Above and beyond- ordered glass coffee table that weighed 40kg and while only meant to deliver to first floor went the extra mile and carried to 3rd floor. Would not have managed on my own. Thanks to... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great service from start to finish. First time using this company , a little hiccup with emails sent out late the evening before asking for the final payment which I was unable to pick up until l... Se mer
I had a very large bookcase delivered by Gurpreet Singh and a colleague. They were so efficient, friendly and helpful, I was impressed. I received texts letting me know delivery date and allowing me... Se mer
Chirita Stefan and his partner delivered our 2 seater settee and recliner chair efficiently and with minimal fuss . Through the narrow porch and internal doors and placed in the lounge . Cheers lads ,... Se mer
Företagsinformation
Om Proovia Couriers
Skrivet av företaget
Proovia Couriers:
Prioritizing Customer and Employee Satisfaction.
Our journey began 8 years ago in Birmingham, with a single container, a brave man, a Sprinter van, and a dispatcher fueled by enthusiasm and a dream. Through hard work and unwavering determination, that dream gradually transformed into reality. Today, we operate from a massive warehouse and office, employing 160 dedicated staff members and utilizing over 60 vans to serve customers daily.
We specialize in courier services, focusing primarily on furniture transportation, including wardrobes, chairs, sofas, desks, tables, and sideboards. Additionally, our expert couriers are trained to handle motorcycles, pianos, and sports equipment. Proovia proudly serves local shops, auction houses, and residents, collecting and delivering items all across the UK.
Kontaktuppgifter
Units 115-119 Fort Dunlop Office 110, Fort Parkway, B24 9FE, Birmingham, Storbritannien
- +44 121 314 9848
- support@proovia.delivery
- www.proovia.delivery
4,8
Utmärkt
59 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Best Service
lots of relevant up to date communication by email and phone, quick, fast and very friendly service delvery guys.
5 augusti 2026
excellent service...quick transition
excellent service...quick transition, great communication and supportive.
5 augusti 2026
Did an excellent job moving A bells…
Did an excellent job moving A bells fruit machine today ,… very heavy and difficult manhandling it down steps and safety rails. Could recommend.
5 augusti 2026
Omdöme utan inbjudan
Came on time arranged
Came on time arranged, listened to the note I left on instructions ,
3 augusti 2026
Re delivery 1000468.
Re delivery 1000468.
Excellent professional service.
Lovely polite guys as always.
5 augusti 2026
Omdöme utan inbjudan
sabin very good service end friend
5 augusti 2026
Omdöme utan inbjudan
Great service from start to finish
Great service from start to finish.
First time using this company , a little hiccup with emails sent out late the evening before asking for the final payment which I was unable to pick up until late in the evening , however, quickly resolved the following morning. Large piece of antique furniture was carefully wrapped and loaded into the van with care.
Both collection client and delivery client happy.
5 augusti 2026
Great job by Sabin
5 augusti 2026
Omdöme utan inbjudan
5 stars for Sabin
5 stars for Sabin. Took extra care in ensuring parcels were correctly labelled and waited whilst we quickly finished taping up a package. Friendly and helpful. Thank you.
5 augusti 2026
Omdöme utan inbjudan
Great
Great, timely delivery who helpfully took a heavy piece of furniture upstairs for me
5 augusti 2026
Great communication and fast service of…
Great communication and fast service of large item which needed to come through a window ! Thanks to the delivery guys for making it so easy. 🤩
5 augusti 2026
REPOSTING AS STILL NO RESPONSE OVER A…
REPOSTING AS STILL NO RESPONSE OVER A MONTH BACK AND FORTHING Awful.
-Damaged a high value product in transit.
-Little to no response/accountability/replies to my emails and queries.
-Didn't accept responsibility or acknowledge I had paid £89 extra for specialist delivery. They left my new bike in a communal post room, unboxed/packaged/damaged and notable impact on the wheels. Then claimed that their insurance didn't cover damage in delivery?
- Customer service team is apparently none exsistent- asked me to put a claim in which I did twice, for them then to ignore it, delayed response and when they finally did come back offered 1/5 of the amount I had claimed for as compensation. When I replied to this, they again vanished.
-Poor all round.
5 augusti 2026
Omdöme utan inbjudan
Svar från Proovia Couriers
Hello,
We are sorry to hear that you remain dissatisfied with the handling of your claim.
We sincerely apologise for the delays in communication. We have contacted our Claims Department directly and asked them to review your case as a priority and provide you with an update as soon as possible.
Thank you for bringing this to our attention.
Yours, Proovia Couriers
Used them before and will use them…
Used them before and will use them again - polite efficient service.
5 augusti 2026
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