The guidance and help we were offered at the Truro branch when buying kitchen knives was superb. We were not rushed with the purchase and given every opportunity to try the knives out on their choppin... Se mer
Plats
Byt plats2-3 Pydar Street, TR1 2AR Truro, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Your staff were great with my son buying his first set of professional knives as an apprentice chef. They made sure everything was demonstrated really safely and went through everything with him in de... Se mer
Företaget har svarat
The egg poacher as a product was very poor and in fact dangerous to use. It returned it to you store for a refund. We tried 3 other poachers from the store room and they all had the fault of an ill fi... Se mer
Came in to look for a new set of knives, Charlotte was of utmost help and pointed out all the information needed and was lovely to talk to! She made the whole experience of discussing styles, prices a... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
2-3 Pydar Street, TR1 2AR, Truro, Storbritannien
4,9
Utmärkt
985 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från ProCook - Truro
We truly appreciate you taking the time to share your kind feedback about our staff.
Extremely helpful and professional…
Extremely helpful and professional staff. Very friendly. Excellent service.
1 september 2026
Probably the best customer service…
Probably the best customer service ever. Really lovely and helpful services from the staffs.
29 augusti 2026
served fairly quick in a busy shop
served fairly quick in a busy shop, bought a paring knife, absolutely razor sharp.
28 augusti 2026
So helpful
So helpful, knowledgeable and lovely, nothing was too much trouble, even when I left one bag behind!
11 augusti 2026
The staff were so friendly and very…
The staff were so friendly and very knowledgeable about the products on sale
25 augusti 2026
Brilliant service…
The guidance and help we were offered at the Truro branch when buying kitchen knives was superb. We were not rushed with the purchase and given every opportunity to try the knives out on their chopping block and supplied vegetables - brilliant service! Thank you so much, we’ll be back soon.
27 augusti 2026
The product was just what I wanted and…
The product was just what I wanted and the staff very helpful
22 augusti 2026
Excellent service
Staff were so informative regarding the equipment I was looking at purchasing . They allowed me to trial the equipment and there was no pressure to purchase. I was extremely impressed with the whole experience and will certainly return .
25 augusti 2026
Good quality products
Really nicely display in store of all products. Was able to purchase a kitchen tool that I required. Excellent quality. One year guarantee and good price especially as it was further reduced in the sale. Helpful, polite and friendly staff.
23 augusti 2026
The two times we went into the shop…
The two times we went into the shop both assistants were absolutely fantastic, knowledgeable about the products we wanted to buy but also above and beyond lovely to our two young children who were with us.
17 augusti 2026
Pleasant and informative staff at your…
Pleasant and informative staff at your Truro branch
19 augusti 2026
Great shopping experience
Great quality items, and staff were really friendly and helpful.
15 augusti 2026
Svar från ProCook - Truro
We're so pleased to hear you had such a positive experience with our service. Thank you for your feedback!
I was able to find what I was looking…
I was able to find what I was looking for easily and payment was easily made.
10 augusti 2026
Svar från ProCook - Truro
We're delighted to hear that you easily found what you were looking for and that the payment process was simple for you!
One of the best company in the country
10 augusti 2026
Svar från ProCook - Truro
We are so glad to hear such wonderful feedback. Thank you for your kind words; they mean a lot to us.
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