We went to look at cutlery and knives. I've always wanted nice good quality cutlery and Harry who served us was extremely helpful and knowledgeable. He went the extra mile to show us the differences i... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The service we received from the young man in the Watford store was truly excellent. He was helpful, willing and informed. We could not praise him highly enough. He us to be commended.
I've been looking for ages for a lid to fit various size frying pans. Remi the assistant at the Harlequin store in Watford was so helpful and friendly, she knew exactly what I needed and located the i... Se mer
The staff at Watford branch were very knowledge about their range of pots and pans by talking me through features and benefits of their various ranges. They also shared their perosnal experience using... Se mer
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
Unit 7, Lower Mall, Atria Watford, WD17 2UB, Watford, Storbritannien
- 01923 963099
4,8
Utmärkt
414 omdömen
Ber kunder att lämna omdömen
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Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good pans set
My wife and popped in to ProCook looking for some new pans (set). Very helpful assistance, and thus far, very happy with our purchase.
15 februari 2026
Svar från ProCook - Watford
We're happy to hear that you received helpful assistance while shopping for your new pan set. We appreciate you sharing your positive experience and hope you continue to enjoy your purchase.
Fantastic pans (I bought 2) it cooks…
Fantastic pans (I bought 2) it cooks beautifully and cleans easily. I very much recommend it.
10 februari 2026
The guy that work there have good…
The guy that work there have good customer service skills
Not bushy and provides help when needed
10 februari 2026
Excellent service.
Excellent service which I have always had at the Watford Branch. Plus Diana the young lady that served us, was friendly and extremely helpful in showing how the product worked and making enquiries for something else I was looking for. I've always been happy with everything I have purchased from ProCook thus far. Thank you.
11 februari 2026
Remi and her colleague's are brilliant!!
Remi and her colleague was a great help , found me more suitable pans that are nonstick and swapped all my current ones which I've had nothing but trouble with because of the absence of a non stick coating. much happier now and nothing is sticking . Great overall experience and definitely a win for ProCook as brand to have helpful staff like them.
6 februari 2026
Cooking Stylish Items
I am attending a cooking class, and I have found the stylish items I need.
17 januari 2026
Omdöme utan inbjudan
Svar från ProCook - Watford
We're happy to hear that you found stylish items for your cooking class! We appreciate you taking the time to share your positive experience.
Svar från ProCook - Watford
We are happy to hear that you had a positive experience with our products and staff at the Watford Harlequin store. Thank you for your feedback.
The staff were helpful .the shop reallt…
The staff were helpful .the shop reallt nice and all products look quality
12 januari 2026
Svar från ProCook - Watford
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff helpful and liked our products.
Svar från ProCook - Watford
We appreciate you letting us know our staff was courteous and helpful; it means a lot to our team.
Svar från ProCook - Watford
We appreciate you taking the time to leave us this great review! We're so happy you liked our products and found our staff helpful.
The lovely customer service agent..,she…
The lovely customer service agent..,she was just so helpful
14 januari 2026
Svar från ProCook - Watford
We appreciate you taking the time to leave us this great review. We're so happy to hear that our agent was helpful.
When I went in to shop it was a good…
When I went in to shop it was a good atmosphere. The staff were on the date 14/01/25 not in a good mood and it made me a bit awkward, but I got what I had been looking forward to buying and it was good but I still haven't used it.
Personally, I know the product from ProCook is value for the money I spend.
14 januari 2026
Svar från ProCook - Watford
We appreciate you sharing your feedback. We're glad you found what you were looking for and that you feel our products offer good value. We're sorry the staff's mood impacted your experience and will address this.
Great products and helpful staff
9 januari 2026
Svar från ProCook - Watford
We appreciate your positive feedback regarding our great products and helpful staff; we are so happy you enjoyed them!
Svar från ProCook - Watford
We appreciate your positive feedback! We are so happy to hear that you found our staff helpful and our products brilliant and valuable.
Happy with purchase.
11 december 2025
Svar från ProCook - Watford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Svar från ProCook - Watford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Svar från ProCook - Watford
We appreciate you taking the time to leave us this great review! We're so happy our staff was helpful and informative.
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