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Property Hub Omdömen 

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TrustScore 4.5 av 5

4,6

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Great team and deals available. Second time using Property Hub for our BTL purchases. Highly recommend their professional services.

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Betygsatt 5 av 5 stjärnor

I am on the verge of buying my 2nd property through Propertyhub which is due to exchange in November and complete in February 27 having previously completed on one in November 2024. The education piec... Se mer

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Betygsatt 5 av 5 stjärnor

The Property Hub Pulse emails, podcasts and YouTube videos are all really wonderful sources on information. Rob D and Rob B are really knowledgeable, clear, honest and passionate, but not pushy or m... Se mer

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Betygsatt 5 av 5 stjärnor

We used Property Hub as a great resource to learn more about property investing before purchasing our first BTL through their Property Hub Invest service. They made the process so straightforward;... Se mer

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Företagsinformation

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Skrivet av företaget

We believe that to succeed in property, you need to arm yourself with the right knowledge and work with the best people. That’s why we created Property Hub. Property Hub is the UK's leading provider of property investment education and home of The Property Podcast. Our mission is to empower investors to achieve financial freedom through smart property investment strategies. With a team of experienced investors and industry experts, we focus on educating our community via podcasts, webinars, books and courses, to allow them to identify profitable opportunities and make informed investment decisions. But Property Hub is more than just education. Through Property Hub Invest we source off-market, discounted properties from some of the top house builders and developers in the UK. Our dedicated team hand-hold clients through the entire process: from reservation to getting the property let. We have a genuine desire to see our community of investors build lasting wealth, and we work hand-in-hand by helping them achieve just that. Whether you're a novice or a seasoned investor, Property Hub offers the tools, guidance and investment opportunities to start and build your portfolio and achieve your financial goals.


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4,6

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TrustScore 4.5 av 5

443 omdömen

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Betygsatt 5 av 5 stjärnor

A True Masterclass

I can’t recommend the masterclass highly enough. I’d understood parts of these principles before, but seeing them clearly structured and demonstrated was incredible—truly mind-blowing

20 november 2025
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Svar från Property Hub

We’re thrilled to hear that the masterclass helped bring clarity and structure to the principles you’d already been exploring. Rob & Rob will be delighted to know it made such an impact, and we’re so glad you found the session truly valuable.

Betygsatt 5 av 5 stjärnor

Masterclass

Excellent information delivered, very knowledgeable. Great session.

20 november 2025
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Svar från Property Hub

Thanks so much for your feedback! We’re thrilled to hear you found the session valuable - Rob & Rob will be delighted to know their insights made a difference, and we hope to see you at another masterclass soon!

Betygsatt 5 av 5 stjärnor

Well Worth Your Time

I've attended many online property seminars and they generally tend to follow a pattern. The host tells you about their journey, which tends to start with "I was broke and in thousands of ££'s of debt, but now a few months later I'm a multi=millionaire." They then spends the final minutes selling you an in-person seminar that will cost you an extortionate amount of money - I suspect this is how they've become, or are trying to become multi-millionaires. THIS WAS NOT THE CASE with Property Hub. From the very beginning the guys let you know where you needed to be situation-wise in order to pursue a career in property with their help. Rob & Rob then went through the various property strands you could explore and how they could help you, using a series of simple but effective slides to highlight their points. I was particularly impressed with their 3 non-negotiables when they're looking at deals. There were slides on strategy as well as some hard truths on what to expect in terms of time when investing.
I now know that I'm not going to get that Aston Martin within a few months of investing in my first property but could get it eventually. So, next time they do an on-line seminar I would urge you to book your place, the guys are great and you'll come away with a lot more useful information than you started with.

20 november 2025
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Svar från Property Hub

Thanks so much for taking the time to leave such a thoughtful review! We’re thrilled to hear that the webinar stood out and provided clear, practical guidance on property investing. At Property Hub, our goal has always been to give honest, free education and actionable advice that helps people make informed decisions - without the pressure of a hard sell.

Rob & Rob have spent years building their experience in the property industry, and it’s wonderful to hear that their expertise and straightforward approach came through during the session. We’re especially pleased that the strategies, non-negotiables, and honest insights around time and effort resonated with you - understanding the realities of property investing is a key part of making sustainable progress.

