Very helpful staff member, who gave us her honest point of view on which pots would work best for us, This was an upgraded set from my old pots from procook. I needed induction ones. These new ones ar... Se mer
Plats
Byt platsUnit 55 Gretna Gateway Outlet Village, Glasgow Road, DG16 5GG Gretna, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very helpful staff . A problem occurred with my Procook ayrfryer, after 18 months.still within it's 2 year warranty. . I phoned the Procook shop at Gretna where I purchased it. And was delighted to... Se mer
Företaget har svarat
They are an excellent company myself and my husband use whenever we pop into Gretna. We have never had a problem if we had to exchange anything. The staff are great and always very friendly so the se... Se mer
A great visit to the Gretna outlet store all items laid out in easy access to review a great selection of various products The young lady sales assistant could not have been more helpful in price c... Se mer
Företagsinformation
Skrivet av företaget
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Skrivet av företaget
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Kontaktuppgifter
Unit 55 Gretna Gateway Outlet Village, Glasgow Road, DG16 5GG, Gretna, Storbritannien
4,9
Utmärkt
958 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I was looking for something specific
I was looking for a specific size of bowl. The assistant was most helpful. The store is welcoming and well presented.
1 maj 2026
Always good serviice
Always good very pleasant customer service and expert knowledge of the products.?
2 maj 2026
My wife needed a new casserole pan
My wife needed a new casserole pan. The ProCook shop in Gretna is not far away and we visited to see what was available. They had a good selection and the lady who served us was very helpful. A stainless steel pan was purchased and so far, so good.
1 maj 2026
Very pleasant assistant who was also…
Very pleasant assistant who was also very helpful.
30 april 2026
Great service
25 april 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Svar från ProCook - Gretna
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Svar från ProCook - Gretna
We appreciate you sharing that our store was bright, well-stocked, and had helpful staff!
Good service.
19 april 2026
We received helpful advice from a…
We received helpful advice from a member of staff, who directed us to the products we were looking for.
22 april 2026
Svar från ProCook - Gretna
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our staff's advice was helpful in finding what you needed.
Knew what I wanted so picked up and…
Knew what I wanted so picked up and went to till assistant came over and spoke to us
18 april 2026
Svar från ProCook - Gretna
We appreciate you taking the time to share your experience with us. We're glad the assistant was available to speak with you during your visit.
Procook Digital Slow Cooker
Went to buy the Procook Digital Slow cooker. Found the staff to be friendly, welcoming, and helpful.
This is an excellent product, easy to use and does what I bought it to do.
20 april 2026
Svar från ProCook - Gretna
We appreciate you sharing your positive experience. We're happy to know that you found our staff friendly and helpful and that you find the digital slow cooker easy to use and effective.
Svar från ProCook - Gretna
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Good range at affordable price
17 april 2026
Helpfull staff
13 april 2026
Svar från ProCook - Gretna
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Svar från ProCook - Gretna
We appreciate you sharing that the ladies were helpful and that you enjoyed our lovely shop!
Svar från ProCook - Gretna
We appreciate you letting us know about our great choices and pleasant, helpful staff; it means a lot to our team.
Very knowledgable and helpful staff
Very knowledgable and helpful staff. Good quality product with plenty of choice available in the shop.
18 april 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.