Couldn’t remember what I wanted to shop in Procook for and whilst browsing I spotted an ice cube and box on offer. The assistant was very helpful and opened one up for me to look at. She was very fr... Se mer
Företaget har svarat
Plats
Byt platsUnit 105, Lakeside Shopping Centre, West Thurrock, RM20 2ZP Grays, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Nice variety in shop bought 3 items unfortunately couldn't find the right worktop savers. Lady assistant was really polite and friendly gave us some tips. Will return.
The store was well stocked, plenty of choices. It was our first time visiting the store and already looking forwards to going back. We were disappointed to get our local Lakeland closed but the ProCo... Se mer
Företaget har svarat
Store is always fun to go in to as its very tidy and clean and feels very premium. The service from all staff was incredibly helpful also, they approached us when they noticed we needed help and answe... Se mer
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
Unit 105, Lakeside Shopping Centre, West Thurrock, RM20 2ZP, Grays, Storbritannien
4,8
Utmärkt
832 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Happy with product and speed of dervice
6 mars 2026
Svar från ProCook - Lakeside
We appreciate your positive feedback on our product and speed of service; we are so happy you are pleased!
Svar från ProCook - Lakeside
We appreciate your positive feedback regarding our helpful staff and great products! Thank you!
Svar från ProCook - Lakeside
We appreciate you letting us know our staff was polite and helpful; it means a lot to our team.
Svar från ProCook - Lakeside
We appreciate your positive feedback regarding our great quality products and customer service; we are so happy you are pleased!
Svar från ProCook - Lakeside
We appreciate your feedback! We are so glad to hear that our staff was helpful and that you are enjoying your knife.
friendly helpfully team clean crisp…
friendly helpfully team clean crisp store with lots of choice
1 mars 2026
Highly recommend
I was helped by a very charming and professional member of staff. She explained all of the merits of the various knives on display and helped me to select the best one for my needs.
This is my second visit to this shop and I can highly recommend it. Great experience on both occasions.
1 mars 2026
Svar från ProCook - Lakeside
We're delighted to hear that the staff member was charming and professional, helping you select the best knife for your needs. We appreciate your recommendation and are glad you had a great experience during both visits.
Helpful staff who showed me what i was…
Helpful staff who showed me what i was looking for
26 februari 2026
Svar från ProCook - Lakeside
We appreciate you letting us know our staff was helpful and showed you what you were looking for! We are so happy to hear it.
Helpful understanding staff
2 mars 2026
Svar från ProCook - Lakeside
We appreciate your kind words! We are so glad our staff could be of assistance to you; thank you for your feedback.
Svar från ProCook - Lakeside
We're glad you enjoyed your experience; we appreciate your positive feedback and thank you for sharing.
Svar från ProCook - Lakeside
We're glad you enjoyed your experience; we appreciate your positive feedback and thank you for sharing.
helpful and knowledgeable staff…
A very helpful and knowledgeable staff member spent lots of time explaining details of the products to us, so we could easily compare and make our decisions to suit our needs. She was incredibly helpful explaining the deals and bundle discounts to us, making the whole process clear and easy.
23 februari 2026
Svar från ProCook - Lakeside
We're happy to hear that the staff member was helpful and knowledgeable, spending time explaining product details. It's great to know she clarified deals and discounts, making the process clear and easy for you.
Svar från ProCook - Lakeside
We are happy to hear that our service was quick and effective for you. Thank you for your positive feedback; we appreciate it.
Svar från ProCook - Lakeside
We appreciate you letting us know that our staff member was helpful, polite, and informative! We are so happy to hear it. Thank you.
Extremely helpful staff in assisting…
Extremely helpful staff in assisting with purchase
18 februari 2026
Svar från ProCook - Lakeside
We appreciate you taking the time to leave us this great review! We're so happy our staff was helpful with your purchase.
Svar från ProCook - Lakeside
We appreciate your positive feedback regarding our helpful, customer-focused staff; we are so happy to hear that you enjoyed them!
The whole experience was very…
The whole experience was very professional the staff were polite and very helpful.
16 februari 2026
Svar från ProCook - Lakeside
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff polite, helpful, and professional.
Very nice store with friendly and helpful staff.
The lady that assisted us was very helpful, friendly and knowledgeable about the products we were purchasing. The store is very well laid out and easy to find everything that you are looking for plus some things you never knew you needed until you see them. There was plenty of staff on hand to offer any help and advice.
16 februari 2026
Svar från ProCook - Lakeside
We're happy to hear that the team member was helpful, friendly, and knowledgeable about the products. It's great to know that you found the store well-organized and that you found what you were looking for. We appreciate your feedback.
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