Your feedback is hugely encouraging and reinforces why we do what we do: helping people navigate property investment with clarity, honesty, and practical tools.

Thanks again for your kind words and recommendation, Wes.

Betygsatt 5 av 5 stjärnor

Really well put together webinar…

Really well put together webinar clarity of information and processes involved in all areas of property purchase and portfolio growth that suited both the novice and more experienced investor

20 november 2025
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Svar från Property Hub

Thanks so much! We’re thrilled that the webinar gave clear insights and practical guidance for investors at any stage. Glad you found it valuable!

Betygsatt 5 av 5 stjärnor

Genuine and informative

Brilliant information from knowledgeable presenters without any hard sell (in fact no real sell at all, just a suggestion at the end to use their services if you think appropriate).
Time well spent if you are at all interested in property as an investment.

20 november 2025
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Svar från Property Hub

Thanks so much for the review! It’s great to hear you found the content genuinely useful. Keeping it high-value and free from any sales pitch is something we take seriously, so we’re glad that stood out. Really appreciate you joining us.

Betygsatt 5 av 5 stjärnor

Best free property advice available

So delighted that I came across Rob and Rob on spotify podcasts. Signed up to the webinar that was last night 20th November 2025 and so refreshing that it was packed with such useful information and no hard sales talk to force you into something you might not be ready for. The clear way they explain the property ownership benefits really helps simplify the information. Amazing work guys, many thanks for all the free information and please keep up the Amazing work

20 november 2025
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Svar från Property Hub

We’re so happy to hear you enjoyed the webinar and found the information clear and genuinely useful. We always want people to feel educated rather than pressured, so it’s great to hear that came across. Thanks for the kind words about our free content — we’ll definitely keep it coming!

Betygsatt 5 av 5 stjärnor

Transparency and Integrity

I've been following Rob Dix and Rob Bence for at least 8 years. I've listened to every podcast episode and read every book. Their knowledge has grown over the years and they are not afraid to change their opinions in light of new information. Their openness over the years is how they have build up their trustworthy reputation. My property business would not be where it is today without their influence. They have taught me to think like an investor as well as keeping me on track as a self managing landlord. They have even sparked an interest in global economics, thanks for that MR D! haha!

20 november 2025
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Svar från Property Hub

Wow - thanks so much for your incredible support over the years! It’s amazing to hear how much our resources have helped shape your property success and journey. We’re truly grateful to have such engaged and loyal members of the Property Hub community like you, and it’s inspiring to see how far you’ve come. We’ll be sure to let Rob D know he’s officially sparked a new love for global economics 😄

Betygsatt 5 av 5 stjärnor

A real-world insight to property growth

Some real-world insights into the main contributors of property-growth along with valuable action points to follow.

20 november 2025
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Svar från Property Hub

Thanks for taking the time to leave a review! We’re thrilled to hear you found the insights practical and the action points easy to apply. We love helping people take real-world steps to grow their property portfolio, so your feedback really means a lot.

Betygsatt 5 av 5 stjärnor

When it comes to property Rob and Rob…

When it comes to property Rob and Rob have nailed it.
The only people I trust and are so genuine and nice people.

20 november 2025
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Svar från Property Hub

Thanks so much for taking the time to leave another review, John - it really means a lot to us. Building honest, helpful relationships is at the heart of what we do, so feedback like this genuinely makes our day.

Betygsatt 5 av 5 stjärnor

the interactions with the team at…

the interactions with the team at property was always very professional. There was no high pressure selling and I got the sense that the team here was looking to build long term partnership. It didn’t work out this time but I will be looking for other opportunities to through them.

8 oktober 2025
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Svar från Property Hub

Thank you, we’re really glad to hear you felt supported by our team. While it didn’t work out this time, we look forward to helping you explore other investment opportunities in the future and staying in touch!

Betygsatt 5 av 5 stjärnor

Knowledgeable, supportive and genuinely interested in my goals

I had a fantastic experience with Lauren at Property Hub Invest. She was incredibly knowledgeable and took the time to understand my situation and long term goals. I never felt rushed or pushed, just supported and well advised. It's so refreshing to speak to someone who genuinely wants to help you make the right decisions for your circumstances. Highly recommend!

24 oktober 2025
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Svar från Property Hub

Thank you for your positive feedback! We’re so glad Lauren made the process feel supportive and pressure-free. Helping investors make the right decisions for their goals is what we’re all about - and we’re always here to support you on your property journey.

