Staff in Reading store are friendly and the products are great. It isn't cheap but the prices and product quality compare favourable against John Lewis in my opinion.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The cutlery and glasses I bought from ProCook are amazing quality and such great value for money. I’m really impressed with how well-made they are, and they look lovely too. The staff were also so nic... Se mer
Företaget har svarat
The staff member who served us was brilliant and sorted things out. The delivery was spot on and arrived. Purchased on Saturday delivered Monday afternoon.
Företaget har svarat
I already loved the products that ProCook produce. Was a great surprise to see a shop open up in The Oracle, Reading just over a year ago. The shop offers a fantastic rangfe of cookware, almost all of... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
Unit 33, The Oracle, RG1 2AH, Reading, England, Storbritannien
- 0118 370 2088
4,8
Utmärkt
259 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
V nice staff ☺️
9 november 2025
Svar från ProCook - Reading
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
They have excellent collection of…
They have excellent collection of latest kitchen appliances. I could grab some nice appliances in the current deals.
8 november 2025
Svar från ProCook - Reading
We're happy to hear that you found excellent kitchen appliances in our collection and were able to take advantage of the deals we have available. Thanks for your feedback.
Svar från ProCook - Reading
We appreciate you sharing! We're glad you enjoyed our shop and products during your visit.
Svar från ProCook - Reading
We appreciate you letting us know our staff was helpful! We are so happy to hear you received excellent customer service.
Happy with the items I bought
The items I purchased are very good quality, aesthetic and I’m very happy with them. Good value for money. I will go to ProCook again for future purchases.
31 oktober 2025
Svar från ProCook - Reading
We're very pleased to hear that you are happy with the aesthetic, good quality, and value for money of your purchases. We appreciate you saying you'll shop with us again!
Polite friendly and helpful staff
Polite friendly and helpful staff, store well presented
30 oktober 2025
Svar från ProCook - Reading
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff polite, friendly, and helpful.
Great customer service
25 oktober 2025
Svar från ProCook - Reading
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Great customer service outstanding products
Great team working in Reading. Clean tidy shop. Products are excellent quality.
16 oktober 2025
Svar från ProCook - Reading
We appreciate you taking the time to leave us this great review! We're so happy to hear you enjoyed our team, shop, and product quality.
Greatttttttr
9 oktober 2025
Svar från ProCook - Reading
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
I have recently purchased several…
I have recently purchased several ProCook saucepans online and found them to be excellent. I was therefore delighted to find a ProCook shop while on an unplanned trip to Reading. The selection of items in store were well displayed, of great quality and price and too tempting to pass by. I shall be returning soon with my Christmas present list in order to make further purchases.
10 oktober 2025
Svar från ProCook - Reading
We're delighted you find our saucepans excellent! It's great you discovered our Reading shop and found the selection tempting. We appreciate your intention to return with your Christmas list!
Great service supporting stylish…
Great service supporting stylish quality wares. Great value too.
13 oktober 2025
Svar från ProCook - Reading
We appreciate you taking the time to leave us this great review! We're so happy to hear you liked our stylish wares, quality, service, and value.
great knife.
the shop was nicely laid out and the staff were friendly and well presented. the knife that i bought i brilliant nice light weight and wonderfully sharp.
11 oktober 2025
Svar från ProCook - Reading
We're happy to hear that you liked the shop's layout and found our staff friendly and well-presented. We appreciate your feedback on the knife you purchased being lightweight and sharp!
Svar från ProCook - Reading
We appreciate your positive feedback. We are so happy to hear that you enjoyed our product, price, and friendly staff.
Svar från ProCook - Reading
We appreciate your positive feedback. We are so happy to hear that our staff was helpful and that you liked the product's quality and sale price.
Nice quality
4 oktober 2025
Svar från ProCook - Reading
Thank you for your kind words! We're thrilled to hear that you're happy with our products. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Amazing and helpful staff
29 september 2025
Svar från ProCook - Reading
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Good service.…
Was well informed about offers in store.Very friendly service, and very happy with my latest purchase.
3 oktober 2025
Svar från ProCook - Reading
We appreciate you sharing your positive experience! We're so glad you were well-informed about our offers and happy with the friendly service and your purchase.
Excellent and helpful
1 oktober 2025
Svar från ProCook - Reading
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Great service
Great service and advice from Reading store with purchase of new kitchen knives
28 september 2025
Svar från ProCook - Reading
We're happy to hear that you had a great experience at our Reading store! We appreciate you mentioning the helpful service and advice you received with your new kitchen knives.
Great and durable items
The employee in the store at reading was very lovely and helpful
24 september 2025
Svar från ProCook - Reading
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our employee lovely and helpful.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.