Couldn’t remember what I wanted to shop in Procook for and whilst browsing I spotted an ice cube and box on offer. The assistant was very helpful and opened one up for me to look at. She was very fr... Se mer
Plats
Byt platsUnit 105, Lakeside Shopping Centre, West Thurrock, RM20 2ZP Grays, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Nice variety in shop bought 3 items unfortunately couldn't find the right worktop savers. Lady assistant was really polite and friendly gave us some tips. Will return.
The store was well stocked, plenty of choices. It was our first time visiting the store and already looking forwards to going back. We were disappointed to get our local Lakeland closed but the ProCo... Se mer
Företaget har svarat
Store is always fun to go in to as its very tidy and clean and feels very premium. The service from all staff was incredibly helpful also, they approached us when they noticed we needed help and answe... Se mer
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
Unit 105, Lakeside Shopping Centre, West Thurrock, RM20 2ZP, Grays, Storbritannien
4,8
Utmärkt
831 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent ice cube tray and storage.
Couldn’t remember what I wanted to shop in Procook for and whilst browsing I spotted an ice cube and box on offer. The assistant was very helpful and opened one up for me to look at.
She was very friendly and knowledgeable, the kind of service I would like to see in all shops.
14 augusti 2026
Amazing service and quality product
13 augusti 2026
Nice variety in shop bought 3 items…
Nice variety in shop bought 3 items unfortunately couldn't find the right worktop savers. Lady assistant was really polite and friendly gave us some tips. Will return.
7 augusti 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Svar från ProCook - Lakeside
We truly appreciate your kind words about our lovely shop and our knowledgeable staff. It's wonderful to hear you had such a positive experience with us!
Svar från ProCook - Lakeside
We're so happy to hear that you find our knives to be excellent! Thank you for sharing your positive feedback with us.
Great 1st visit !
The store was well stocked, plenty of choices. It was our first time visiting the store and already looking forwards to going back. We were disappointed to get our local Lakeland closed but the ProCook we visited was even better !
6 augusti 2026
Svar från ProCook - Lakeside
We're so happy to hear you enjoyed your first visit and found our store well-stocked with plenty of choices! We're thrilled you're already looking forward to coming back.
Got what I was after
4 augusti 2026
Good range of products and a very…
Good range of products and a very helpful sales lady
3 augusti 2026
Svar från ProCook - Lakeside
We're so pleased to hear that you enjoyed our range of products and found our sales lady to be very helpful! We appreciate your kind words.
Friendly and helpful staff.
2 augusti 2026
Great Service
Wanted to buy some knives and spoke to the young lad behind the till for help. Was completely surprised bu hes knowledge on the subject and went throough the different price points and quality of the products. No hard sell just very informative and help.
Top marks will definately buy from this shop again.
1 augusti 2026
Svar från ProCook - Lakeside
We're so pleased to hear about your positive experience with our team member! It's wonderful that their knowledge and helpfulness made your knife selection informative and easy. We appreciate your kind words and look forward to welcoming you back.
Well stocked
Well stocked, clean store. Staff were Helpful, knowledgeable - good customer service.
We bought a knife block and knives - beautiful wood, stylish. Knives seem very good quality.
31 juli 2026
Lovely choices for picnics and lunch boxes
Lots of choice and the lady I care for picked out a lovely new lunchbox. Help given and accessible store too for her wheelchair.
24 juni 2026
Wanted to buy a new pan to go with my…
Wanted to buy a new pan to go with my elite tri-ply uncoated set . Was advised to purchase and alternate forged pan due to the superior coating, all instructions followed regards washing and pre first use care , when used for first time coating has started to come off !
Now an additional 4 hour round trip to return and replace required
Poor show from pro cook!
21 juli 2026
Svar från ProCook - Lakeside
Hi,
Thank you for getting in touch, and we're sorry to hear about your experience.
To help us investigate this for you, could you please provide the following:
Your order number or proof of purchase.
Your full delivery address.
Photos of the inside of the pan showing the coating.
A photo of the base (bottom) of the pan.
Once we have this information, we'll be happy to look into this further and assist you with a resolution.
Kind regards,
Helpful staff
They had exactly what I wanted. The shop is set out well and the staff helpful.
27 juli 2026
warmth and effective service
21 juli 2026
Very helpful staff and premium shopping experience
Store is always fun to go in to as its very tidy and clean and feels very premium. The service from all staff was incredibly helpful also, they approached us when they noticed we needed help and answered our questions. Then at the till they checked if there were items in stock in the back for us and informed us of all the promotional offers. Really nice shopping experience
25 juli 2026
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