Betygsatt 5 av 5 stjärnor

I've been working with Property Hub to…

I've been working with Property Hub to grow my portfolio over the last 4 years. We've purchased some great deals that are performing well. Our portfolio manager,Steve is always on hand for advice or any questions.
The care team, Andrea Robyn Zoe and David are always there to help out with any problems

20 oktober 2025
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Svar från Property Hub

Thank you for your continued trust over the past four years Dharmesh! It’s fantastic to hear your portfolio is performing well and that Steve, Andrea, Robyn, Zoe, and David have been such great support. We'll pass your kind words on to the team.

Betygsatt 5 av 5 stjärnor

Very good company

Very good company, takes the worry out of buying a home, very helpful, very informative, are with you every step of the way and have lots of useful, tips, podcasts, videos etc
Very experienced, professional service, a big Thank you to Chris Parker for all your help and expert advise , friendly service.

7 oktober 2025
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Svar från Property Hub

Thank you, we really appreciate your kind words! It’s great to hear our resources and guidance helped take the worry out of buying a home. We’re always here to guide you every step of the way.

Betygsatt 5 av 5 stjärnor

Excellent service!

I’ve recently purchased another property through Property Hub Invest – my fifth so far – and once again, the experience has been excellent. They make the whole process completely hassle-free and are there to support you every step of the way.
From helping you choose the right property, to organising solicitors, mortgage brokers, snagging, and letting agents, everything is taken care of. Martin, my portfolio manager, is incredibly knowledgeable and always helps me pick the best plot within each development. Andrea has also been fantastic, always there to answer any questions and provide solutions, ensuring the purchasing process went smoothly from start to finish.
I’ve had a great experience with Property Hub and will definitely continue working with them in the future. Highly recommended!

6 oktober 2025
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Svar från Property Hub

Wow – your fifth property with us! Thank you for your continued trust.

We’re thrilled Martin and Andrea made the process hassle-free. Taking care of the tricky bits so you can grow your portfolio with confidence is exactly what we aim for.

It’s fantastic to hear you’ve had such a positive experience, and we can’t wait to support your next property journey!

Betygsatt 5 av 5 stjärnor

Amazing experience

Amazing journey with PropertyHub to do property investment in the UK. Lauren has been very helpful and provide massive supports and suggestions for me, while Andrea has helped me ensuring the exchange of contracts gone smoothly. Absolutely pleased and hope I can work with them again very soon.

17 juli 2025
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Svar från Property Hub

Thanks so much for your amazing review! We’re so glad you had such a great experience investing with us. Lauren and Andrea will be so happy to hear their support made things easy for you. We really appreciate you choosing Property Hub and can’t wait to work with you again soon.

Betygsatt 5 av 5 stjärnor

Thanks to Andrew and Property Hub!

I have been investing through Property Hub for around 18 months or so now and I really can’t fault their offering so far! The 2 properties I’ve bought are great and my Portfolio Manager is there any time I need some advice or support. Can’t recommend Andrew Clayton enough if you are lucky enough to have him in your corner! 5 stars from me.

24 september 2025
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Svar från Property Hub

Thanks for your wonderful review, Kieran – and for trusting us with your investments over the past 18 months.

We’ll be sure to share your kind words with Andrew – he’ll be delighted to know his advice and guidance have made such a positive difference. Having a Portfolio Manager there to support you and make the journey smoother is exactly what we’re all about, and it’s great to hear that’s been your experience with us.

Betygsatt 2 av 5 stjärnor

Far from a great experience

I agree with some of the other reviews: the reviews for the educational aspect of Property Hub should be kept separate from the investment business. They are very different.

I have had various dealings with Property Hub and their businesses:

Portfolio REIT – I invested in Portfolio and understood it was a risk, but it was poorly managed. The REIT was losing money due to bad management and excessive spending on the app and admin costs. The decision was eventually made to wind it down. Thankfully, I hadn’t invested a large amount.

Shares in Property Hub – I also invested in Property Hub itself. The shares cannot be sold, no one wants to buy them, and the business has underperformed. The only possible exit is through a sale, which keeps getting mentioned but is years away. Again, glad I didn’t put too much in.

