Great products. We purchased a four place ceramic handled cutlery setting and when we got it home found a slight fault in the design of one of the handles. We returned to the store and they replaced i... Se mer
Företaget har svarat
Plats
Byt platsUnit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH Rushden, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Replaced all my old saucepans and frying pans with ProCook. Great quality, very reasonable price and very helpful staff in store.
Great range and selection of goods. I ws shopping specifically for a replacement utility knife. The staff member who served me was helpful, knowledgable, and gave advice but wasn't 'pushy' at all.... Se mer
Företaget har svarat
The staff in the Rushden lakes store are unfailingly positive, friendly and welcoming. Very well informed on their products and helpful. The range of products available are generally of a very high s... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
Unit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH, Rushden, Storbritannien
4,9
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Friendly efficient service in store
5 augusti 2026
Svar från ProCook - Rushden Lakes
We are so glad to hear that you experienced friendly and efficient service in our store. We truly appreciate your kind words and positive feedback!
Helpful staff
Great range and selection of goods. I ws shopping specifically for a replacement utility knife. The staff member who served me was helpful, knowledgable, and gave advice but wasn't 'pushy' at all. A good shopping experience.
30 juli 2026
Svar från ProCook - Rushden Lakes
We're so pleased you found a great range and selection of goods, and that our team member was helpful and knowledgeable without being pushy. It sounds like you had a good shopping experience!
High quality and great value
Helpful and knowledgeable staff.
High quality product.
Great value!
29 juli 2026
Svar från ProCook - Rushden Lakes
We truly appreciate your kind words about our products and our helpful team. It's wonderful to hear you had such a positive experience!
Svar från ProCook - Rushden Lakes
We are so pleased to hear that you experienced good service and are happy with our excellent product. Thank you for your kind words!
Really helpful staff
Really helpful staff. Extremely friendly and chatty. Love all the products too!
31 juli 2026
Good product knowledge in store
Good product knowledge in store. We needed a cafietiere which was large enough and could not break!
28 juli 2026
Purchased plates in store totalling £65
Purchased plates in store totalling £65
Then when got home saw the same in their online store for far less
20 juli 2026
Fabulous range of products
Fabulous range of products. Store well set out and easy to navigate. Helpful staff
19 juli 2026
The friendliness of the member of staff…
The friendliness of the member of staff and her knowledge of the products . I believe she comes from Peru. Wish more stores had staff like this.
20 juli 2026
Very good service and many products to…
Very good service and many products to choose from
20 juli 2026
Really friendly, helpful staff
Really friendly staff. Not pushy when they saw me enter. I felt co fortable when I had a question to approach them and they proved very helpful. Had this not happened I would not have bought what I bought. When I said no to a bag they offered to help me. I had looked for place mats and didn't like the only ones I thought they had. I decided to ask about any more to look at whilst I was paying. The lady knew exactly where some other ones were which I would not have found. i quickly bought some. She then offered me the help of one of the other assistants. I siad no but they were so lovely that I agreed and he carried all my purchases down the opposite end of the centre and was friendly. Was a great experience.
18 juli 2026
Well stocked shop everything clearly…
Well stocked shop everything clearly displayed. Very helpful and friendly staff.
17 juli 2026
Found what I wanted and very pleased…
Found what I wanted and very pleased with my purchase.
16 juli 2026
The service was great
The service was great, and he had a lot of things, but not quite a good choice as I hoped for.
14 juli 2026
Svar från ProCook - Rushden Lakes
We appreciate your feedback and are glad our service was great. We're always working to expand our selection.
Had a huge array of saucepans and found…
Had a huge array of saucepans and found exactly what I wanted
10 juli 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.