Lovely shop, found everything I was looking for plus a few handy extras I didn’t know were a thing. The member of staff that served us was great, I wish I’d got his name! Was very informative and effi... Se mer
Plats
Byt platsUnit 20 209 The Westgate, OX1 1PE Oxford, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I don't know too much about kitchenware and did not know what would work best for me, but the staff member was very kind and gave me a detailed explanation of each option. I ended up going with their... Se mer
Absolutely brilliant customer service from the gentleman in the Oxford store. He gave his time and expertise to explain pros and cons of different knives we were looking at. Through his knowledge we... Se mer
Företaget har svarat
Service is always thoughtful, welcoming without being pushy. Selection of goods is limited by space but always has something fresh and well made to.attract keen cooks.
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
Unit 20 209 The Westgate, OX1 1PE, Oxford, Storbritannien
4,8
Utmärkt
354 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från ProCook - Oxford
We are happy to hear that everything went smoothly during payment. Thank you for your positive feedback; we appreciate it.
Great customer service
Great customer service - bought spice and herb rack but member of staff saw it was marked so got me another one. Very reasonably priced items. Been looking for this type of rack for ages and finally found one!
7 februari 2026
The products are excellent
The products are excellent, exactly what I was looking for. And the price is super competitive.
The shop was really well set out and enjoyed walking round, hidden little gem this definitely is..
Lastly the sales assistants were really friendly. Nice to be acknowledged but not harassed..
5 februari 2026
Omdöme utan inbjudan
Shop assistant very polite
Shop assistant very polite and knowledgeable. Showed me the item I was interested in and then I bought it.
8 februari 2026
Love the mixing bowl with lid!
I love the mixing bowl as it’s oven safe and has lid. Having lid makes it useful for overnight marination etc.
7 februari 2026
Very helpful shop assistant
4 februari 2026
very helpul sales person.
29 januari 2026
Svar från ProCook - Oxford
We appreciate your positive feedback; we are so happy our sales person was very helpful to you during your visit with us.
Svar från ProCook - Oxford
We appreciate you taking the time to leave us this great review! We are so happy to hear the assistant was helpful and found what you needed.
Svar från ProCook - Oxford
We're happy to hear that you enjoyed our service. Thank you for your positive feedback; we appreciate it greatly!
Bought a few products from pro cook…
Bought a few products from pro cook now. Knives were very sharp (two accidental trips to A&E)
Bought some other kitchen bits and bobs and they're all excellent quality
17 januari 2026
Great variety of products and…
Great variety of products and reasonably priced.
Great customer service.
23 januari 2026
Svar från ProCook - Oxford
We appreciate you taking the time to leave us this great review! We're so happy you liked our product variety, prices, and service.
The price was good and the product is…
The price was good and the product is working well
22 januari 2026
Svar från ProCook - Oxford
We appreciate your positive feedback! We are so happy the price was good and the product is working well for you.
The salesman was knowledgeable
The salesman was knowledgeable, helpful and accommodating. (The price was keen as well)
21 januari 2026
Got what we wanted
Got what we wanted. Good quality at a reasonable price with good service.
16 januari 2026
Helpful and well informed salesperson
Helpful and well informed salesperson gave me good advice about their casseroles.
16 januari 2026
The man at the Oxford shop had awesome…
The man at the Oxford shop had awesome knowledge on knives
Just what o needed
18 januari 2026
Svar från ProCook - Oxford
We appreciate your positive feedback; we're so glad you value our well-priced and nice product, and we value your business.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.