Property purchase – I went through the process of trying to purchase via Property Hub and often missed out with the “fastest finger first” method, which they have changed several times over the years. Previously, you could ask questions on calls (so everyone heard the answers). Now, you can’t.

I did manage to secure one property. They call after 8am the next day, which is hardly convenient for most people — certainly not for me, commuting time. On the call I asked for the cheapest available property, which I understood was available. However, the paperwork later came through a few thousand pounds higher. I was told this was explained, but despite requesting the call recording several times, I never received it. I continued anyway.

I then used my own broker (not their recommended one), who pointed out that buying through Property Hub would restrict my mortgage options. Many cheaper lenders will not accept “property club” purchases, but if you use their brokers this limitation isn’t obvious — they simply match you with lenders they know will accept it. Factoring in all the fees, the real returns were much lower than the cash flow Property Hub had projected. I raised concerns with my “portfolio manager,” but by then I had already paid the £6K fee, making it nearly impossible to pull out. He reassured me that the fee would be offset by price increases and cheaper remortgaging later, but that’s not necessarily true.

Fast forward a few months: my mortgage was approved and the solicitor was progressing, but I had to constantly chase Property Hub for an ETA. Their timelines kept slipping from one vague “couple of months” estimate to the next. They also introduced one managing agent, then weeks later recommended a different one. The process is marketed as “hands-free,” yet when I asked about getting appliances installed, I was told I’d need to buy them myself and arrange delivery/installation once tenants moved in. Not ideal, and certainly not what I expected for a supposedly managed process.

As we got close to exchange, I was suddenly told there was no mains electricity to the property. I was handed a form to sign saying the risks had been explained — but they hadn’t. The developer initially said they’d wait for the connection before completion, but over the following months the story kept changing. I was pressed for completion multiple times with only a week or two’s notice — unrealistic even in the best circumstances. My lender refused to lend without electricity in place, but I was still pushed. Property hubs final suggestion was to switch to a different lender via their broker, but my solicitor wasn’t on that panel. That would have meant restarting the legal process, incurring more costs, and using their brokers. I refused unless the developer covered the fees, which they wouldn’t. Eventually, the developer pulled out.

To be fair, Property Hub did refund their fee, which was the right thing to do. But beyond that, they offered very little help.

I raised a complaint with the developer myself, threatened to go to the ombudsman, and eventually recovered my legal costs directly from them.

While some of the blame lies with the developer, Property Hub’s communication and due diligence were poor, they should have known about the electric. I also suspect if I was dealing directly with the developer I may have had a better experience.

6K is a lot of money for what property hub actually end up doing, and eats into the discount especially when it is a cheaper property.

If I ever went through this again, I would be far more prepared and carry out my own thorough due diligence. For example, the electricity issue could easily have been uncovered just by checking related Facebook groups.

30 augusti 2025
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Svar från Property Hub

Response from Rob Bence, CEO:

Thanks for taking the time to write such a detailed review. I'm responding personally because, whilst some of this makes for uncomfortable reading, I'd rather address it directly.

Regarding your crowdfunding investment in Property Hub, it was made clear from the start that it was an illiquid investment and exit would be through a future sale of the business. As we’ve shared in the quarterly updates you will have received, we’ve consistently hit our financial targets and remain on track.

When it comes to your property purchase, I’m extremely disappointed that it didn’t work out. I loved this development, and the electricity situation was a first for me in well over a decade of doing this. We refunded you in full because it was the right thing to do, even though the situation was totally out of our control.

We always recommend using a broker and solicitor who are familiar with the development, and we fully account for their costs and the mortgage rate they believe is achievable in the cashflows we present to you. You’re welcome to choose your own though, and we do our best to support the process – although it does give us less visibility and control, and means we can’t be responsible for their fees and the rate you achieve.

It sounds like your expectations were misaligned coming in: you should of course, complement our due diligence with your own, and the nature of property means you can’t expect the purchase process to be completely hands-off. We do our best to communicate this, but will look at how we can make it even clearer.

Ultimately while the outcome isn’t what anyone would have wanted, I’m pleased we did the right thing by refunding you in full.

Betygsatt 1 av 5 stjärnor

Terrible performance of property bough from property hub

First of all the reviews should separate the 'Investment Arm' and the 'Education arm'. One is terrible and the other is excellent. So it's easy to lure listeners to buy as you expect based on the education arm that the investment arm would be good too.

