The staff member was so helpful advising us of a new knife. She also looked up our old order which was a few years ago so we could buy a matching replacement pan
Plats
Byt platsUnit 64, Clarks Village, BA16 0HN Street, GB
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Det här tycker kunderna
Lovely team at Clark’s village. Checked through each individual item to make sure it was fine before boxing it up. They offered to help carry my purchases to the car when they thought I was on my own... Se mer
This review is written by my wife. Wow what an amazing shop. I love everything about this place. It’s clean it has everything you need in it and they staff are so friendly and welcoming. I had a... Se mer
We have bought from Procook for many years and have always being pleased with the products and service. We needed new frying pans and bought various options - non Procook. Disappointed with th... Se mer
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
Unit 64, Clarks Village, BA16 0HN, Street, Storbritannien
4,9
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från ProCook - Street
We appreciate you letting us know our staff was helpful and answered your questions; it means a lot to our team.
Great selection of kitchenware…
Great selection of kitchenware competitively priced. I bought another Elite Forged pan which are incredibly robust and totally non stick. Well worth the money!
7 mars 2026
Svar från ProCook - Street
We're so happy to hear you found a great selection of competitively priced kitchenware. It's great to know you find the Elite Forged pan robust and non-stick and that it's worth the money!
Good customer service
1 mars 2026
Staff was very helpful and…
Staff was very helpful and knowledgeable of all the products making it easy for me to find exactly what I needed . Really like the shop will definitely go back
28 februari 2026
Svar från ProCook - Street
We're happy to hear that our staff's knowledge and helpfulness made it easy to find what you needed. We're glad you like our shop and look forward to your return!
Helpful staff
The staff were most helpful with information regarding my enquiry and also in getting a chair for my husband who has difficulty standing too long.
5 mars 2026
Svar från ProCook - Street
We're glad you found our staff helpful and accommodating regarding your enquiry and your husband's needs. Thank you for your positive feedback; we appreciate it.
The staff member who served us was…
The staff member who served us was berry friendly and helpful let us look at the product before buying and told us all the options available
1 mars 2026
Svar från ProCook - Street
We're so happy to hear that our staff member was friendly and helpful, and that you were able to explore the available options. We appreciate your great feedback!
Very helpful knowledgeable staff good…
Very helpful knowledgeable staff good range of products
1 mars 2026
Svar från ProCook - Street
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our helpful staff and product range.
Good customer service
The member of staff knew exactly what I was looking for. He showed me 3 alternatives and, after asking me a couple of questions, made a recommendation as to which of the 3 would suit my needs the best. I followed his advice.
27 februari 2026
Svar från ProCook - Street
We're happy to hear that the staff member was helpful in understanding your needs and providing suitable options. We appreciate you following their advice and your positive feedback!
Svar från ProCook - Street
We're glad you enjoyed your experience; we appreciate your positive feedback and thank you for sharing.
Good quality products and always a…
Good quality products and always a friendly service
22 februari 2026
Svar från ProCook - Street
We appreciate your positive feedback on our good quality products and friendly service; we are so happy you are pleased!
Svar från ProCook - Street
We're glad you enjoyed your experience; we appreciate your positive feedback and thank you for sharing.
The staff are very helpful and…
The staff are very helpful and accommodating to listen and guide you with your purchase.
22 februari 2026
Svar från ProCook - Street
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff were helpful and accommodating during your purchase.
A well stocked shop with extremely helpful staff.
The shop staff were absolutely lovely. So helpful, nothing was too much trouble. The store was beautifully clean & well stocked. I managed to get everything I needed. Thank you for a great shopping experience.
26 februari 2026
Svar från ProCook - Street
We're happy to hear that our shop staff were so helpful and accommodating! It's great to know you found the store clean, well-stocked, and that you got everything you needed. Thank you for your positive feedback!
The products are excellent 😊
The products are excellent 😊. The service was faultless 😊. I would definitely buy from Pro Cook again 😊
20 februari 2026
Svar från ProCook - Street
We appreciate you taking the time to leave us this wonderful review. We're so happy to hear that you find our products excellent and the service faultless!
Cooking Trays
Bought a set of cooking trays - well made, ceramic, we felt really good quality and value
23 februari 2026
Svar från ProCook - Street
We're happy to hear that you find our cooking trays well-made, ceramic, and of good quality and value. Thank you for your positive feedback!
Svar från ProCook - Street
We're glad you enjoyed your experience; we appreciate your positive feedback and thank you for sharing.
Svar från ProCook - Street
We appreciate you letting us know about the great service; it means a lot to our team that you are happy.
Helpful assistant who answered all my…
Helpful assistant who answered all my questions. Very polite & friendly.
20 februari 2026
Svar från ProCook - Street
We appreciate you taking the time to leave us this great review! We're so happy to hear that our assistant was polite, friendly, and helpful.
Svar från ProCook - Street
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
The extensive range of kitchen knives…
The extensive range of kitchen knives from which to choose I managed to get a 5" knive for a fantastic price made from the best CrMo material 😀
19 februari 2026
Svar från ProCook - Street
We're happy to hear that you found a fantastic 5" knife at a great price from our extensive range. We appreciate your positive feedback regarding the CrMo material!
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