I've been looking for ages for a lid to fit various size frying pans. Remi the assistant at the Harlequin store in Watford was so helpful and friendly, she knew exactly what I needed and located the i... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The staff at Watford branch were very knowledge about their range of pots and pans by talking me through features and benefits of their various ranges. They also shared their perosnal experience using... Se mer
From the moment I walked into your shop, the attention to detail was absolutely fabulous! Nothing was too much trouble, and the level of knowledge and expertise was incredible. I believe the gentleman... Se mer
Företaget har svarat
I am torn between two different procook cookware sets and ended up returning both because I need more time to figure out what’s right for our kitchen. The staff at the Watford store were so nice, pati... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
Unit 7, Lower Mall, Atria Watford, WD17 2UB, Watford, Storbritannien
- 01923 963099
4,7
Utmärkt
399 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Knowledgeable staff
The staff at Watford branch were very knowledge about their range of pots and pans by talking me through features and benefits of their various ranges. They also shared their perosnal experience using ProCook products helping me to make a good decision.
21 augusti 2026
Exactly what I needed and great service
I've been looking for ages for a lid to fit various size frying pans. Remi the assistant at the Harlequin store in Watford was so helpful and friendly, she knew exactly what I needed and located the item for me quickly. The item itself was reasonably priced (£12) and I was reassured I could bring it back within 30 days for a refund if the size was incorrect. All round a very positive experience.
20 augusti 2026
Omdöme utan inbjudan
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Great service and products
Great service and their products are very good quality. Thank you
3 augusti 2026
Svar från ProCook - Watford
We're so glad you enjoyed our great service and that you appreciate the quality of our products! Thank you for your kind words.
Staff review …
From the moment I walked into your shop, the attention to detail was absolutely fabulous! Nothing was too much trouble, and the level of knowledge and expertise was incredible. I believe the gentleman who served me was Joe, and he was fantastic — such a credit to the shop! I’ll definitely be back. Thank you for such a brilliant experience! ⭐️
11 augusti 2026
Svar från ProCook - Watford
We're so pleased to hear you had such a brilliant experience in our shop! It's wonderful that you noticed our attention to detail and found our team's knowledge and expertise incredible. We're delighted to know you'll be back!
Great customer service helpful to staff
Great customer service helpful to staff at the Watford shop
30 juli 2026
Svar från ProCook - Watford
We're so pleased to hear that you found the customer service helpful from our team at the Watford shop! Thank you for your wonderful feedback.
Lovely friendly staff & easy to find…
Lovely friendly staff & easy to find what I was looking for.
29 juli 2026
Very helpful staff who greeted me with…
Very helpful staff who greeted me with a smile . He was happy to go through and explained the product and choices available . Good service overall .
14 juli 2026
I had really,really nice experience I…
I had really,really nice experience I love ❤️ the product and staff.They were so kind,polite and helpful.Thank you ❤️
4 juli 2026
Good service
4 juli 2026
Svar från ProCook - Watford
We truly appreciate your kind words about our helpful staff and good service. Thank you for sharing your positive experience with us.
Was greeted as soon as I walk in
Was greeted as soon as I walk in. The product I asked for was in stock. Great service
4 juli 2026
Svar från ProCook - Watford
We're so glad you were greeted warmly and found the product you were looking for in stock. Thank you for your kind words about our great service!
Svar från ProCook - Watford
We are so pleased to hear that our sales lady was very helpful during your visit. We truly appreciate your kind feedback!
Was very good
27 juni 2026
Svar från ProCook - Watford
We truly appreciate you taking the time to share your positive feedback. We are delighted to hear that our customer service was good and met your expectations!
Fantastic Service at the Watford Store
What wonderful service I received at ProCook Watford on Wednesday 10th July. The store looked amazing with a great assortment of products. Kudos to Harry, as his expertise and polite articulation helped me to choose two roasting tins and some cooking accessories. This is what great customer service should be like. You have a customer for life now.
10 juni 2026
A treasure box
Welcomed nice and polite way and asked if I need any help. When I said I was just browsing, she just let me alone and that was most appreciated. I bought a few small things, which I was not going to but there was a good selection I liked and I enjoyed my time in the shop.
22 maj 2026
Svar från ProCook - Watford
We're so glad you felt welcomed and appreciated being able to browse at your leisure. It's wonderful that you found a good selection and enjoyed your time with us!
Svar från ProCook - Watford
We're so glad you enjoyed our products and helpful staff!
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