Your staff were great with my son buying his first set of professional knives as an apprentice chef. They made sure everything was demonstrated really safely and went through everything with him in de... Se mer
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Plats
Byt plats2-3 Pydar Street, TR1 2AR Truro, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The egg poacher as a product was very poor and in fact dangerous to use. It returned it to you store for a refund. We tried 3 other poachers from the store room and they all had the fault of an ill fi... Se mer
Came in to look for a new set of knives, Charlotte was of utmost help and pointed out all the information needed and was lovely to talk to! She made the whole experience of discussing styles, prices a... Se mer
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We were greeted with a lovely cheerful welcome. We explained what we were looking for. We received lots of advice and were shown a full range of products. Then we were left to investigate the range.... Se mer
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Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
2-3 Pydar Street, TR1 2AR, Truro, Storbritannien
4,9
Utmärkt
968 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I brought these knives 2 years ago and…
I brought these knives 2 years ago and have just replaced them they were brilliant.
19 juli 2026
Great staff
22 juli 2026
Excellent quality and value
Excellent quality and value, very happy with my purchase and the staff were really helpful.
11 juli 2026
Friendly Staff
The staff were very helpful and friendly to me. Gave me information on my purchase which clinched the deal.
14 juli 2026
Always a warm welcome and offers to…
Always a warm welcome and offers to help without being to pushy
14 juli 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
The staff in the Truro branch are very…
The staff in the Truro branch are very welcoming and knowledgeable. They want to make sure you get exactly what you need but if they don’t have what you want they try to assist in other ways. I always try to use this store
2 juli 2026
Svar från ProCook - Truro
We're so happy to hear that our Truro branch staff are welcoming and knowledgeable! It's wonderful that they ensure you get exactly what you need and assist in other ways if an item isn't available. Thank you for your continued support.
Excellent visit to the shop from…
Excellent visit to the shop from beginning to the end ! The staff greeted us as we came in , offered friendly helpful advice as we went about our business . Honestly it could not have been bettered !!
29 juni 2026
Svar från ProCook - Truro
We're so happy to hear you had an excellent visit to our shop! It's wonderful that our staff greeted you and offered friendly, helpful advice. We appreciate your kind words!
The staff were so friendly and helpful
The staff were so friendly and helpful. I dont think you could be over friendly. It was a pleasure to watch a member of staff go above and beyond to another customer.
4 juli 2026
Svar från ProCook - Truro
We're so pleased to hear our staff were friendly and helpful, and that you witnessed them going above and beyond for another customer. Thank you for your wonderful feedback!
We we greeted with a lovely cheerful…
We were greeted with a lovely cheerful welcome. We explained what we were looking for. We received lots of advice and were shown a full range of products. Then we were left to investigate the range. There was absolutely NO pressure put on us, a refreshing change!
Excellent customer service! We made a purchase and are very happy!
3 juli 2026
Svar från ProCook - Truro
We're delighted to hear you received a cheerful welcome and found our team helpful in guiding you through our product range. It's wonderful that you appreciated the no-pressure approach and had an excellent customer service experience. We're so happy you made a purchase and are pleased with it!
Very happy shopper
I always get amazing service whenever I shop in Truro store staff are always friendly and nothing is to much trouble for then to do to make my shop great
3 juli 2026
Svar från ProCook - Truro
We're so pleased to hear you always receive amazing service at our Truro store! It's wonderful to know our staff are friendly and always go the extra mile to make your shopping experience great.
Svar från ProCook - Truro
We are delighted to hear that you experienced great service from our friendly and efficient team. We truly appreciate your positive feedback.
Dangerously ill fitting egg poacher
The egg poacher as a product was very poor and in fact dangerous to use. It returned it to you store for a refund. We tried 3 other poachers from the store room and they all had the fault of an ill fitting poacher cup holder where it sits down on the pan, it wobbles and is dangerously insecure. Your very helpful staff member was going to report it as a batch manufacturing fault.
25 juni 2026
Really lovely friendly staff
Really lovely friendly staff, not pushy but simplied asked if we needed help. We do not live in cornwall anymore but this shop is a return to. Your staff are your most valuable asset
28 juni 2026
Really helpful and pleasant staff
Really helpful and pleasant staff. Good product (panini press) which seems well designed.
24 juni 2026
Staff are awesome
All your staff are happy helpful and give good advice. Very happy with service.
19 juni 2026
Svar från ProCook - Truro
We're so glad you found our staff happy, helpful, and that you're very happy with our service! Thank you.
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