We went to look at cutlery and knives. I've always wanted nice good quality cutlery and Harry who served us was extremely helpful and knowledgeable. He went the extra mile to show us the differences i... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The service we received from the young man in the Watford store was truly excellent. He was helpful, willing and informed. We could not praise him highly enough. He us to be commended.
I've been looking for ages for a lid to fit various size frying pans. Remi the assistant at the Harlequin store in Watford was so helpful and friendly, she knew exactly what I needed and located the i... Se mer
The staff at Watford branch were very knowledge about their range of pots and pans by talking me through features and benefits of their various ranges. They also shared their perosnal experience using... Se mer
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
Unit 7, Lower Mall, Atria Watford, WD17 2UB, Watford, Storbritannien
- 01923 963099
4,8
Utmärkt
414 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Exceptional Service
The service we received from the young man in the Watford store was truly excellent. He was helpful, willing and informed. We could not praise him highly enough. He us to be commended.
9 oktober 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Amazing products and service
We went to look at cutlery and knives. I've always wanted nice good quality cutlery and Harry who served us was extremely helpful and knowledgeable. He went the extra mile to show us the differences in quality and material. Amazing service and products
3 oktober 2026
Omdöme utan inbjudan
Svar från ProCook - Watford
We are so pleased to hear that you had such a wonderful experience exploring our cookware. It is fantastic to know that our team member was so helpful and knowledgeable in guiding you through the different materials and options. We hope you thoroughly enjoy your new items for years to come!
Brilliant staff overall was a great…
Brilliant staff overall was a great experience and very helpful
26 september 2026
So helpful and friendly
Went into Procook on Tuesday I was greeted by 2 lovely ladies that was very helpful and friendly
29 september 2026
Svar från ProCook - Watford
We're so glad to hear that you had such a wonderful visit on Tuesday! It's fantastic to know that our team members were welcoming, attentive, and able to assist you so well. Thank you for taking the time to share your kind feedback with us!
WHEN WE VISTED THE STORE, HELPFUL STAFF AROUND THE STORE
WHEN WE VISTED THE STORE, WE WERE APPROCHED BY A YOUNG LADY, WHO WAS EXTREMELY HELPFUL , MADE IT EASY TO MAKE OUR CHOICE
27 september 2026
Svar från ProCook - Watford
We're so happy to hear that a member of our team was extremely helpful and made your shopping experience easy! We appreciate your kind words.
Great shopping experience
The staff are gorgeous and so helpful.
I love my new casserole dishes!
They are super cute.
19 september 2026
Our new purchase a knife block and some new…
We purchased a knife block and some new knives the young man who assisted us was extremely knowledgeable able to give good practical advice he was positive and welcoming
19 september 2026
Remi has excellent customer service…
Remi has excellent customer service skills polite and ready to help.
14 september 2026
Friendly helpful staff as soon as I…
Friendly helpful staff as soon as I walked in to the store
17 september 2026
Great service in the Watford branch…
Great service in the Watford branch yesterday . I’ve never been in before but we got just what we wanted and were impressed with everything we saw.
1 september 2026
It was very good experience and staff…
It was very good experience and staff was very friendly.
31 augusti 2026
Brilliant shopping experience.
Excellent experience. Salesperson Remi was courteous, very approachable and very professional. Dealt with my queries and any apprehension I had honestly and professionally!! Thank you Remi.
28 augusti 2026
Knowledgeable staff
The staff at Watford branch were very knowledge about their range of pots and pans by talking me through features and benefits of their various ranges. They also shared their perosnal experience using ProCook products helping me to make a good decision.
21 augusti 2026
Exactly what I needed and great service
I've been looking for ages for a lid to fit various size frying pans. Remi the assistant at the Harlequin store in Watford was so helpful and friendly, she knew exactly what I needed and located the item for me quickly. The item itself was reasonably priced (£12) and I was reassured I could bring it back within 30 days for a refund if the size was incorrect. All round a very positive experience.
20 augusti 2026
Omdöme utan inbjudan
Great service and products
Great service and their products are very good quality. Thank you
3 augusti 2026
Svar från ProCook - Watford
We're so glad you enjoyed our great service and that you appreciate the quality of our products! Thank you for your kind words.
Detta är Trustpilot
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