Staff in Reading store are friendly and the products are great. It isn't cheap but the prices and product quality compare favourable against John Lewis in my opinion.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The cutlery and glasses I bought from ProCook are amazing quality and such great value for money. I’m really impressed with how well-made they are, and they look lovely too. The staff were also so nic... Se mer
Företaget har svarat
The staff member who served us was brilliant and sorted things out. The delivery was spot on and arrived. Purchased on Saturday delivered Monday afternoon.
Företaget har svarat
I already loved the products that ProCook produce. Was a great surprise to see a shop open up in The Oracle, Reading just over a year ago. The shop offers a fantastic rangfe of cookware, almost all of... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
Unit 33, The Oracle, RG1 2AH, Reading, England, Storbritannien
- 0118 370 2088
4,8
Utmärkt
259 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från ProCook - Reading
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Svar från ProCook - Reading
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff helpful and enjoyed our store layout.
Svar från ProCook - Reading
We appreciate your positive feedback. We are so happy you enjoyed our amazing products and that you found our service friendly.
Very good and visit you again
21 september 2025
Svar från ProCook - Reading
We're glad you enjoyed your experience! Thank you for your positive feedback and we look forward to your next visit.
Recommend ProCook products
Firstly the staff. So very helpful and knowledgeable.
The product itself is good; I purchased non stick cooking pots and they have been good. They work on all hobs. A little expensive but there are different ranges on prices and products.
11 september 2025
Shop is well laid out with a great…
Shop is well laid out with a great choice of products. Staff were very helpful.
12 september 2025
Svar från ProCook - Reading
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our shop layout and product choice and found our staff helpful.
Friendly helpful staff
Friendly helpful staff. Baking pan purchased was good value and excellent quality.
18 september 2025
Svar från ProCook - Reading
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff helpful and you liked the baking pan.
Svar från ProCook - Reading
We appreciate your positive feedback regarding the price and quality of some items. We are so glad you had a great experience!
Excellent experience!I love it when I go into a store and…
I love it when I go into a store and need advice, and every staff member is friendly, helpful and knowledgeable. What a pleasure ProCook in the Oratory is! Thank you for your great service!
3 september 2025
Svar från ProCook - Reading
We're delighted to hear that you find our staff friendly, helpful, and knowledgeable when you visit our Oratory store. We appreciate your positive feedback and thank you for your great service!
Svar från ProCook - Reading
We appreciate your feedback. We're happy to hear that our store inside the mall met your expectations despite its size. Thank you!
Very friendly & professional
Very friendly, very helpful young lady made sure I got exactly what I wanted
30 augusti 2025
Svar från ProCook - Reading
We're happy to hear that a member of our team provided such excellent assistance! Thank you for letting us know about your positive experience.
Staff were very helpful and it was a…
Staff were very helpful and it was a good sale . Hope it will be frequent and product is very good quality
25 augusti 2025
Svar från ProCook - Reading
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff helpful and liked the sale and product quality.
Purchased cups that were larger than…
Purchased cups that were larger than thought. Refund was super easy via shop in Oracle. Great service, two wonderful employees who went extra mile to help us find an alternative and both very knowledgeable re the stock in store. Many thanks to them.
19 augusti 2025
Svar från ProCook - Reading
We're happy to hear that the refund process was easy! We appreciate your positive feedback regarding our team's knowledge and assistance in finding an alternative. Thank you for taking the time to share your experience.
All the staff here are so helpful
All the staff here are so helpful, they always go above and beyond and so cheerful
18 augusti 2025
Svar från ProCook - Reading
We're happy to hear that you saw items you liked! We hope they're a great fit for your needs. Thanks for your feedback.
I found what I needed and the staff was…
I found what I needed and the staff was very helpful it shop was not busy and made things more interesting for my husband and me.
20 augusti 2025
Svar från ProCook - Reading
We're glad you found what you needed and that our staff was very helpful. We appreciate you sharing that the less busy shop made things more interesting for you both!
Excellent advice in store
Excellent advice in store
Lots of stock to compare and contrast
21 augusti 2025
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