The property we purchased more than two years ago now has struggled to rent. Last year, there was 3 months void. Now we are in a void again this year. Rent has been reduced multiple times. Why? Lots of new builds in the area - this is the type of research that you expect them to undertake for their 5,000 fee but nothing has been done.

When I complained last year as the property is difficult to mortgage, has not increased in value and difficult to rent, the response simply was that others paid full price and they expect the lack of demand to be temporary. How long is temporary? 3 years?

3 september 2025
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Svar från Property Hub

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your experience so far — we know how frustrating void periods and reduced rents can feel.

As we’ve discussed previously, property is a long-term investment, and as with any investment, there can be peaks and troughs along the way. The challenges you’ve faced are largely due to more new supply coming onto the rental market in the area, which has created additional competition in the short term.

It’s important to stress that this doesn’t reflect the long-term fundamentals of your property or the wider area. We remain confident in the strength of this development and its potential to deliver both strong rental demand and capital growth over the years ahead.

To address your point about research: we complete thorough due diligence before launching any development, including legal checks, pricing analysis and assessing the potential for capital growth. We were aware of the planned regeneration and new developments locally — in fact, regeneration is one of the key indicators we look for when identifying areas of future growth. While in your case it has led to some competition and lower rents at times, as the market settles this regeneration should help drive stronger rental demand and long-term capital appreciation.

We completely understand that this period has been frustrating, but we remain confident in the fundamentals of your property and its potential to deliver the results you’re looking for. Please know that we’re here to support you, and we’ll continue working with you to help make the most of your investment over the long term.

Betygsatt 5 av 5 stjärnor

Jake is an excellent contact

Jake is an excellent contact. He calls to let me know about possible properties I may have an interest. He is knowledgeable regarding the properties in the locations I have an interest. Very helpful.

30 juli 2025
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Svar från Property Hub

We're really pleased to hear that Jake has been such a helpful point of contact, it’s great to know you’re feeling supported and well-informed throughout your property search.

We’ll be sure to pass your feedback on to Jake – he’ll be delighted to hear it.

Thanks for sharing your experience!

Betygsatt 1 av 5 stjärnor

As an existing Property Hub customer

As an existing Property Hub customer, I decided to proceed with a second investment, presented to me as "one of the best deals we've ever sourced".
But we identified two significant insights during the pre-exchange period, which revealed new risks - apparently entirely new to TPH. We used TPH's panel broker and solicitor and neither could find a path to mitigate either risk. During this time, the account manager who brought me the deal ignored my calls and emails, until finally he spoke to me on the eve of exchange. His only reassurance was to say "Rob still thinks this is the best deal of the year" and "all the other buyers are proceeding". I stand to lose £10K which I invested because I trusted in my account manager and TPH. I thought they would bring me sound, well-qualified deals, and partner closely with me during the process but instead they left me high and dry, to absorb the cost of them not doing their proper homework.

14 juli 2025
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Svar från Property Hub

We’re genuinely sorry that this experience didn’t meet your expectations, especially given your decision to invest with us again. However, there are several aspects of your review that we feel don’t fairly reflect what took place.

You were in regular contact with our team throughout the process - most recently with five phone calls over the course of a week and several email exchanges. We appreciate there have been delays in response times and we see that your Portfolio Manager has spoken to you about this. We take client concerns seriously and aim to provide timely, fully investigated and honest responses, which was the case here. We're disappointed to hear it felt otherwise.

You initially raised concerns following advice from your own broker. In response, we recommended a second opinion from a panel broker who has extensive experience with this type of development. Their feedback acknowledged the risks but also offered reassurance, highlighting that the challenges identified were common short-term structural issues in off-plan investing - not fundamental flaws with the development.

As with all investments we offer, this opportunity came with full documentation and transparency from the outset. We always encourage clients to do their own due diligence, ask questions, and make decisions that align with their individual goals and risk appetite. That said, we appreciate how difficult it is to step away from a deal, particularly when costs have already been incurred.

We remain confident in the quality of this development and the support provided. The developer has built in significant protections for investors, and many other clients - presented with the same information and support - are proceeding.

While we regret that things didn’t progress as planned in your case, we don’t feel your review accurately reflects the support or communication you received. Nonetheless, we respect your decision and wish you all the best moving forward.

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