciate your desire to inform others, but it appears there's been a misunderstanding about our current operations.

Here's what we propose:

1. If you have any evidence of someone claiming to be us in lettings management, please share it. We're as eager as you to get to the bottom of this.

2. We'd greatly appreciate if you could update your review to reflect the correct information. We're not asking for a glowing testimonial, just a fair representation based on the facts.

We remain committed to the property investment community and to helping investors succeed. We've simply shifted our focus to areas where we can add the most value.
Thank you again for raising this issue. In the property world, accurate information is crucial, and you've helped ensure that's what people are getting about us.

Betygsatt 5 av 5 stjärnor

Very helpful team

Very helpful team, with great resources. Steve called me and spoke to me for nearly an hour about my options and various routes - I found his advice and additional resources extremely helpful and informative. It’s also useful that the team speak from experience and are well versed in the most recent regulation and best practices!

21 maj 2024
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Svar från Property Hub

Thanks so much for your positive review. It's always nice to know that we were able to make a difference. If you need anything in the future, you know where to find us

Betygsatt 5 av 5 stjärnor

The Properyhub difference

To be frank, our encounters with the UK side of business ease haven't been up to scratch. Hailing from the Netherlands, we've grown accustomed to a different standard of customer service. We're used to prompt responses, quick turnarounds, and getting things right the first time around. The constant hassle of sending documents back and forth for mortgages never ceases to astound us.

So, what's with the five-star review, you ask?

Propertyhub is the total opposite of all these experiences! They're the complete antithesis of all these frustrations! Always swift to respond (within a day is pretty standard), and if a Teams meeting makes more sense, they'll suggest it rather than dragging their feet with emails.

During our last property purchase, the lender made life incredibly difficult, demanding payslips and POA's with specific criteria. When we aired our grievances to one of our contacts at Propertyhub, they kicked things into high gear within 48 hours. And what's more, they were just as dissatisfied with the lender's service and promptly removed them from their panel to spare others the same ordeal. Now, that's what I call looking out for your clients and taking their feedback seriously.

We're not sure if it's appropriate, but we'd like to extend our heartfelt thanks to Andrea and Jawaad for their invaluable support. They're real gems, truly empathetic souls.

Meanwhile, we reckon Propertyhub must be getting tired of our glowing reviews. Every chance we get, we sing their praises until we're blue in the face. But, they stand head and shoulders above the rest of the UK companies out there. And the beauty of it? They only collaborate with like-minded companies, so their recommended brokers and solicitors are top-notch too.

That's why we jumped at the chance to become shareholders. We wholeheartedly believe in this company and its business model.

8 maj 2024
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Svar från Property Hub

Hi Remco, thank you so much for your kind words and your lovely feedback for the team!

We look forward to working with you further in the future and to continuing to exceed your expectations in the future. Thank you!

Betygsatt 5 av 5 stjärnor

Great insights

Rob and Rob offer great insights into the world of property investment and this latest call was no exception.

4 april 2024
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Svar från Property Hub

Thank you for the positive feedback - we aim to continue to providing you with exceptional education.

Betygsatt 5 av 5 stjärnor

Great food for thought

Great food for thought and some good advice on strategy approach and definition.

4 april 2024
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Svar från Property Hub

Thanks for the kind words and for going out of your way to leave a review for us. The whole team really appreciate your feedback and we hope to work again with you soon!

Betygsatt 5 av 5 stjärnor

Great content for newbie property investors

I really enjoy the content put out by Rob and Rob. It is informative and practical advice that can be adapted and used by all property investors. Also appreciate that there are no hard sales pushes, unlike others in the industry.

4 april 2024
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Svar från Property Hub

Hi Tina, thank you for taking the time to leave such a nice review! We really appreciate your feedback and we hope you continue to enjoy our content!

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