Represents great value in a small friendly store. You have to stop yourself buying too much but friendly staff and good to see IRL before you buy also. I did most my shop online weeks before but in pe... Se mer
Plats
Byt platsUnit 1001, Montfichet Rd, E20 1EJ London, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Really great choice and value for money products at all price levels. We purchased a set of Nihon Knives. Great quality product, simply but well packaged in recyclable cardboard. We were encouraged... Se mer
The staff at the Westfield Stratford store were very helpful. They were attentive without being overbearing. I usually avoid going into physical shops, but I will look forward to my next ProCook visit... Se mer
A lady called Anisa came up to me to offer help. I was looking for a Japanese inspired knife set for my uncles birthday and a board to match with it. She was super helpful in explaining the knives and... Se mer
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
Unit 1001, Montfichet Rd, E20 1EJ, London, Storbritannien
4,8
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service
Great service where the shop assistant went out of his way to make the shopping experience a very pleasant one. Thank you
22 mars 2026
Svar från ProCook - Westfield Stratford
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our shop assistant made your shopping experience pleasant.
The staff was very helpful and polite
The staff was very helpful and polite, and they have a good collection of items.
21 mars 2026
Svar från ProCook - Westfield Stratford
We appreciate you taking the time to leave us this great review! We're so happy you found our staff helpful and polite and enjoyed our collection.
Good value products
21 mars 2026
Excellent customer service
21 mars 2026
Svar från ProCook - Westfield Stratford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Lovely selection of products shop has…
Lovely selection of products shop has been well merchandised
The young man that served me was so helpful
19 mars 2026
Svar från ProCook - Westfield Stratford
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you enjoyed our lovely selection of products and helpful service.
Excellent attention and helpful staff
3 mars 2026
Svar från ProCook - Westfield Stratford
We appreciate you letting us know our staff was helpful and attentive. We are so happy to hear it!
Gift Hunting then Hunted
amazing experience from everyone each step of the way
bonus star for the gift wrapping service with *some* assistance .. who saved the day
Thank you!!
8 mars 2026
Always a great in store experience
Always a great in store experience, the team is friendly and knowledgeable and have a no pressure approach to selling. Whether making a big or small purchase they’re super helpful.
15 mars 2026
Good experience, expensive products
Experience was great all round, star rating affected by price, very costly place to shop.
14 mars 2026
Svar från ProCook - Westfield Stratford
We appreciate your positive feedback regarding our good customer service and product; we are so happy you are pleased!
Good product.
7 mars 2026
Svar från ProCook - Westfield Stratford
We appreciate your positive feedback regarding our great product and helpful staff; we are so happy you enjoyed them!
Svar från ProCook - Westfield Stratford
We appreciate your positive feedback regarding our very pleasant staff and excellent service; it means a lot to our team.
Bought a dinner set and experience was…
Bought a dinner set and experience was really good. Staff were very attentive and friendly. Also got 20 % off on a current deal so very happy.
1 mars 2026
Svar från ProCook - Westfield Stratford
We're happy you find our knife sharp and well-balanced! Thank you for your positive feedback; we appreciate it greatly.
Svar från ProCook - Westfield Stratford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Great Products, Great Staff…
It’s a great store to buy quality products, without breaking the bank.
Along with the above, the thing that really impressed me was the quality of the staff. Hugely knowledgeable, friendly and eager to help.
A special mention for Saeeda, who took the time to listen to what we were after, and then offer her advice and insight into the products that would suit us. She explained the little differences between various products, and also (really helpfully) explained how to get the best out of them, and the aftercare required.
Saeeda is a real credit to ProCook!
4 mars 2026
Svar från ProCook - Westfield Stratford
We're glad you enjoyed your experience and found quality products at great value. We appreciate your kind words regarding our team's knowledge and helpfulness. We're especially happy to hear that a team member provided such excellent assistance. Thank you for your positive feedback!
Detta är Trustpilot
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